Facebook fires back at damning Wall Street Journal reports that accuse the company of being ‘riddled with flaws’

A person looks at. a smart phone with a Facebook logo displayed in the background
  • The Wall Street Journal published a series of reports finding Facebook to be “riddled with flaws.”
  • The series found the company turns a blind eye to its impact on everything from young girls using Instagram to human trafficking.
  • Facebook just issued a statement calling the series full of “deliberate mischaracterizations.”
  • See more stories on Insider’s business page.

Facebook fired back at the Wall Street Journal following the newspaper’s multi-part series that outlined employee concerns about a litany of issues at the social media giant, from the trafficking of humans through the site to turning a blind-eye to the mental health of teenagers.

“The Facebook Files,” published last week, found Facebook employees know the social media giant is “riddled with flaws.”

On Saturday, Facebook responded by slamming the series as full of “deliberate mischaracterizations” in a statement penned by Nick Clegg, the company’s vice president of global affairs.

“At the heart of this series is an allegation that is just plain false: that Facebook conducts research and then systematically and willfully ignores it if the findings are inconvenient for the company,” Clegg wrote.

The Journal reviewed internal company research reports, online employee discussions, and drafts of presentations made to management to reveal the platform ignored its impact on young women, maintained a system that protects elite users from being reprimanded for breaking content rules, and more. The investigation found a number of damning instances where researchers identified and escalated information about the negative effects of the platform where the company did not immediately react.

The report also revealed that Facebook spent 2.8 million hours, or approximately 319 years, looking for false or misleading information on its platforms in the US in 2020. Some content that was missed related to the promotion of gang violence, human trafficking, and drug cartels, the Journal said.

In one instance, Apple threatened to kick Facebook off its App Store following an October 2019 BBC report that detailed human traffickers were using the platform to sell victims. The new Journal investigation found that Facebook knew about the trafficking concerns prior to receiving pressure from Apple, with one researcher writing an internal memo stating that a team looked into “how domestic servitude manifests on our platform across its entire life cycle: recruitment, facilitation, and exploitation” throughout 2018 and the first half of 2019.

“With any research, there will be ideas for improvement that are effective to pursue and ideas where the tradeoffs against other important considerations are worse than the proposed fix,” Clegg wrote. “What would be really worrisome is if Facebook didn’t do this sort of research in the first place.”

Clegg concluded that the company “understands the significant responsibility” that comes with operating a platform that half of the people on the planet use.

He said Facebook takes that responsibility seriously, “but we fundamentally reject this mischaracterization of our work and impugning of the company’s motives.”

Read the original article on Business Insider

Facebook spent the equivalent of 319 years labeling or removing false and misleading content posted in the US in 2020

facebook messenger instagram
  • Facebook spent 2.8 million hours, or approximately 319 years, looking for false or misleading information on its platforms in the US in 2020.
  • Some content that was missed included gang violence, human trafficking, and drug cartels, according to the Wall Street Journal.
  • Some groups that promote hate or violence use fake Facebook and Instagram accounts and Messenger to recruit users.
  • See more stories on Insider’s business page.

Facebook spent the equivalent of 319 years labeling or removing false and misleading content posted in the US in 2020, according to a Wall Street Journal report.

Employees of the social media company have raised concerns about the spread of harmful and misleading information on its platforms, according to internal documents accessed by the Journal.

The documents detail how employees and contractors of the company spent more than 3.2 million hours in 2020 searching for, labeling, and taking down information that was false or misleading. 2.8 million of those hours, or approximately 319 years, were spent looking for content posted within the US. Facebookspent three times that amount of time on “brand safety,” or “making sure ads don’t appear alongside content advertisers may find objectionable,” according to the Journal.

The information accessed by the Journal explains details on Facebook’s oversights related to issues like gang violence, human trafficking, drug cartels, and the spreading of violent and often deceptive information. A recent study found that posts with misinformation got six times more likes, shares, and interactions on Facebook compared to posts from more reputable news sources.

Some of the largest recruitment tactics these violent groups use include fake Facebook and Instagram accounts and Messenger, according to the documents reviewed by the Journal.

A spokesperson from Facebook told the Journal that the company also plans to look into artificial intelligence that will help them in its efforts against the spread of misinformation or violent content.

