If you’ve been on social media anytime in the last few years, you’ve seen GIFs: short video clips that run on repeat, often with a funny or snarky message. GIFs are increasingly popular, turning up in emails and on websites.
Most people make GIFs using websites like GIPHY. Here’s how to use GIPHY to quickly and easily make a GIF out of almost any YouTube video.
How to make a YouTube video into a GIF
You don’t need any special knowledge or tools to make your own GIF.
First, find a video to excerpt on YouTube. Then go to GIPHY, log in or create a new account, and get to work.
1. On GIPHY’s homepage, click the “Create” button at the top of the window.
2. Copy the link for your YouTube video into the “Any URL” box on GIPHY. You can also use Vimeo videos and other GIPHY links. Just note that it needs to be shorter than ten minutes.
3. Choose the moment in your video where you want to start your GIF. Slide the Start Time bar until you get to the spot in the video right before the snippet you want to turn into a GIF.
4. Pick the length of your GIF by moving the Duration bar to the left or right, or hitting the up or down arrow next to “Seconds.” Watch your GIF a couple of times to make sure you’ve captured the slice of video you wanted.
5. Once you’ve found the perfect starting point and length for your GIF, it’s time to decorate it. Click “Continue to Decorate.”
6. On this page, you can add text and pictures to your GIF. Click on “Caption” to add text. Click and drag the text to move it where you want it on the screen. You can also choose what you want the text to look like, and how you want it to move.
7. You can add stickers when you choose “Stickers.” Click and drag stickers to position them on the GIF.
8. Click “Filters” to change the look of the GIF.
9. You can also draw on your GIF in the Draw menu.
10. When you’re finished decorating, click “Continue to Upload.”
11. Your GIF is almost ready. Add one or more tags so others can find and share it. Then click “Upload to GIPHY.”
12. GIPHY will create your GIF. This takes a few seconds.
13. Watch your GIF and appreciate your handiwork! Use the menu to the right of your GIF to copy the link, share it on social media, or get its embed code. You can also right-click the GIF to download it onto your computer.
The Colonial Pipeline was back in action Wednesday night after a cyberattack led to gas shortages and outages across the East Coast, but experts warn it could take days to weeks for gas prices and availability to return to normal.
The Colonial Pipeline is the largest pipeline of refined oil products in the US, transporting over 45% of all fuel used on the East Coast (when not affected by a cyberattack) to more than 50 million people.
Following the hack and pipeline shutdown, several states declared states of emergency because of gas shortages, including North Carolina, Georgia, and Virginia. As shortages and outages swept the coast, gas prices skyrocketed.
AAA’s website noted that national gas prices hit an average of $3.03 on Thursday, the highest level since 2014.
US Energy Secretary Jennifer Granholm announced on Thursday morning that the attempt to restart the pipeline on Wednesday night was a success.
Previous reports suggested that Colonial Pipeline would not pay the $5 million in ransom requested by the hacking group behind the attack, DarkSide, but a new report from Bloomberg indicates that the company paid the ransom in cryptocurrency “within hours” of the attack.
The hacking group behind the cyberattack, DarkSide, received $5 million in ransom from Colonial Pipeline, Bloomberg reported.
Since the attack, Colonial Pipeline’s website has added a CAPTCHA security check before entering the site, seemingly in an effort to prevent a future hack. The company has been searching for a cybersecurity manager for at least 30 days, according to a posting on the company’s open job listings.
You’ve followed the tech and startup world for a long time and have produced interviews with the likes of Tim Cook, Bill Gates, and Jack Ma. What trends are you following now?
I get this question a lot, and the truth is, as a startup and VC reporter, you kind of have to keep an eye on everything all at once. As one smart investor told me, tech has gone from being a vertical to a horizontal. One could argue that every company is now a tech company, so that is how I approach my beat. We cover everything from fintech to consumer-tech startups in every stage, from seed to unicorn, ranging from funding to IPO scoops.
This is less of a trend and more of a personal passion. I try to find the international angle to every story I cover. I spent a lot of time earlier in my career covering China’s BATs – Baidu, Alibaba, and Tencent – and continue to have a passion for writing about Asian tech startups such as Coupang, the Amazon of South Korea, as well as why US companies like Airbnb have a business in China.
You worked for years as a producer at Bloomberg and CNBC before joining Insider as a reporter. Why were you drawn to the TV world? Why did you make the switch to print?
