How to put your PS4 in Safe Mode to troubleshoot issues, or get out of Safe Mode if you’re stuck

Playstation 4 PS4 controller
You may want to boot up your PS4 in Safe Mode if there’s a bug or glitch.

  • PS4 Safe Mode is a simple way to troubleshoot issues with your console.
  • When you put your PS4 in Safe Mode, it can also get stuck in a Safe Mode loop.
  • To get your PS4 out of Safe Mode, try restarting the console, replacing cords, rebuilding corrupted files, or updating system software.
  • Visit Insider’s Tech Reference library for more stories.

The PlayStation 4’s Safe Mode is a great option for troubleshooting problems you might have with your console.

Starting your PS4 in Safe Mode can help you resolve an issue or troubleshoot a bug the device may be having. The Safe Mode menu includes options to change your console’s resolution, rebuild its storage database, and restore the device to factory settings.

How to put PS4 in Safe Mode

1. Turn off your console by holding the power button for 3 seconds. After blinking a few times, your PS4 will power off.

2. Press and hold the power button, releasing your finger only after the second beep sound. This should take about 7 seconds.

3. Your PS4 will start in Safe Mode. Make sure your controller is connected to the console, and press the PS button.

How to get PS4 out of Safe Mode

If your PS4 is stuck on Safe Mode, you may be dealing with a Safe Mode loop that makes it difficult to resume playing.

In these cases, there are a few things you can try to get your PS4 out of Safe Mode. Most of these involve the Safe Mode menu, which appears when you first boot your console into Safe Mode.

Here are four troubleshooting methods you can use.

Method 1: Restart your PS4

restart
Restart will be the first option in the Safe Mode menu.

First, try restarting your PS4 using option 1 in the Safe Mode menu. Press “X” on your controller to select this option.

Method 2: Make sure there are no power issues

Why won't my PS4 turn on
Hold down the power button on your PlayStation until the light stops flashing.

If the first method fails, check to make sure all of the cables, including your USB and HDMI connections, are working properly. 

You can also try unplugging your PS4’s power cord and plugging it back in. Also, unplug the HDMI cord and switch which end is plugged into the TV and which end is plugged into the PS4.  

If one of the cables or connections is broken or failing, try replacing it.

If the cables and connections are working fine, try power cycling your PS4, as explained in our article on troubleshooting a PS4 that won’t turn on.

Method 3: Rebuild corrupted files

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Rebuilding your database can sometimes take several hours, depending on how much data you have saved on your PS4.

If the second method fails, the problem might be caused by a corrupted file. 

Select option 5 on the Safe Mode menu, “Rebuild Database,” and press “X.” This will build a new database for your PS4 without affecting any save data. It will take a while for your PS4 to rebuild — when it’s done, restart your PS4. 

Method 4: Update your PS4’s software

mehod5
There are two major ways to update your PS4’s settings through Safe Mode.

Try updating your PS4’s system software from the Safe Mode menu. 

Press “X” to select elect option 3 on the menu, “Update System Software.” Then, press “X” to select “Update Using Internet.” From there, follow the instructions on the screen.

If nothing else works, select option 7, “Initialize PS4 (Reinstall System Software),” and press “X.” Follow the instructions on the screen.

PlayStation 5 (small)

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