How to contact Discord and submit a help or support request as a user or developer

Contact Discord
There are several ways you can contact Discord support.

  • You can contact Discord support directly using their online forms for users and developers, via Twitter, or by reaching them via email at support@discordapp.com.
  • Developers can contact Discord with a specific issue using the Game Dev “Submit a request” feature.
  • If you want a quicker resolution, you can try to use Discord’s FAQ help center or community forums to get general support or help from fellow Discord users.
  • Visit Insider’s Tech Reference library for more stories.

Discord – the popular group-chatting platform initially designed for gamers – offers users a way to communicate, play games, stream, listen to music, and more.

With so many users and so many ways to use it, you’re likely to encounter problems on the platform. Regardless of the issue – whether it’s audio and video functionality, your Nitro subscription, or integrating Discord with a game console – contacting the support team is easy.

You can contact Discord for help and support issues through email at support@discordapp.com, via Twitter, or through various means within their help department.

How to contact Discord developer support

Like Discord users, developers are allowed to send support requests. Their request form is a little broader, and the help center isn’t as large, but you can still get answers and related assistance.

Discord_Image11
Developers can use their own request form to receive help from Discord.

First, go to the game developers’ submission request form. Then provide a description of the problem, how the bug is affecting your program’s function, what the program is intended to do without the bug, and what the outcome is of the program with the bug.

You must also include the operating system you’re using and the platform that it’s used on.

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How to hide online status on WhatsApp to protect privacy

looking at phone texting outside night
WhatsApp’s online or “last seen” status tells other users when you’re using the app, but you can turn it off.

  • You can hide your WhatsApp online status if you don’t want others to see when you’re online.
  • WhatsApp normally allows everyone to view your online status, but it’s easy to change in the app’s settings.
  • If you hide your online status on WhatsApp, you also won’t be able to see other people’s online status.
  • This story is a part of Insider’s Guide to WhatsApp.

If you use WhatsApp regularly, chances are you’ve spotted the login status next to the name of some of your contacts. Though WhatsApp makes your online status visible to everyone by default, you can easily change it.

WhatsApp online status

WhatsApp online status allows users to see the last time their contacts were active on the platform and whether they are currently using the app.

When someone is “online,” it doesn’t necessarily mean they’ve seen your message – it simply means they’re currently using the app. “Last seen” refers to the last time the person used WhatsApp and also doesn’t mean that they have seen your most recent message. The only way to tell if someone has seen your message is the blue checkmarks beside the message.

If you don’t want your WhatsApp contacts to know your “last seen” or online status, you can easily hide your status from everyone, or make it available to only your contacts, through the app’s settings.

Here’s how to hide your online status on WhatsApp.

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What is Telegram? A quick guide to the fast and secure messaging platform

telegram messaging app
The Telegram messaging app is a popular alternative to WhatsApp and Signal.

  • Telegram is a cross-platform messaging service with enhanced encryption and privacy.
  • Most messages feature client-to-server encryption, but Secret Chat messages have end-to-end encryption.
  • Telegram also supports group chats and self-destructing messages as well.
  • Visit Insider’s Tech Reference library for more stories.

Telegram is a popular cross-platform messaging app that is widely used because it offers some enhanced privacy and encryption features as well as support for large group chat features. It also has no ties to other social media platforms (both Facebook Messenger and WhatsApp are owned by Facebook, for example), which makes the service more appealing to some.

The app is multiplatform, with versions of the app available for iOS, Android, Windows, Mac, and Linux. You can also access the Telegram from a web browser.

telegram messaging app on android tablet
You can access the Telegram app on a variety of devices, like Android tablets.

Telegram was founded by Russian social media entrepreneur Pavel Durov, and the service is free to use.

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What is WeChat? Everything you need to know about the popular messaging app, including how to sign up

wechat ban trump order
WeChat is more than just a messaging app – you can also use it to make video and audio calls, translate text, and more.

  • WeChat is one of the world’s most popular social media messaging apps, and is similar to WhatsApp.
  • WeChat supports video, voice, and text chat and has unique features like localized translation.
  • To sign up for WeChat, an existing user will need to scan a QR code on your phone.
  • Visit Insider’s Tech Reference library for more stories.

With more than a billion monthly users, WeChat is one of the most popular social messaging apps in the world, especially in China.

No matter what country you’re in, WeChat is free to download  – but signing up for an account isn’t so easy.

What is WeChat?

Launched in 2011 and owned by Chinese tech giant Tencent, WeChat has grown from a messaging app to become a unique social media hybrid. Services like Facebook are banned in China, so WeChat is the standard for business and communication.

 

WeChat supports the basics like voice chatting, picture messaging, and video calling. You can also share your real-time location with friends, play mini-games with each other, and post to a Story-like feature called “moments.” 

It also has a feature called WeChat Out that lets you call international landlines at a low rate. This comes with a localization feature that will translate messages and content between 20 different languages. 

However, it’s not nearly as secure as other messaging apps like Signal or Telegram. This is especially the case in China, where certain topics are actively censored and Tencent shares user data with the government. The app doesn’t have any sort of encryption, meaning that your messages can be potentially intercepted and read by third-party groups.

WeChat is free to download for iPhone and Android users.

How to sign up for WeChat

Despite its popularity, signing up for WeChat isn’t as easy as making a username and password.

When you try to sign up, someone who already has an account will need to scan a QR code to verify you. If you don’t have someone to scan the code, you can’t open an account.

Here’s a more detailed step-by-step.

Now you can send messages using WeChat.

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