How to contact Discord and submit a help or support request as a user or developer

Contact Discord
There are several ways you can contact Discord support.

  • You can contact Discord support directly using their online forms for users and developers, via Twitter, or by reaching them via email at support@discordapp.com.
  • Developers can contact Discord with a specific issue using the Game Dev “Submit a request” feature.
  • If you want a quicker resolution, you can try to use Discord’s FAQ help center or community forums to get general support or help from fellow Discord users.
  • Visit Insider’s Tech Reference library for more stories.

Discord – the popular group-chatting platform initially designed for gamers – offers users a way to communicate, play games, stream, listen to music, and more.

With so many users and so many ways to use it, you’re likely to encounter problems on the platform. Regardless of the issue – whether it’s audio and video functionality, your Nitro subscription, or integrating Discord with a game console – contacting the support team is easy.

You can contact Discord for help and support issues through email at support@discordapp.com, via Twitter, or through various means within their help department.

How to contact Discord developer support

Like Discord users, developers are allowed to send support requests. Their request form is a little broader, and the help center isn’t as large, but you can still get answers and related assistance.

Discord_Image11
Developers can use their own request form to receive help from Discord.

First, go to the game developers’ submission request form. Then provide a description of the problem, how the bug is affecting your program’s function, what the program is intended to do without the bug, and what the outcome is of the program with the bug.

You must also include the operating system you’re using and the platform that it’s used on.

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How to contact Instagram support and get help with account-related issues

Instagram logo on phone
You can call Instagram and speak to an automated agent or use the online Help Center to get support for the app.

  • You can contact Instagram support by phone at 1-650-543-4800 or via Instagram’s online Help Center.
  • Users were once able to email Instagram at support@instagram.com, but that address is now defunct.
  • You can also contact Instagram to report issues, such as a copyright violation or a hacked account.
  • Visit Insider’s Tech Reference library for more stories.

With more than one billion active Instagram users every month, it’s easy to see how a customer service arm might get overwhelmed.

Instagram has a direct line for support – their phone number is (650) 543-4800 – but it’s unlikely you’ll get a human response this way. And while you were once able to email Instagram support at support@instagram.com, that address is now defunct.

Instead, Instagram offers a robust help center that can answer most questions, and they make it easy for you to report issues with content you see on the site.

These functions are available for both the iPhone and Android apps, as well as through the desktop website. Here’s what you need to know to contact Instagram for support or customer service issues.

How to report an issue to Instagram

Instagram lets you report individual posts, specific users, and comments. Just go to any post, account, or comment on the app or desktop site, click the three horizontal dots, and select “Report” from the drop-down menu.

If you’re not sure whether your issue can be reported or if someone has committed a reportable offense, review Instagram’s community guidelines before using the report feature.

Here’s some of what Instagram would qualify as a legitimate issue:

  • Intellectual property: Issues that follow under this grievance include users infringing on copyright – which generally protects original expression like images and words but not facts and ideas – and trademarks, defined as a word, slogan, symbol, or design made to distinguish products or services from an individual, group or company.
  • Nudity: Broadly defined as “appropriate imagery,” this more controversial guideline prevents nudity of any kind on the site, with a handful of exceptions – including post-mastectomy scarring photos, individuals breastfeeding, and nudity in paintings and sculptures.
  • Hate speech: The platform will remove any content from its site that displays “credible threats of violence,” but also hate speech – based on race, ethnicity, national origin, sex, gender, gender identity, sexual orientation, religion, disability, or disease – as well as bullying and harassment that target private individuals.
  • Illegal activities: Instagram will remove posts that offer specific services around sex, firearms, and drugs, in addition to removing posts or comments that “support or praise of terrorism, organized crime or hate groups.”
  • Self-injury: Any content posted to the platform that appears to glorify or encourage any type of physical self-injury, including eating disorders, will be taken down – with the exception of posts that reference these issues in the name of increasing awareness or signposting support.
  • Graphic violence: Any videos or images featuring intense, graphic violence that isn’t shared in relation to newsworthy events or to condemn or educate on a larger issue, will be removed for inappropriateness.

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