This is going to sound cheesy, but I used to have this quote from Edward R. Murrow printed out and taped on my desk: “This instrument can teach, it can illuminate; yes, and even it can inspire. But it can do so only to the extent that humans are determined to use it to those ends. Otherwise, it’s nothing but wires and lights in a box. There is a great and perhaps decisive battle to be fought against ignorance, intolerance and indifference. This weapon of television could be useful.”
Whenever I have a bad day, or when I used to wake up super early, or stay up extra late, to work at “Weekend Today” or “SNL” as an NBC Page, I would look at the quote to remind myself why I decided to get into the business.
As for making the switch from TV to print, I did a four-month job rotation on Bloomberg’s VC and startup team in the fall of 2019 and really loved the reporting process. When COVID hit at the start of 2020, I was pulled back to help with TV coverage, but I never stopped reporting and writing stories. So I guess you could say timing really worked out perfectly when Alexei Oreskovic, Insider’s tech editor, called me with this opportunity to join the startup and VC desk as a full-time reporter.
What’s a day in the life of Candy Cheng like?
I have a toddler, so my day starts early. I normally wake up between 5:30 and 6 so that I can shower, scan for news, answer emails and Slack messages, and drink a hot cup of coffee before my toddler wakes up. Most of my big interviews are scheduled in the morning so that I can spend the rest of the day writing and reporting.
I used to be pretty bad about setting aside time for lunch, but I’m trying to be better about that. One trick I’ve learned in recent months is to schedule lunch calls instead of on-camera Zoom meetings. That way, I can eat my lunch while I chat with a source, or sometimes we will do a walk around the neighborhood while I take a call. I try to wrap up work around 4 or 5 so that I can take my son to the playground, and then I usually log back online around 8 to finish writing or talk to sources. Those of us who are working parents know this as the second shift.
How does being a mom make you a better reporter?
Since becoming a mom I’ve become a lot more mindful of how precious time is and how to better manage my time. I joke that my toddler decides my deadlines, because I have to be extra productive during the hours when I do have childcare.
What have the challenges been covering your beat during the pandemic?
It’s a really exciting but also challenging time to be a VC and startup reporter right now because of how intense the news cycle is. Airbnb and DoorDash went public my first month at Insider, and the news cycle has not slowed. There are days that seem to stretch out into the late evenings without a break. One of the biggest lessons I’m still trying to learn is how to say no and not feel FOMO when a competitor ends up with the scoop or exclusive on a story I passed on. There simply is not enough time in a day to do it all.
Any crazy stories to share from the past year?
Yes, but it’s off the record and probably best if I tell this tale over drinks IRL 🙂
What advice would you give others looking to make a career pivot?
Be your authentic self and trust that your reputation and your relationships will follow. I was very nervous about leaving the Bloomberg nest after spending 10 years building a career there, but so far nobody has hung up on me – yet.
What makes you excited to be a journalist right now?
I love storytelling, so I think there’s no better time to be a journalist. There are so many options available for cross-platform collaboration and content creation right now. My favorite type of stories are the ones that have legs that carry across various platforms from print to social media to TV and digital and beyond.
A San Francisco man who was arrested for riding in the back seat of his Tesla as it drove on the highway says he’ll keep pulling the stunt after being released from jail – and he’ll keep buying more cars as they get impounded.
After getting booked on two counts of reckless driving, Param Sharma arrived for a Wednesday interview with Bay Area news station KTVU riding in the back seat of a Tesla again. But it wasn’t the same car that California Highway Patrol pulled him over in.
The day after being released from jail on Tuesday, he told the channel, Sharma bought a new Tesla Model 3 because his other was impounded. Also, he is “very rich,” he told KTVU.
“I have unlimited money to blow on Teslas. If you take away my Tesla, I will get another Tesla. That’s how it works,” Sharma said.
The California Highway Patrol said Tuesday it had arrested Sharma for reckless driving and disobeying a peace officer. The arrest came after videos circulated online of Sharma riding down the highway in the back seat. He had been cited for the same offense in April, police said.
The incident is just the latest to spark scrutiny around how some Tesla drivers abuse the company’s driver-assistance features. The National Highway Traffic Safety Administration has opened investigations into more than two dozen Tesla crashes, including a fatal incident in April that police said occurred with nobody in the driver’s seat.
Sharma told KTVU he bought a Tesla with the Full Self-Driving package, but seemed overly confident in the feature’s abilities. The $10,000 advanced driver-assistance system – a step up from the standard Autopilot feature – enables a car to automatically change lanes, navigate highway on-ramps and exits, and recognize stop signs and traffic lights.