Facebook removed nearly 6.7 million pieces of organized hate content off of its platforms from October through December of 2020. In March, Facebook announced it would stop recommending Groups that have violated Facebook’s standards and limit the distribution of the group’s content in users’ News Feeds, Insider reported. At the same time, Facebook also started telling its users when a Group they are about to join has violated the company’s Community Standards. Facebook’s standards prohibit violent, harmful, illegal, and deceptive posts from being shared on the site.

Read the original article on Business Insider

Lawmakers are going after Facebook’s development of Instagram for kids, after a report showed it knew the social media app is toxic for teen girls

instagram
Lawmakers are coming after Facebook for its Instagram for Kids project after a bombshell report from the Wall Street Journal.

  • Both Republican and Democratic lawmakers are calling on Facebook to stop making Instagram for Kids.
  • They’re incensed by an investigation that showed Facebook knew Instagram usage is harming teenage girls.
  • Instagram for Kids has received backlash from parents, child safety groups, and lawmakers since it was revealed in March.
  • See more stories on Insider’s business page.

Lawmakers are renewing their push to make Facebook halt its development of a version of Instagram for children under age 13, after a Wall Street Journal investigation released Tuesday showed the company knew from internal research that the app is harmful to teen girls.

A bipartisan pair of senators leading the Consumer Protection, Product Safety, and Data Security Subcommittee, Sen. Richard Blumenthal and Sen. Marsha Blackburn, said on Tuesday they’re launching a probe into Facebook’s research and its platforms’ negative impact on young people.

“We are in touch with a Facebook whistleblower and will use every resource at our disposal to investigate what Facebook knew and when they knew it,” read their joint statement. They also said the WSJ’s report “may only be the tip of the iceberg.”

Blumenthal and Blackburn wrote to CEO Mark Zuckerberg in August, asking him to release Facebook’s internal research on the “mental health and well-being concerns” its social media apps might have on children and teens. WSJ reported that Facebook responded with a six-page letter to the senators.

“When given the opportunity to come clean to us about their knowledge of Instagram’s impact on young users, Facebook provided evasive answers that were misleading and covered up clear evidence of significant harm,” wrote the senators in their Tuesday statement.

Separately, a group of Democratic lawmakers also filed a letter to Zuckerberg on Wednesday. Congresswomen Kathy Castor and Lori Trahan and Sen. Edward Markey wrote to the CEO, strongly urging him to stop the development of new platforms for kids and teens.

Facebook’s internal findings “paint a clear and devastating picture of Instagram as an app that poses significant threats to young people’s wellbeing,” the lawmakers wrote. They added that they were “deeply concerned” that Facebook “continues to fail in its obligation to protect young users.”

Castor, Trahan, and Markey first highlighted their concerns about Instagram for Kids in an April letter to Zuckerberg.

Opposition has been broiling against Instagram for Kids since it was first reported by BuzzFeed in March. Parents, child safety groups, and 44 state-attorney generals have asked Zuckerberg to cancel Instagram for Kids.

Karina Newton, Instagram’s head of public policy, responded to the WSJ investigation in a blog post on Tuesday.

“While the story focuses on a limited set of findings and casts them in a negative light, we stand by this research,” she wrote.

“Social media isn’t inherently good or bad for people. Many find it helpful one day, and problematic the next. What seems to matter most is how people use social media, and their state of mind when they use it,” Newton wrote.

Newton said Instagram has taken steps to help users protect themselves from bullying and is focusing on addressing negative body image issues that arise from social media.

Facebook did not immediately respond to Insider’s request for comment.

Read the original article on Business Insider

Instagram says it did not remove Britney Spears’ account after the singer’s profile mysteriously disappeared

Singer Britney Spears arrives at the 2016 MTV Video Music Awards in New York, U.S., August 28, 2016.
Singer Britney Spears arrives at the 2016 MTV Video Music Awards in New York, U.S., August 28, 2016.

  • Britney Spears’ Instagram account was deactivated on Tuesday without explanation.
  • Instagram told Insider that the platform didn’t take action against the account.
  • According to Spears’ Twitter, she is taking a social media break to celebrate her engagement.
  • See more stories on Insider’s business page.

Britney Spears’ Instagram account is gone and it’s not entirely clear why. Instagram did not take action against her account on Tuesday, the Facebook-owned company told Insider.

But shortly after posting about the “Free Britney” movement, Spears’ account, which had 34 million followers, was taken down from the platform.

A tweet sent from Spears’ verified Twitter account says she is taking a social media break to celebrate her engagement to fiancĂ© Sam Asghari.

Page Six reported on Tuesday that it was Spears’ personal choice to take a social media break, citing an anonymous source who told the outlet that “silence can be a powerful thing and a powerful message.”

