How to reset an iPad to its factory settings if a simple restart doesn’t solve your technical issues

iPad 2018
You can reset your iPad if you’re facing a serious issue with it; otherwise, there’s always the option to restart your iPad instead.

  • You can reset an iPad to its factory settings if you’re experiencing significant problems with it or are planning to sell it or give it away.
  • You can restart your iPad with the push of a few button combinations.
  • A restart should clear your iPad’s memory and solve the majority of technical problems.
  • Visit Insider’s Tech Reference library for more stories.

Apple might try to disguise it, but your iPad is really a computer. And like any computer, it can suffer from problems that are easily solved by restarting the device or, in some cases, resetting it to its factory settings. You might be familiar with the way rebooting a sluggish or glitchy laptop can restore it to working order; the same is true of your iPad.

Restarting an iPad is easy and risk-free; it’s the equivalent of turning it off and back on again. It’s a good option if your iPad is sluggish, the web browser won’t open webpages properly, or you find an app won’t start or is misbehaving.

A reset should be reserved for more serious issues. Called “Erase All Content and Settings” in the iPad’s Settings app, it wipes out all your personal information, installed apps, and data related to your Apple ID. Because it restores the iPad to factory settings, it’s what you should do if you’re selling or giving away the iPad, or having serious problems that repeated restarts have not resolved.

A reset should be your last choice, though. Afterward, you will need to set up the iPad and reinstall your apps and data, either manually or from an iCloud backup.

How to reset an iPad

You should think of a reset as the ultimate “nuclear option” when troubleshooting and resolving issues with your iPad. Unlike a restart which is little more than turning the iPad off and then on again, a reset generally means a factory reset, which erases all the information off of your device and restores it to the way it was when it came out of its box.

You should only do this if you are selling or giving away the iPad, or if you absolutely need to in order to solve a very serious glitch. That’s because you’ll need to restore data from a backup or install all apps and settings manually.

1. If there’s a chance you might need to restore your iPad, make sure it’s backed up to iCloud first. You can do that in the Settings app by choosing “Passwords & Accounts,” “then iCloud Backup,” and tapping “Back Up Now.”

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Back up your iPad before performing a factory reset in case you need to restore your content.

2. When you’re ready to perform the reset, tap the Settings icon and then tap “General.”

3. Tap “Reset” and then tap “Erase All Contents and Settings.”

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Tap “Erase All Content and Settings” to wipe your iPad clean.

4. Tap “Backup Then Erase” if you want to make a copy of your iPad’s content before the reset. If you’ve done this recently or do not need a backup, you can just tap “Erase Now.”

5. Enter your iPad’s passcode.

When complete, your iPad will behave like it did when you first used it, displaying the initial setup screen.

How to restart an iPad with Face ID or the Home button

Normally, it only takes a moment to restart your iPad if it is misbehaving or you need to restart it for troubleshooting. The process is slightly different, though, depending upon whether or not your iPad has a Home button (models without a Home button support Face ID; those with a Home button do not).

1. Display the iPad’s restart screen by doing the following, depending on your iPad model:

  • If you have an iPad with Face ID, press and hold the Power button (located on the side, opposite the volume controls) and either of the volume buttons. After a few seconds, a slider should appear.
  • If you have an iPad with a Home button, press and hold the Power button (which you’ll find on the top or side, depending on which model you own). After a few seconds, a slider should appear.

2. Drag the slider to the right. Your iPad should turn off automatically.

How to reset an iPad or restart and force restart your Apple device 1
After pressing the right button combo, the reset screen should appear.

3. Wait a few moments for the iPad to power down completely. Then press and hold the Power button until the Apple logo appears. Your iPad should restart normally.

How to force-restart an iPad with Face ID or the Home button

A normal reset should solve most iPad problems most of the time. But if your iPad suffers a more serious problem and won’t respond to a restart procedure, you should try to perform a “force-restart” instead. A force-restart does the same thing – it reboots your iPad – but the way you trigger it is a little different.

If you have an iPad with Face ID, press this button combination:

1. Press the Volume Up button for one second and release it.

2. Press the Volume Down button for one second and release it.

3. Press and hold the Power button for five seconds until the Apple logo appears.

If you have an iPad with a Home button, press this button combination:

1. Press and hold the Home button; at the same time, press and hold the Power button.

2. Continue to hold both buttons for about 10 seconds until you see the Apple logo appear.

How to reset an iPad or restart and force restart your Apple device 2
There’s a secondary set of button combos that can force your iPad to reset if the first method does not work.

If a force-restart does not work

Regardless of which kind of iPad you own, if your iPad is having serious technical troubles, the force-restart process might not work. Don’t worry; there’s another solution that can usually get it working again.

1. Connect your iPad to AC power and let it charge for at least an hour. Don’t disturb it while it charges.

2. After that, see if it has restarted on its own.

3. If not, try another force-restart using the procedure above.

If that still does not work, you might have no other option but to contact Apple for service.

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How to factory reset an HP laptop if you’re planning to sell it or experiencing technical problems

HP laptop
You can factory reset your HP laptop in two different ways to return it to its original condition.

  • You can factory reset an HP laptop using Windows Settings to revert the laptop to its original state.
  • You can choose whether you want the reset to wipe out all personal files or only to reset Windows itself.
  • If you can’t boot your HP laptop, you can also reset it using Windows Recovery in Safe Mode.
  • Visit Insider’s Tech Reference library for more stories.

You won’t need to factory reset your HP laptop often, but it’s a good thing to do when you plan to sell or give away your laptop, or when you have especially difficult technical problems.

That’s because a factory reset will revert your laptop back to the state it was in when you took it out of the box for the first time (though you generally have the option to keep your files and only reset Windows).

These days you can reset any laptop, including HP models, using the standard reset procedure in Windows 10. See our overview guide on how to reset any Windows 10 computer for more information.

How to keep your Windows drivers up to date to avoid a factory reset

To prevent the need to reset your HP laptop for troubleshooting or to clear out a serious problem, you should keep your computer’s drivers up to date. The good news is that by default, Windows automatically updates many of your laptop’s drivers as needed. But there may sometimes be drivers that need to be updated manually.

You can do that using the Device Manager – to get started, open the Device Manager from the Start button and then find the device that needs updating in the list of devices. Right-click and choose to update the driver. See our guide on how to update or reinstall drivers in Windows 10 for detailed instructions and further information.

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How to factory reset your iPhone and wipe its data, whether you’re selling it or troubleshooting issues

hands holding phone and typing on laptop
It’s easy to reset your iPhone to its factory defaults, but before you do, make sure to back up all your data.

  • You can reset your iPhone to its factory settings and erase all the information stored on the device.
  • You may want to factory reset your iPhone if you’re getting rid of it or troubleshooting issues.
  • Before you reset your iPhone, be sure to first back up your data so you can restore it later.
  • Visit Insider’s Tech Reference library for more stories.

If you’re experiencing issues with your iPhone, like if it’s freezing or glitching, resetting the device to its factory settings may solve the problem. Or, if you’re selling or giving away your iPhone, you’ll want to reset it so all your personal information is wiped from the device.

Resetting your iPhone to its factory settings will take it back to the basics it came with: no contacts, playlists, pictures, password memory, or anything else you’ve added since the day you bought it.

But before you begin the process of resetting your iPhone, it’s important to back up all your data so you don’t lose your important information. After your iPhone has been reset, you can then restore it with your backup.

Here’s how to factory reset your iPhone and make sure your data is backed up.

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