But it does not make Teslas autonomous, and the company says drivers need to pay full attention when using it.
“It’s like a living room back here. I’m relaxing in luxury while Elon Musk chauffeurs me,” he told KTVU.
Even in its most advanced iteration, the Full Self-Driving system has major flaws. Tesla tells the software’s beta testers to be vigilant, as the feature may “do the wrong thing at the worst time.” In tests, Consumer Reports said Full Self Driving performed inconsistently and sometimes disengaged without warning.
Still, Sharma said he has no plans to stop riding in the back seat of his car, despite the clear dangers the stunt poses to pedestrians and other drivers.
“I feel like by mid-2022 the backseat thing will be normal. And I think right now people are just taking it out of proportion,” he said.
Though consoles are hard to find, you can often find discounts on accessories and games.
Below, we’ve compiled the best deals on Xbox consoles, games, accessories, and subscriptions.
Deals on Xbox consoles have been few and far between with Microsoft’s new video game consoles, the Xbox Series X and Xbox Series S, in high demand.
While newly released Xbox games will continue to work on Xbox One consoles for years to come, Microsoft has discontinued its older models in favor of the $500 Series X and $300 Series S.
The good news is that new Xbox games will continue to work on both the new Series S|X and older Xbox Ones, and gamers who already have a collection of Xbox One games can bring their collection to the next-gen consoles. Controllers designed for Xbox One will work with Xbox Series S|X consoles too.
We’ve collected the best deals on Xbox consoles, games, subscriptions, and accessories below. These should come in handy whether you’re an Xbox One owner looking forward to the Series X, looking for games to add to your Series S|X library, or picking up your first video game console.
Here are the best Xbox deals for May 2021:
Titanfall 2: Ultimate Edition (medium)It Takes Two (medium)
Prices and links are current as of 5/12/2021. Updated piece to reflect new discounts and removed deals that are no longer active. Updated by Sarah Saril.
Table of Contents: Masthead Sticky
Best Xbox console deals
Due to high demand, stock for all Xbox consoles remains low at many retailers, especially for the $500 Xbox Series X. Xbox One consoles may still be available at some retailers, but we recommend buying a refurbished Xbox One or the $300 Xbox Series S rather than investing extra money in aging hardware.
Xbox consoles are capable media devices too, with robust support for streaming apps, 4K resolution, and a digital storefront for movies and shows. Keep in mind that the Xbox Series S doesn’t have a disc-drive, so if you want Blu-Ray disc playback, you’ll have to opt for the Series X or an Xbox One.
There are thousands of games available for Xbox, and they’re all designed to work across the Xbox Series S|X and Xbox One family of devices thanks to a feature called smart delivery.
Digital games are available through the Microsoft Store, which offers sales on a regular basis. Whether you purchase a digital or physical copy of an Xbox One game, you can still use it on an Xbox Series X if you choose to upgrade.
Below, we’ve selected some of the best games on sale right now.
Titanfall 2: Ultimate Edition (medium)It Takes Two (medium)
Best Xbox controller deals
The Xbox controller has become the standard gaming thanks to its compatibility with Windows, Android, and Apple devices. Newer versions of the Xbox controller support Bluetooth, making it easy to connect to your computer or phone.
The standard Xbox controller uses AA batteries, but Microsoft has released a $25 rechargeable battery pack that allows you to charge the newest Xbox controllers via USB-C. Xbox controllers are universal, so they’ll work whether they’re connected to the Xbox Series S|X or the Xbox One, and you won’t have to buy new ones if you upgrade to a next-gen console.
Microsoft also makes a premium Xbox One gamepad, the $180 Xbox Elite controller. The Elite series offers some notable improvements, like a rechargeable battery with 40 hours of playtime, four rear paddle buttons for extra control, customizable thumbsticks, and a rubber grip.
Elite 2 Controller (medium)
Best Xbox Live Gold and Xbox Game Pass deals
Xbox Live Gold is a subscription service that’s required for online play with nearly all Xbox One games. The subscription also offers free games each month that remain available as long as the Xbox Live Gold subscription is active.
If you’re already an Xbox Live Gold subscriber, buying a discounted membership will add time to the length of your current subscription.
Meanwhile, Xbox Game Pass is a subscription gaming service that lets you download hundreds of games to your Xbox One or Windows PC. The service costs $5 a month on PC or $10 a month on Xbox One. New Game Pass subscribers will only pay $1 for their first month thanks to an ongoing promotion.
