Facebook moderators, tasked with watching horrific content, are demanding an end to NDAs that promote a ‘culture of fear and excessive secrecy’

mark zuckerberg facebook
Facebook CEO Mark Zuckerberg in Washington DC on Oct. 23, 2019.

  • Facebook content moderators are calling for an end to NDAs, which prohibit them from talking about work.
  • Moderators are contractors tasked with sifting through violent content, like suicide and child abuse.
  • The moderators are also asking for better mental health support and full-time employee pay.
  • See more stories on Insider’s business page.

Content moderators for Facebook are urging the company to improve benefits and update non-disclosure agreements that they say promote” a culture of fear and excessive secrecy.”

In a letter addressed to Facebook CEO Mark Zuckerberg and COO Sheryl Sandberg – as well as executives of contracting firms Covalen and Accenture – a group of moderators said “content moderation is at the core of Facebook’s business model. It is crucial to the health and safety of the public square. And yet the company treats us unfairly and our work is unsafe.”

Their demands are three-fold:

  • Facebook must change the NDAs that prohibit them from speaking out about working conditions.
  • The company must provide improved mental health support, with better access to clinical psychiatrists and psychologists. As the letter reads: “it is not that the content can “sometimes be hard”, as Facebook describes, the content is psychologically harmful. Imagine watching hours of violent content or children abuse online as part of your day-to-day work. You cannot be left unscathed.”
  • Facebook must make all content moderators full-time employees and provide them with the pay and benefits that in-house workers are afforded.

Facebook did not immediately respond to Insider’s request to comment. A company spokesperson told The Verge that moderators do have access to mental health care “when working with challenging content,” and moderators in Ireland specifically have “24/7 on-site support.”

Covalen and Accenture did not immediately respond to requests for comment.

Friday’s letter comes as Facebook’s content moderators have long decried the company’s treatment of them, even as they’re tasked with sifting through horrific content on its platforms. That content can include violent physical and sexual abuse, suicide, and other graphic visuals.

A moderator employed through Covalen, a Facebook contractor in Ireland, told the Irish Parliament in May that they’re offered “wellness coaches” to cope, but it’s not enough.

“These people mean well, but they’re not doctors,” the moderator, 26-year-old Isabella Plunkett, said in May. “They suggest karaoke or painting but you don’t always feel like singing, frankly, after you’ve seen someone battered to bits.”

Facebook CEO Mark Zuckerberg said in a company-wide meeting in 2019 that some of the content moderators’ stories around coping with the work were “a little dramatic.”

Read the original article on Business Insider

How does your Snap Score work? How to check and raise your score

A Snapchat profile page with the Snap Score highlighted.
Your Snap Score counts Snaps sent, Stories viewed, and more.

  • Your Snapchat Snap Score works by combining your overall activity on the app, like how many Snaps you send and receive.
  • Snapchat hasn’t revealed how much each action is worth, but the best way to raise your Snap Score is by keeping up streaks.
  • You can find your Snap Score on your profile page.
  • Visit Insider’s Tech Reference library for more stories.

With our phones playing such a vital role in our lives, it’s no surprise that people are active on Snapchat. And luckily, Snapchat rewards its most active users.

Every Snapchat user has a Snap Score, which is a number that tracks how active you are in the app. It’s easy to find, but not so easy to understand.

Here’s everything to know about Snapchat’s Snap Scores.

How do Snap Scores work?

As noted, your Snap Score is an indication of how active and how social you are on Snapchat. You can’t actually use it for anything – it’s purely cosmetic – but raising it can be fun.

Your Snap Score counts:

  • How many Snaps you’ve sent and received
  • How many Stories you’ve viewed and posted
  • How many Discover videos you’ve watched
  • How many friends you have

You’ll also get bonus points for sending Snaps to multiple people at once, and for keeping up Snapchat Streaks by sending Snaps to your friends every day.

There are probably more factors, but it’s not clear what they are. When asked for comment, Snapchat declined to provide any more information on how Snap Scores are calculated.

FILE PHOTO: The Snapchat app logo is seen on a smartphone in this picture illustration taken September 15, 2017. REUTERS/Dado Ruvic/Illustration/File Photo
Your Snapchat score goes up the more you use the app.

If you’re curious about your score or someone else’s, here’s how to find it.

How to find your Snap Score

Snap Scores are easy to find.