Spears’ attorney Matthew Rosengart also told Page Six that the deactivation was his client’s decision. Rosengart didn’t immediately respond to Insider’s request for comment.

Spears’ father Jamie filed a petition last Tuesday, September 7, to end her conservatorship. The tightly controlled arrangement, in which Jamie controls his daughter’s estate, financial assets, and some personal assets, has drawn global scrutiny. In June, Spears called the conservatorship “abusive.”

Britney Spears' Instagram profile after it deactivated on Tuesday (L); Spears' last post before her Instagram was deactivated.
Britney Spears’ Instagram profile after it deactivated on Tuesday (L); Spears’ last post before her Instagram was deactivated.

Previously, The New Yorker reported that Spears typically writes her own Instagram captions and selects her own photos and videos for posts, citing Spears’ management team. Spears then sends posts to a company called CrowdSurf to upload her posts, according to the New Yorker report.

“She’s not supposed to discuss the conservatorship,” a member of Spears’ team told the publication.

Spears’ last post before her account was deactivated did discuss her conservatorship, and used the hashtag “#FreeBritney,” like many of her recent posts did. The star wrote that she grew up in a world “where basically almost everything I did was controlled by someone else.”

“I’ve waited 13 years and counting for my freedom,” Spears wrote in the caption of her last post.

Read more at Insider’s developing story: Britney Spears’ Instagram account just disappeared after she posted about ‘#FreeBritney’

Read the original article on Business Insider

The top women in gaming, esports, and streaming

Rachell "Valkyrae" Hofstetter
Rachell “Valkyrae” Hofstetter.

Hi, this is Amanda Perelli and welcome back to Insider Influencers, our weekly rundown on the business of influencers, creators, and social-media platforms. Sign up for the newsletter here.

In this week’s edition:

Send tips to aperelli@insider.com or DM me on Twitter at @arperelli.


Collage of women who are making an impact in gaming and esports, including Nicole LaPointe Jameson, Haya Al Qadi, Libby Kamen, and Kyoung-ey Kim on orange and pink background with gaming controller icons 4x3

23 top women in gaming, esports, and streaming who have broken through in a male-dominated industry

The gaming category is one of the biggest in digital media and Insider Intelligence estimates that there will be over 26 million monthly esports viewers in the US this year.

But it’s also very male. Only 16% of the executive teams at the top 14 global gaming companies were women, according to a report from esports organization Fnatic.

Still, women like 100 Thieves’ Valkyrae, 3BLACKDOT’s Sloane Wolf, and Fnatic’s Soraya Sobh have built careers in an industry historically known for sexism.

Michael Espinosa and I are highlighting some of the most successful women in the space, from execs to creators.

Here’s a look at who is on the list:

  • Lindsay Caudill from Team Envy runs Dallas Fuel’s Twitter and social media accounts, as well as the Envy social media accounts. She’s also the driving force in Envy’s philanthropic and inclusivity initiatives.

  • Nicole LaPointe Jameson, the CEO of Evil Geniuses, helped turn around the esports organization, while also launching its diversity and inclusion team.

  • Sue Lee, previously an exec at Twitch, spent over six years on the strategic partnerships team working with the largest streamers on the platform.

Here’s the full list of 23 women in gaming that you should know.

jonas brothers tour
The Jonas Brothers kicked off their reunion tour in Miami, Florida.

Music marketers are using TikTok challenges to pay creators based on video performance rather than follower count

You no longer have to have millions (or even thousands) of followers to score a music deal on TikTok.

Marketers are looking outside the app’s top stars and to user-generated videos when it comes to promoting songs, thanks to startups like Pearpop and Preffy, my colleague Dan Whateley wrote.

These platforms create music “challenges” that invite users with any size following to get paid on a sliding scale for participating in a song or artist campaign. The tactic helps drive up the number of videos on TikTok that feature a particular song.

Here are a few key takeaways:

  • Pearpop and Preffy users who participate in challenges are paid based on video views or likes, rather than follower count.

  • One recent Pearpop challenge promoting Tyga’s song “Splash” helped boost the track from 8,500 user videos featuring the sound to over 100,000.

  • Creators who joined the campaign earned between $10 and $80 out of the total $10,000 budget.

Read more on music marketers’ new strategy.

Lucy Davis smiles with the microphone she uses for ASMR.