Xbox Game Pass Ultimate includes an Xbox Live Gold subscription and will give you access to Game Pass on both PC, Xbox, and Android devices for a regular price of $15 per month.
Game Pass Ultimate 3-Month Membership (Digital) (medium)
As Facebook’s and Facebook-owned Instagram’s rules stand now, kids under the age of 13 are not permitted to join the platforms without adult supervision. But the report suggests that children under that age are already on the apps, and that the apps that are absent of protections fit for kids in that age group.
Thirty-six percent of kids under the age of 13 who were surveyed said they encountered potentially harmful experiences online, including sexual interaction, according to the report. And 26% of kids surveyed reported potentially harmful experiences on Instagram. Instagram, as well as Snapchat, saw the highest concentration of sexually explicit interactions between minors and adults, per Thorn.
In a statement shared with Insider, a Facebook spokesperson said “We’ve made meaningful progress on these issues, including restricting Direct Messages between teens and adults they don’t follow on Instagram, helping teens avoid unwanted chats with adults, making it harder for adults to search for teens, improving reporting features, and updating our child safety policies to include more violating content for removal.”
Children under the age of 13 were also active on Snapchat and Tiktok, and 78% of those surveyed were using YouTube on a daily basis. Many kids between the ages of nine and 17 received abuse, harassment, and sexual solicitation from peers and adults on the platforms, according to Thorn’s research. Minors in the LGBTQ community were found to experience more harmful experiences online than non-LGBTQ kids.
The letter sent to Zuckerberg this week emphasized the role that social media has on the physical, emotional, and mental wellbeing of children “who are not equipped to navigate the challenges of having a social media account.”
Zuckerberg downplayed the harm that social media poses to kids during a March Congressional hearing, though he acknowledged that he was “aware of the issues” surrounding children’s health online.
Zuckerberg said, “There is clearly a large number of people under the age of 13 who would want to use a service like Instagram,” as Mashable reported.
Facebook’s competitors have makes similar moves to cater to that age group. YouTube, which is owned by Google, launched its YouTube Kids platform in 2015 for children under 13 and was reportedly investigated by the Federal Trade Commission in 2019 over its handling of kids’ videos. Despite the kid-centric version, the majority of children had been using the regular YouTube app to access the service, as Insider reported in 2019.
Tech CEOs are piling on online following the WeWork chief exec’s assertion that only the “least engaged” employees want to keep working from home.
During The Wall Street Journal’s Future of Everything festival on Wednesday, Sandeep Mathrani, who took the helm of WeWork in 2020, discussed the future of the office, saying that he’s seeing employees who want to work at the office a few days every week and work remotely on other days.
But he added that the number of days workers want to stay at home is directly correlated to how engaged they are with their work.
“It’s also pretty obvious that those who are overly engaged with the company want to go to the office two-thirds of the time at least. Those who are least engaged are very comfortable working from home,” Mathrani said.
Since the interview, Mathrani’s fellow CEOs haven’t hesitated to point out that, as the the CEO of a commercial real estate company, he has a vested interest in employees returning to the office.
Aaron Levie, CEO of cloud content management firm Box, pointed out the absurdity of viewing your most engaged employees as the ones who use your product the most.
As a coworking startup, WeWork relies on people returning to the office to boost its business. Though the company’s current occupancy rate is below 50%, WeWork recently told investors it expects occupancy to soar to 75% by the fourth quarter of this year.
Marcelo Claure – WeWork’s executive chairman and the CEO of WeWork’s largest financial backer, SoftBank Group International – told Insider in a statement earlier this year that “WeWork is incredibly well positioned to springboard into a future” thanks to its technology and “a new appreciation of the value of flexible workspace.”
Paramount Plus is a subscription streaming service from ViacomCBS. The service replaced the company’s previous platform, CBS All Access, on March 4.
The rebranded service promises an expansion of its predecessor’s on-demand lineup while maintaining access to live CBS networks (with the premium plan) and sports. ViacomCBS announced that the rebrand features the addition of at least 10,000 TV episodes.
Paramount Plus includes programs from CBS, BET, Comedy Central, Nickelodeon, MTV, and The Smithsonian Channel. New and classic movies from Paramount, Miramax, and MGM are included as well. The library also features Paramount Plus originals you won’t find anywhere else.
When does Paramount Plus launch?
Paramount Plus launched in the US, Canada, and Latin America on March 4. Nordic countries received Paramount Plus on March 25, while Australia and New Zealand are expected to get the streaming service on August 11.
How much does Paramount Plus cost?