To find your Snap Score, open the app and tap your profile icon in the top-left corner. You’ll find your Snap Score underneath your name and avatar.

A Snapchat profile page with an arrow pointing to the Snap Score.
Your Snap Score is displayed right next to your username.

To find someone else’s Snap Score:

1. Open Snapchat and tap on your profile icon in the top-left corner.

2. Scroll down and tap on My Friends.

A Snapchat profile page with the "My Friends" option highlighted.
Head to your Snapchat friends list.

3. Tap on the icon of any friend whose Snap Score you want to see. You’ll find it below their name and avatar.

A Snapchat profile page with the Snap Score highlighted.
You’ll find your friends’ Snap Scores in the same spot on their profile.

How to use the Bitmoji Chrome extension to type with your Bitmoji in Google ChromeHow to enable Snapchat’s dark mode on your iPhone, if you have itWhat does DM mean? Understanding the popular internet shorthand that refers to private messagingHow to delete and deactivate your Snapchat account

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Clubhouse no longer requires an invite, ditching the exclusive ‘club’ identity it was founded on

clubhouse app

Clubhouse is opening up membership to new users without needing an invite to join.

The audio-first social app hosts a variety of live, user-led conversations in virtual chat rooms. The app was originally only open to people who received an invitation from a Clubhouse member, an integral part of its early identity in the social media space as an exclusive freeform conversation space where users could log on to chat and listen to everyone from Oprah Winfrey to Mark Zuckerberg.

There are around 10 million new users on the waitlist, and they will gradually be added to the app overtime, The Verge reported on Wednesday.

The company’s exclusive, invite-only waitlist system was devised as a technical solution for the app’s early growth, with the app essentially in a beta-testing period for the past year, a Clubhouse spokesperson told Insider on Wednesday. But its goal has always been a wide release once the company could logistically support it, the spokesperson said.

“We got to a point from a technical proficiency standpoint, and also the community has scaled to such a level now, where basically we believe we can handle the influx of millions of people,” the spokesperson said.

The announcement comes after a drop in new downloads earlier this year and a subsequent launch on Android that boosted new user signups. In June, the audio chat app was downloaded around 7.8 million times across Android and iOS, according to data from research firm Sensor Tower shared with Insider – almost twice as many as the previous month.

The company also released a new text-based feature, Backchannel, last week.

Meanwhile, members who joined during the invite-only era of Clubhouse will get to keep the invitation badge on their profile (which indicates when you were invited and by whom) as an indicator of how long they have been using the app.

Read the original article on Business Insider

How to search through someone’s tweets and find anything they’ve tweeted

Twitter logo over computer
  • You can use Twitter’s advanced search tools to search through someone’s tweets.
  • Use this tool when you want to find what someone has tweeted about a specific topic, or to track down a specific tweet they made.
  • When searching, you can also set a date range and only get tweets sent on those dates.
  • Visit Insider’s Tech Reference library for more stories.

Twitter’s default search function can be great for seeing the general consensus on a topic, or finding an account. But it’s not so great when you’re trying to find a single tweet or thread.

That’s where advanced search comes in. Available on the Twitter website, advanced search lets you look for tweets that contain specific words, that were sent during specific dates, or that were written by specific users. That last feature is possibly the most important – it lets you search through a single user’s tweets to find any tweet they’ve sent.

Aside from letting you see if your favorite user has tweeted about a topic you’re interested in, disinformation experts also use this feature to debunk hoaxes. If you see a screenshot of something that a celebrity allegedly tweeted, for instance, you can use advanced search to see if it’s actually real.

Here’s how to search someone’s tweets for anything.

How to search through someone’s tweets

1. Head to the Twitter website and use the search bar in the top-right corner to search for anything.

2. At the top of the search results page, click the three dot icon (…) next to the search bar, and then Advanced search.

A Twitter search page for Business Insider, with the Advanced search option highlighted.
You’ll need to search for something (it can be anything) to get to the “Advanced search” tool.

3. A pop-up will appear with a variety of text boxes. Scroll down to Accounts and in the From these accounts field, type in the username of the person whose tweets you want to search. You’ll need to put in their exact @ name – you won’t get suggestions.

Twitter's advanced search tool, with the section for picking a user highlighted.
You might want to copy and paste in the user’s @ name.

4. Scroll back up to Words and specify what keywords or phrases you want to search that user’s tweets for. You can also use the None of these words field to exclude tweets that have those words.