How much a TikToker with half a million followers earns from livestreaming

On TikTok, ASMR creators are rising in popularity and earning money by whispering and tapping at the screen.

My colleague Sydney Bradley spoke with Lucy Davis, a full-time ASMR (short for autonomous sensory meridian response) content creator on the app.

In just six months, Davis gained half a million followers on TikTok thanks to her popular livestreams, which she started as a way to drive traffic to her YouTube page. Now, she earns up to $300 every time she goes live through in-app tips, known as “gifts,” that she receives from viewers.

When it comes to what works best, she has one rule: the weirder the content, the better.

More on her ASMR business and the other ways she earns money, here.

James Cadwallader, cofounder and CCO of Kyra, sits with arms crossed.

An exclusive look at the media kit a TikTok fashion publication uses to pitch brand sponsors

Rag Report is a new fashion publication built on and around TikTok, with features like deep dives into historical trends and closet tours of top influencers.

The Gen-Z-focused digital magazine amassed over 1 million followers in less than a year, Sydney Bradley wrote. And it’s got an impressive list of sponsors too, including Nike and Kate Spade.

The company shared an exclusive look at its media kit, which breaks down its weekly video strategy, a case study of a partnership with denim brand Diesel that reached 3 million viewers, and the various options for branded content, from account takeovers to custom videos.

Check out the media kit, here.


Here’s what else you need to know this week:

What’s trending

Power moves

Social capital


tiktok

TikTok hashtag of the week:

Every week, we highlight a top trending hashtag on TikTok, according to data provided by Kyra IQ.

This week’s hashtag: thatlittlepuff

  • Percentage uptick: 4,786%

  • The latest viral creator is a cat who “recreates” popular recipes on TikTok under the username ThatLittlePuff. The impressive kitty has racked up nearly 14 million followers.


D'Amelio Family

What else we’re reading and watching:

Subscribe to the newsletter here.

And before you go, check out the top trending songs on TikTok this week to add to your playlist. The data was collected by UTA IQ, the research, analytics, and digital strategy division of United Talent Agency.

uta

Subscribe to the newsletter here.

Read the original article on Business Insider

Buyers and sellers of fake vaccine cards have flocked to messaging app Telegram, which has reportedly seen a 200% increase in sales since March

Telegram app logo
  • Telegram is a heavily encrypted messaging platform that can be accessed worldwide.
  • There has been a 200% increase in fake vaccine card sales on the app since March.
  • Fake COVID-related products are illegal to buy and sell and violate most social-media guidelines.
  • See more stories on Insider’s business page.

Shady deals for fraudulent COVID-19 vaccine cards have blossomed on messaging platform Telegram as mainstream social-media companies and authorities have cracked down on buyers and sellers.

Cybersecurity data firm Check Point Research began a probe into alleged Pfizer and Moderna vaccines for sale on the “dark web” in January, but its investigation quickly led to investigating other pandemic-related sales across the regular world wide web.

That was when a different platform entered the chat – Telegram.

Telegram, which has more than 500 million users, operates much like other messaging platforms such as WhatsApp, WeChat, and Viber, except it offers several unique features, like the self-destruction of messages and accounts after a certain period of time. Telegram is easier to access than the dark web because it can be downloaded from the App Store, funneling ordinary people into its message stream.

Check Point said it found a 200% increase in the number of vaccine card sales on Telegram since March. The data firm only expects this number to grow as US cities, universities, and workplaces begin rolling out vaccine mandates and millions of eligible Americans decline getting inoculated against the novel coronavirus.

“Advertisements being extended on social media platforms are ultimately funneling [users] to a darker, more dangerous criminal world with these vendors on Telegram,” Check Point spokesperson Ekram Ahmed told Insider. “And these Telegram vendors are likely an extension of darknet vendors.”

“There’s been a macro shift that has happened from the dark net all the way towards Telegram, in terms of these fake or fraudulent coronavirus services,” Ahmed added. “I think as more and more vaccine mandates get rolled out, this market thrives.”

Telegram messages about fake vaccination cards
Telegram messages with undercover Check Point Research about buying fake vaccination cards.

The end-to-end encryption is available for features like voice or video calls and Telegram’s “secret chats” feature, providing an extra barrier of protection for users. But most other activity on the app can be monitored by Telegram administrators, who can technically alert authorities to observable activity around the sale of vaccine cards.

Telegram did not respond to Insider’s request to comment on how its platform is being used.

In recent months, arrests have surged related to the sale and usage of fake vaccine cards. Buying and selling fake cards is a federal crime because the cards have unauthorized use of an official government seal.