Paramount Plus offers an ad-supported plan for $6 a month ($60 a year) and a premium plan for $10 a month ($100 a year). The premium plan includes live CBS playback with commercials, along with ad-free streaming for on-demand content.
Plus Annual Plan (ad-supported) (small)
Beginning in June, Paramount Plus will replace the current ad-supported plan with a cheaper option for $5 a month. It should be noted, however, that the new ad-supported plan will not include live streaming for your local CBS network. For live CBS access, you’ll need the premium plan.
You can also get 25% off Paramount Plus if you’re a student at a US college or university. This offer is only available for the monthly ad-supported plan. Students are eligible for the discount for a span of four years.
Former CBS All Access members transitioned over to Paramount Plus on March 4, enabling them to use their same account information. The CBS All Access app automatically switched to Paramount Plus. This means you get all the same content offered from CBS All Access, along with brand-new shows and more classic titles.
That said, Paramount Plus will be introducing a new ad-supported plan in June, and it does differ from the old CBS All Access ad-supported plan in one key area. Though the new Paramount Plus base plan will cost $1 less each month, it will no longer offer live CBS streaming. You’ll need to have the premium plan in order to keep live CBS.
What can I watch on Paramount Plus?
Paramount Plus offers access to live CBS streaming and a ton of on-demand content. You can watch classic and original programs from the likes of Nickelodeon, Comedy Central, BET, MTV, Paramount Pictures, and CBS.
The service will be home to brand-new movies, including Paramount’s upcoming theatrical releases 30 to 45 days after they debut on the big screen. This includes major titles like “A Quiet Place 2” and “Mission: Impossible 7.” Older films will also be included. The service launched with over 2,500 titles, including movies from popular franchises like “Indiana Jones” and “Star Trek.”
New Paramount Plus originals set for release over the next two years include “Halo,” a show based on the video game series of the same name, and “Y:1883,” a prequel to the popular show “Yellowstone.” If nautical nonsense is something you’re after, a new animated series “Kamp Koral: Spongebob’s Under Years” began streaming on March 4.
As restaurants struggle to find workers, one expert says Amazon is partly to blame.
Amazon has long been a disruptive force in the US market. In 2016, Amazon was blamed for killing off malls and retail chains like Borders and Circuit City through its low online prices. Now, the company may be starting to eat into the food-service industry’s workforce.
The online retailer’s higher pay poses a threat to minimum wage jobs and workers are fleeing the food-service industry for roles at Amazon warehouses and other online retailers, Daniel Zhao, a senior economist at Glassdoor told Bloomberg.
At the onset of the pandemic, the restaurant industry was forced to lay off 5.9 million workers – over half of its 10.6 million-person workforce, according to federal data. While restaurants were bleeding workers, companies like Amazon went on hiring sprees, increasing its personnel at fulfillment centers by 50%. In 2020, the online retailer hired an average of 1,400 new workers a day, The New York Times reported. On Thursday, the company announced it plans to hire another 75,000 workers in the US and Canada for its fulfillment centers, as well as transportation sector.
In the wake of the COVID-19 pandemic, restaurant servers flocked to companies like Amazon. Last spring, job searches for “Amazon” from restaurant servers increased over 600% on Glassdoor, while searches for warehouse positions from the same group also increased over 200%.
Now, restaurants are developing incentives to lure workers back. At the same time, Amazon is beefing up its own hiring perks.
Jobs at restaurants are becoming increasingly less appealing for workers
At Amazon, wages start at $17 per hour, compared to minimum wage restaurant jobs which can pay as little as $7.25 per hour.
One Miami chef, Phil Bryant, told The Washington Post that Amazon’s higher pay has forced many restaurant workers to reconsider their careers paths. He said many of his former coworkers are asking themselves, “If I can make $17 per hour at an Amazon warehouse, but only $14 per hour as a line cook, a notoriously hot, stressful, intense job, why would I do that?”
Workers are also questioning the future of the restaurant industry. Bryant said workers are asking, “If this whole industry can deteriorate overnight and leave everyone unemployed, is this really stable enough to go back to?”
Sylvia Allegretto, the Co-Chair of the Center on Wage and Employment Dynamics at the University of California, Berkeley, told Insider she doesn’t see the issue as a labor shortage. She pointed out 10 million people are still unemployed in the US.
For many restaurant workers it simply isn’t worth the risk, she told Insider. Even workers that haven’t found better-paying jobs are likely hesitant to return to work due to the risk of getting COVID-19, as well as the lower operating levels at restaurants, that will likely cut into worker’s tips and overall profit.