5. If you’d like, scroll down to the Filters, Engagements, and Dates sections to make your search even more precise.

6. Click Search in the top-right.

Twitter's advanced search tool, with the "Search" option highlighted.
Once you’re ready, click “Search.”

You’ll be brought to a page with your search results. If you’d like to refine your search, just click the three dot icon and Advanced search again.

How to change your Twitter password to protect your account’s securityHow to log out of Twitter to protect your account’s securityHow to download Twitter videos on your phone or computer so you can easily watch them laterHow to get verified on Twitter and earn a blue checkmark badge

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Can you see who views your TikTok videos? No, but here’s what you can see on the social media app

silhouettes of people looking at TikTok on phones
  • You can’t see who views your TikTok videos, as the app lacks such a feature.
  • TikTok offers users the ability to see how many times their video has been watched, but does not show which individual users or accounts view it.
  • Early TikTok users were able to see who viewed their profile, but TikTok is one of many social media apps whose policies and features are continually changing.
  • Visit Insider’s Tech Reference library for more stories.

It’s completely normal for social media sites to frequently change their policies, features, and community guidelines. TikTok, the short-form video platform, is no different.

When TikTok launched, it had a feature that allowed users to see who visited their profile. But that is no longer the case. Unlike Instagram’s Stories or Snapchat, where users can see who views their content, TikTok doesn’t offer its users the ability to see who viewed their videos, only how many times each video has been viewed.

Can you see who views your TikTok?

No. TikTok does not have a feature that allows its users to see which accounts have viewed their videos. This means that while you may not be able to see who exactly is viewing your videos, your viewing habits are also left anonymous, too.

Instead of showing who has viewed your videos, TikTok only shows how many times videos on your profile have been viewed.

TikTok users can see who comments on their videos as well as who creates “duets” or “stitches” (essentially video edits) of their content using the Activity tab on the app.

How to see view counts for your TikToks

1. Open the TikTok app on your iPhone, iPad, or Android.

2. Select the Me icon in the bottom-right corner. This will take you to your profile.

3. Here, you can see your view count on each video in the lower-left corner. You will not be notified if your view count increases, so be sure to periodically check your profile to see how many views your videos have received.

Screenshot of TikTok profile video view count
You can see your view counts at the bottom of each video on your profile.

How to see who has liked or reposted your TikToks

1. From the home screen of the TikTok app, select the Inbox tab at the bottom.

2. At the top, select the drop-down menu.

3. Here, you can filter your notifications to show what accounts have liked your videos, commented on your videos, followed you, or mentioned you.

Screenshot of Inbox drop-down menu on TikTok
In the drop-down, you can see all your activity.

How to control who views your TikToks

If you do not want to share your content with just anyone, consider making your TikTok account private.

To make your account private, go to Me in the bottom-right corner, then select the three-dot (or three-line) icon in the top-right corner, which is called Settings and privacy. Then, select Privacy.

Screenshot of TikTok Settings and privacy page
Go to “Privacy.”

On the Privacy page, switch the tab to Private Account.

Screenshot of TikTok Privacy page
Toggle the “Private account” switch to the right.

With a private account you have the ability to approve or deny new followers, as well as who can privately message you. Remember that your profile picture, bio, and username are public.

To block specific users, go to their profile page, select the Menu icon at the top (resembling three horizontal dots or lines) and then tap Block at the bottom of the menu.

‘Does Snapchat notify users when you take screenshots?’: Here’s what you need to knowHow to know whether Instagram will notify others when you take a screenshotHow to see who has viewed your Instagram video in 2 waysHow to see who added you as a friend on Snapchat in 2 ways

Read the original article on Business Insider

Surgeon General doubles down on criticism of social media, says companies like Facebook need to ‘take responsibility’ for COVID-19 misinformation

US Surgeon General Vivek Murthy speaks on Fox News
US Surgeon General Vivek Murthy on Sunday doubled down on his criticism of social-media companies.

  • Surgeon General Vivek Murthy on Sunday doubled down on his criticism of tech companies.
  • In an appearance on Fox News Sunday, Murthy said companies “need to take responsibility” for the spread of COVID-19 misinformation.
  • Murthy last week issued a 22-page advisory declaring misinformation a threat to public health.
  • See more stories on Insider’s business page.