Government agencies like the FBI and the FTC are arresting those who partake in these sales.

“The only legitimate way to get proof that you’re vaccinated – or that you test negative – is to get vaccinated and to test negative,” a spokesperson from the FTC told Insider.

Buying and selling fake vaccine cards violate the terms of agreement for social media sites like Facebook, Instagram, Twitter, and TikTok, spokespeople from the companies explained to Insider. Those platforms use algorithms and second-hand user reporting to catch accounts in violation of these rules. Violators can face suspension and termination from the social media sites.

Aside from the potential legal liability for taking part in fake vaccine-card sales, there’s the risk of handing over personal information to near-anonymous vendors who populate Telegram. When Check Point investigated the app posing as potential buyers, Ahmed and his team were asked intrusive questions about personal details by fake vaccine card vendors, including location, birthday, email address, workplace, and banking information.

Vendors can use this sensitive information against buyers, committing crimes like identity theft or fraud.

“The type of information that they ask for is a little bit more intrusive than what you would need to just craft a fake card and ship it over,” Ahmed explained. “Anytime you share your information with someone on the darknet, or even these Telegram vendors, you have no idea what they can do with it.”

Read the original article on Business Insider

How to make an Instagram Poll to ask questions or survey your followers

hands taking photo of muffin and coffee on smartphone at cafe
Instagram Polls allow your followers to interact with your Story.

  • To make an Instagram Poll, start by creating a new Story post by swiping right on Instagram’s home screen.
  • Ask a yes or no question or any question with two options, then share the poll to your Story.
  • View the results of your poll at any time within 24 hours of posting by swiping up on the Story slide.
  • Visit Insider’s Tech Reference library for more stories.

Whether they’re just for fun or for informal research purposes, Instagram Polls are a fun way to interact with your Instagram followers. You can customize the question and the two responses (or stick to a straight-forward yes or no) and choose a background from your camera roll.

Related Article Module: A beginner’s guide to Instagram, the wildly popular photo-sharing app with over a billion users

Once responses start rolling in, you can see how your followers voted, and even get a breakdown on how many people voted for each option and who exactly voted for each. After you collect responses, you can share the results with your followers so they can also see how people voted overall (but not who voted for what).

Here’s how it’s done.

Table of Contents: Masthead Sticky

How to create an Instagram Poll on your Story

1. Open the Instagram app. Tap your profile icon at the top-left of the screen or swipe right to add a Story.

Screenshot of an Instagram home screen with the Your Story icon highlighted]
If you don’t have any live Stories, you can create a new one by tapping your profile icon.

2. Take a photo by tapping the circle on the bottom of the screen or choose a photo or video from your camera roll to post by tapping the small picture icon at the bottom-left of the screen. You can also tap the “Aa” Create icon to pull up a blank background.

Screenshot of an Instagram story creation screen with the Create and camera roll options highlighted.]
Choose a blank background or a photo from your camera roll as the backdrop for your poll.

3. Tap the Stickers icon, which looks like a square smiley face, at the top of the screen to pull up a menu of post additions.

Screenshot of an Instagram story creation screen with the sticky note icon highlighted
Tap this icon to add a poll, location tag, GIFs, and more.

4. In the pop-up menu, tap the Poll icon to ask a question with two answer prompts. To ask a sliding scale question, tap the Sliding Scale icon, which should be located next to the Poll sticker option.

Screenshot of an Instagram story creation screen showing post addition options
Select “Poll” or the sliding scale from the list of options.

5. Tap the Ask a question… field, then type your question or a quick phrase on whatever topic you want people to vote on. For a regular poll, tap the Yes and No boxes to change the responses, or keep the boxes as-is if that works for your question. For a sliding scale poll, select an emoji to add to the sliding scale.

Screenshot of an Instagram story poll in the edit phase
You can edit all three fields in a poll.

6. When you’re finished editing the question and response fields, tap Done.

7. Tap Your Story to share your poll with all your followers, or Close Friends to share the poll with your Close Friends list. You can also search for a friend or choose one from the Suggested list to send the poll via direct message.

Screenshot of an Instagram story that's ready to be posted
Once your poll is ready to be posted, tap “Your Story” to share it with all your followers.

How to view and share results of your Instagram Story Poll

1. To view the results of an Instagram poll you’ve created, open the Instagram app and tap your profile icon at the top-left of the screen to view your Story.