Restaurant jobs can be particularly grueling. One former restaurant worker, Bettie Douglas, told Bloomberg she found relief when she quit her job at a sandwich shop and started working at Rainbow USA Inc, a clothing store that also sells merchandise online. She unpacks boxes and tags clothing now, instead of running dishes, registers, and taking orders.
The labor shortage has only exacerbated the issue, making the food industry even more strenuous by pushing workers to take on extra shifts and work short-staffed in order to compensate for the shortage. A recent survey from One Fair Wage found that over half of restaurant workers are considering quitting because of low wages, as well as outside opportunities.
“There’s been days I’ve worked 16 hours because we just couldn’t get coverage for it,” a McDonald’s manager told Insider’s Kate Taylor last month.
Many food chains are implementing incentives to compete with Amazon and lure workers back
But, even so, restaurants will struggle to compete with companies like Amazon, as the giant continues to boost pay for hourly workers. In April, Amazon boosted spending on entry level workers by $1 billion, rolling out raises to over 500,000 hourly employees. On Thursday, the retail giant boosted its incentives, advertising a starting pay for 75,000 new workers of $17 (up from $15) and tacking on sign-on bonuses of up to $1,000. New hires with proof of a Covid-19 vaccination will also receive an additional $100 bonus.
Restaurants and bars currently employ 1.6 million – or about 15% – fewer people than before the pandemic, according to federal data. The labor shortage makes it increasingly unlikely that the industry will return to pre-pandemic levels anytime soon, researchers at Glassdoor said.
“The COVID-19 pandemic may leave a lasting imprint on the U.S. labor market, permanently changing the hiring landscape both for restaurants and for the other industries hiring the millions of former food service workers that have flocked to new roles during and after the pandemic,” Glassdoor researchers said.
Facebook content moderators are advised to sing karaoke and paint to cope with filtering disturbing, graphic content from the social-media platform all day, a worker told a government committee on Wednesday.
During a hearing on Facebook’s treatment of subcontracted content moderators in the Irish Parliament, moderator Isabella Plunkett, who works for Covalen, one of Facebook’s largest contractors in Ireland, said Facebook’s support for moderators was well-intentioned, but insufficient for the strain of the job.
“To help us cope, they offer ‘wellness coaches,'” the 26-year-old said. “These people mean well, but they’re not doctors. They suggest karaoke or painting but you don’t always feel like singing, frankly, after you’ve seen someone battered to bits.”
Child exploitation, suicide, and graphic violence are just some of the types of content Plunkett said she sees on a daily basis.
“I have horrible lucid dreams about the things I’ve seen and for months I’ve been taking antidepressants because of this content,” she told the committee.
She separately received a referral to the company doctor, but didn’t hear back about a follow-up appointment, she said.
Facebook has been heavily criticized for its treatment of these workers. Most recently, a Facebook content moderator in Texas reportedly shared a note internally condemning the company for advising workers to do “breathing exercises” after looking at disturbing content.
Like other content moderators, Plunkett wasn’t allowed to speak to her friends and family about her work because she signed a non-disclosure agreement when she started the job, she said.
“You feel alone.”
Moderators are told to limit their exposure to self-harm and child abuse to two hours every day, but that doesn’t happen, Plunkett said, without elaborating.
A Facebook spokesperson told Insider that the company provides support for its content reviewers, “as we recognise that reviewing certain types of content can sometimes be hard.”
Content moderators have “in-depth training” and access to psychological support for their wellbeing, the spokesperson said.
“We are also employing technical solutions to limit their exposure to potentially graphic material as much as possible. This is an important issue, and we are committed to getting this right,” they added.
A Covalen spokesperson told Insider in a statement: “We value our employees and the vital work they do. Content moderation is critical in keeping our online communities safe but we know that reviewing certain types of content on social media platforms can be difficult.”
They said Covalen provides a range of well-being measures for moderators, including 24-hour support and supervision, wellness coaching by “highly-qualified professionals,” and enhanced training on trauma, stress management, and personal resilience.
Plunkett said that her job as a moderator was to “train the algorithm” and pick up particular hate speech and graphic videos so that one day a machine will be able to do it, rather than humans.
CEO Mark Zuckerberg said in 2019 that some of the stories of Facebook content moderators struggling to cope with the daily work were “a little overdramatic.” Zuckerberg made the comments during a company-wide meeting in the summer of that year, in response to an employee question on news reports featuring traumatized content moderators. The audio was obtained by The Verge.