US Surgeon General Vivek Murthy doubled down Sunday on his criticism of tech companies for their role in the spread of misinformation related to COVID-19 and vaccines.

“What all of us have the right to is accurate information, so we can make the right decisions for us and our families. That is not the reality for far too many people,” Murthy told Fox News’ Chris Wallace during an appearance on “Fox News Sunday.”

“They’re inundated with misinformation, and all of us – technology companies, individuals, health professionals, and government – have roles they can play in addressing and slowing the spread of misinformation,” he added.

Murthy on Thursday in a 22-page report issued his first advisory as the surgeon general. In the report, Murthy deemed misinformation “an urgent threat to public health” and called out tech companies for their role in hosting misinformation on their platforms, some of which casts doubt on the safety and effectiveness of coronavirus vaccines.

Health experts say the spread of misinformation about the vaccines and COVID-19 has played a part in millions of people avoiding getting vaccinated— even as new variants of the disease are spreading.

On Friday, a day after the report, President Joe Biden told NBC News that social-media companies were “killing people” because of misinformation hosted on their platforms.

“The only pandemic we have is among the unvaccinated, and they’re killing people,” Biden said.

A spokesperson for Facebook pushed back on the administration’s claims.

“We will not be distracted by accusations which aren’t supported by the facts,” a Facebook spokesperson told Insider and other outlets. “The fact is that more than 2 billion people have viewed authoritative information about COVID-19 and vaccines on Facebook, which is more than any other place on the internet. More than 3.3 million Americans have also used our vaccine finder tool to find out where and how to get a vaccine.”

But Murthy on Sunday doubled down on his advisory.

“The reality is misinformation is still spreading like wildfire in our country, aided and abetted by technology platforms,” he said.

“There are pathways that tech companies can take to address misinformation that’s flowing on their side,” Murthy added. “I acknowledge they’re taking steps, and I appreciate that. But I’m also very clearly saying it is not enough. The intention is good but at the end of the day, it doesn’t save the life of someone who was misled by misinformation on these sites.”

He added: “I’m asking these companies to step up and take responsibility for what is happening on their sites. I’m asking them to look out for the people all across this country whose lives depend on having access to accurate information.”

Read the original article on Business Insider

Social media has hooked young investors on finance, but a growing number are taking more and more risks. ‘Finfluencers’ and money experts say it’s time for some caution.

young people on phones
Young investors can make mistakes that can end up costing them

  • There has been an increase of financial education and advice content on social media apps, enticing young investors.
  • Recent research shows that young investors are following riskier, more short-term strategies to make profits.
  • ‘Finfluencers’ and money experts alike urge have urged young investors to be cautious.
  • Sign up here for our daily newsletter, 10 Things Before the Opening Bell.

The rise of ‘finfluencers’ and huge surge in financial content on platforms like TikTok, Instagram and Twitter over the past 18 months has hooked a new generation on finance and investing.

Young investors are spending their spare cash on cryptocurrencies and stocks – with a large number of them following the advice they got from scrolling through social media, lured in by promises to get rich quick and beat the system.

Videos tagged #finance, #investing or #stocktok on TikTok have billions of views – a total of 7.5 billion at time of writing. Clips hyping stocks that are “going to the moon”, promising consumers they can easily turn $10 into $10,000 or kickstart a “doge revolution” dominate the financial social media scene and drown out educational content.

“The FOMO culture that dominates social platforms like TikTok, Reddit and Instagram has become a breeding ground for the marketing of high-risk investments shunned by the mainstream investment industry – often for good reason.” Myron Jobson, personal finance campaigner at Interactive Investor, told Insider.

Recent surveys have shown young investors are pursuing riskier strategies than older generations. Last month, Barclays research showed 21% of Gen Z investors are investing to take advantage of current market conditions and 16% are trying to “play the markets”.

Interactive Investor published a survey earlier this month showing more than half of young investors who have purchased bitcoin or dogecoin have done so using debt from credit cards, student loans and other types of loans.

A Motley Fool study conducted earlier this year showed that amongst Gen Zers particularly, social media plays a key role in how they make their financial decisions.

Not all financial social media content can however be labeled the same. With the same hashtags that promote questionable investment and financial advice, there are videos with sound advice explaining Roth IRAs, how to increase your credit score or the benefits of long-term investing.

Tori Dunlap, a money expert who started her first business at age nine and accumulated $100,000 worth of savings by age 25, is one of the ‘finfluencers’ who shares such content as part of her brand Her First $100K on TikTok.

She said even before TikTok, bad financial advice was everywhere – it was just delivered through a different medium. Her main issue with the app is the 60-second time limit on videos. This feature was recently removed, but longer videos are still rare.

“I have a lot of parameters because I only have a minute and so I am using TikTok hopefully for folks as a jumping off point of like ‘I’m giving you this bit of education, now go read about it,'” she said in a recent interview with Insider.

Dunlap believes problems arise when consumers stop questioning the content they are taking in – after receiving good advice once, it’s easy to keep trusting what you see online, she said.

“You have to go ‘does this seem too good to be true?’ and if it seems too good to be true, it probably is. Or, just google the person.” she said.

Jobson agrees – he recognizes some content is helpful, but warns consumers to approach online investment advice with caution and to check the credibility of those who are giving it.

“There are some good materials out there to help people on their investment journey, but, more generally, we have seen concerning social media posts.” he said. “The advent of broader online ‘influencers’ has seen rise of so-called ‘financial influencers’ – many of whom haven’t got a clue on what they are talking about to put it bluntly.”

Read the original article on Business Insider

Elon Musk laughs at a meme about Jeff Bezos’ upcoming space flight, making fun of him for only touching the edge of space

Jeff Bezos Elon Musk
Amazon founder Jeff Bezos (left) and SpaceX CEO Elon Musk.

  • Elon Musk commented “haha” on a meme about Jeff Bezos’ upcoming space flight.
  • The meme mocked Bezos’ flight because it will be sub-orbital – it will only touch the edge of space.
  • Musk has had a long-running rivalry with Bezos as the pair both own space exploration companies.
  • See more stories on Insider’s business page.

Elon Musk enjoyed a meme on Saturday poking fun at Jeff Bezos’ upcoming flight to the edge of space.

Musk commented “haha” under a meme posted on Twitter about Bezos’ flight. The meme shows Bezos talking to Musk about his flight, but with their faces superimposed onto Anakin Skywalker and Padme from “Star Wars: Episode II – Attack Of The Clones” – a popular meme format.

The meme makes fun of the fact Jeff Bezos’ flight will be sub-orbital, meaning it will only just touch the edge of space before coming back down to Earth, rather than going into orbit.

Bezos is scheduled to fly onboard New Shepard, a spacecraft made by his company Blue Origin, on July 20.

Bezos’ flight is slated to fly just above the Kármán line, an imaginary line 62 miles above sea-level, which some use to define the boundary between the Earth’s atmosphere and space.

Bezos’ flight should take roughly 11 minutes, during which Bezos and the other passengers will experience approximately three minutes of weightlessness. Travelling with Bezos will be his brother Mark Bezos, 82-year-old aviator Wally Funk, and 18-year-old physics student Oliver Daeman.

Read more: These 4 companies are leading the charge in ‘space vacations’ – from giant balloon flights to orbital hotels

Elon Musk has had a long-running rivalry with Bezos, as both billionaires own space exploration companies. Musk’s company SpaceX has a stated goal of one day transporting human beings to Mars, and Musk has said he wants to help colonise the red planet.

Musk has previously called Bezos’ Blue Origin a “copycat,” and made fun of the company’s proposed lunar lander Blue Moon comparing it to “blue balls.”

Recently, the two companies have clashed over a contract awarded to SpaceX by NASA in April, with Blue Origin lobbying Washington to allow NASA to give out more money to another company.

Read the original article on Business Insider

Facebook rejects Joe Biden’s claim it’s ‘killing people’ with misinformation, saying vaccine hesitancy among its users has dropped by 50%

joe biden mark zuckerberg
President Joe Biden, left, and Facebook CEO Mark Zuckerberg.

  • Joe Biden said vaccine misinformation on platforms like Facebook is “killing people.”
  • Facebook responded by saying vaccine hesitancy among its users has fallen 50% since April 2020.
  • Facebook said Biden is trying to blame it for missing his goal of 60% vaccination by July 4.
  • See more stories on Insider’s business page.

Facebook is firing back at Joe Biden for claiming the social media site is responsible for vaccine hesitancy.

President Joe Biden said Friday that social media platforms like Facebook are “killing people” by allowing vaccine misinformation to spread.

Guy Rosen, Facebook’s vice president of integrity, published the company’s full rebuttal in a blog post on Saturday.

“The fact is that vaccine acceptance among Facebook users in the US has increased. These and other facts tell a very different story to the one promoted by the administration in recent days,” Rosen said.

Rosen said Facebook has been working with Carnegie Mellon University and the University of Maryland since April 2020 to survey its users, with 70 million responses collected so far.

“For people in the US on Facebook, vaccine hesitancy has declined by 50%; and they are becoming more accepting of vaccines every day,” said Rosen.

Read more: These 7 powerful people are behind Biden’s bid to break up Big Tech

Rosen also specifically took aim at Biden’s goal to get 70% of American adults vaccinated by July 4.

“The data shows that 85% of Facebook users in the US have been or want to be vaccinated against COVID-19. President Biden’s goal was for 70% of Americans to be vaccinated by July 4. Facebook is not the reason this goal was missed,” Rosen said.

As of Sunday, 56% of adults in the US have received vaccinations.

Facebook previously told Insider in a statement the Biden administration was using it as a “scapegoat.” In his blogpost Rosen outlined the various pro-vaccine initiatives Facebook has undertaken, including introducing specialized rules on misinformation around vaccines and setting up vaccine pop-up clinics.

Although it’s hard to measure the direct impact of vaccine misinformation, in March The Center for Countering Digital Hate (CCDH) published a report that said most anti-vaxx misinformation is only spread by a dozen accounts. These twelve accounts have a combined following of 59 million people worldwide according to the CCDH, with Facebook making up the biggest chunk of that following.

Among those twelve accounts is Robert F Kennedy Jr, John F Kennedy’s nephew. Facebook took down Kennedy’s Instagram account in February, but not his Facebook page.

CCDH CEO Imran Ahmed told Insider in February that to properly crack down on vaccine misinformation, Facebook needs to fully deplatform big-name misinformation spreaders like Kennedy.

Read the original article on Business Insider

Coca-Cola is changing the recipe for Coke Zero, and it’s giving people flashbacks to the ‘New Coke’ blunder of the ’80s


Outside a Walgreens, Karen Wilson gathers signatures on a petition to the Coca-Cola Company expressing dissatisfaction with its "New Coke" formula in 1985.
Outside a Walgreens, Karen Wilson gathers signatures on a petition to the Coca-Cola Company expressing dissatisfaction with its “New Coke” formula in 1985.

Coca-Cola just announced changes to its Coke Zero recipe – and fans of the brand are having flashbacks to the last time Coke changed its flavor.

In 1985, the company introduced New Coke, an updated recipe that marked the company’s first formula change in 99 years.

Coke-drinkers were shocked that the beverage company would change its classic formula. One went as far as to tell The Washington Post that fans of the soft drink could “worry that maybe the whole country is beginning to fall apart. They don’t even trust themselves anymore.”

Now, consumers aren’t quite as outraged as they were more than three decades ago over New Coke, but social media was quick to remind Coca-Cola of its former recipe change disaster.

“Do we have to do New Coke 2.0? Coke Zero is my lifeline. Please don’t mess it up,” tweeted an art director from Charlotte. “Coke Zero is just about the only soda I drink these days, this makes me nervous… I sincerely hope you didn’t ‘1985 New Coke’ it!” another user wrote.

This is not the first time Coke Zero has undergone a rebrand. In 2017, the company tweaked the sugarless recipe to taste more like a regular coke – leaving customers with mixed reviews.

Now, the newest update “optimizes existing Coca‑Cola Zero Sugar flavors and existing ingredients,” according to the company, a change from past recipe changes like the 1985 fiasco is that Coca-Cola that used different ingredients.

“Recognizing that tastes and preferences are always evolving, we’re focused on continuous improvement to give fans the best-tasting Coca-Cola they want,” said Rafael Prandini, a Coca-Cola trademark lead. In a company statement, Prandini said consumers had positive reactions to taste tests of the new Coke Zero.

Some social media users said the new soda has been available in countries like the UK and Argentina for months now, and that they barely noticed a difference in flavor. Others said it tastes flatter and more syrupy than the original.

“I feel duped. I feel like I’ve been lied to,” Charlie Fleming, a popular UK YouTuber, said after trying the refreshed recipe. “If you see the new one, they taste exactly the same. They’ve changed nothing.”

The refreshed Coke Zero will be available throughout the US and Canada starting this August, with full distribution completed in September.

Read the original article on Business Insider