2. On the Story slide with the poll, you’ll see the overall results. For more information on how many people voted and what each person voted for, swipe up on the Story slide or tap Seen by on the bottom-left of the screen.

Screenshot of an Instagram story with a poll
After people start voting on your poll, you’ll see the overall results on the Story slide.

3. To share the results of your poll to your Story, tap Share Results, then select Your Story or Close Friends.

Screenshot of Instagram poll results
You can see a detailed view of the poll results, with an option to share them.

How to send an Instagram Poll via direct message

1. Open the Instagram app on your device and tap the Messages icon in the top-right corner.

2. Select a recent conversation or tap the New Message icon in the top-right corner.

3. On the message screen, tap the blue camera icon next to the textbox at the bottom of the screen.

Screenshot of new message screen in Instagram app
Tap the blue camera icon to take a picture and add a poll to it.

4. Take a photo or select one from your camera roll, and tap the Stickers icon, which looks like a square smiley face, in the top-right corner of the screen.

5. Select Poll in the pop-up menu.

6. A poll box will appear over your image – type your poll question into the Ask a question section, and tap inside the Yes and No boxes to change the answer options.

7. When your poll is ready, tap Send at the bottom-middle of the screen.

A beginner’s guide to Instagram, the wildly popular photo-sharing app with over a billion usersHow to add music to your Instagram Story, even if you don’t have the music sticker3 simple ways to change the background color of your Instagram storyHow to get verified on Instagram and mark your profile as ‘authentic’ and ‘notable’

Read the original article on Business Insider

How to unlink your Instagram accounts from Facebook or each other

instagram
Unlinking Instagram accounts can help keep your personal data safe.

  • To unlink two Instagram accounts, you’ll need to remove one in the “Login Info” menu.
  • If you want to unlink your Instagram account from Facebook, you’ll instead use the “Accounts Center” menu.
  • You’ll need to be using the Instagram mobile app to unlink your accounts.
  • Visit Insider’s Tech Reference library for more stories.

The Facebook-Instagram-Messenger ecosystem is massive, and if you have an account on one platform, there’s a good chance you have an account on another. In Instagram’s case, you might even have multiple accounts – whether it’s public or a private “finsta.”

There are several ways to link all these accounts together, which can make it easier to log into and switch between them. But if you want to unlink these accounts, which can help keep your data and information more secure, it only takes a few taps.

Here’s how to unlink multiple Instagram accounts, or unlink your Instagram from Facebook.

How to unlink two Instagram accounts

Once you unlink Instagram accounts, you can’t link them again. Instagram doesn’t allow users to log into multiple accounts with a single login anymore.

1. Open the Instagram app on your iPhone or Android and head to your profile page.

2. Tap the three lines in the top-right corner, and then select Settings.

A menu in the Instagram app that lets you open a variety of menus and features. The Settings option is highlighted.
Open your Instagram settings.

3. Tap Login Info.

4. Tap the three dots next to the account you want to unlink, and then tap Remove.

How to unlink Instagram from your Facebook

If you’ve set up your Instagram so it shares content to Facebook, you can unlink them.

1. Open the Instagram app on your phone and open your profile page.

2. Tap the three lines in the top-right corner and select Settings.

3. In the list that opens, tap Accounts Center.

The Instagram Settings menu, with the Facebook Accounts Center option highlighted.
The Accounts Center is where you’ll manage your account connections.

4. Tap your connected accounts near the top of the page, and then select either your Instagram or Facebook account.

5. Select Remove From Accounts Center and confirm that you want to remove it.

Two pictures side-by-side. The left picture shows the page where you can select to remove an account from the Account Center. The right image shows the page where you need to confirm your choice.
Remove your account and confirm the decision.

Your accounts will be unlinked.

How to schedule Instagram posts from a professional or personal accountHow to get Instagram dark mode on iPhone, iPad, or AndroidHow to go live on Instagram and broadcast video in real time to your followersHow to make your Instagram private and hide your account from anyone who doesn’t follow you

Read the original article on Business Insider

How to clear your Instagram cache and free up space on your phone

young person using smartphone in kitchen
How you clear your Instagram cache will depend on what phone you have.

Any app that shows images likely has a cache. The cache stores data about the pictures so they can load faster in the future.

So as you might expect, Instagram’s cache can grow incredibly large over time. And if your phone is running low on space, this can make Instagram a data hog.

Luckily, you can clear Instagram’s cache on both iPhone and Android. Here’s how.

How to clear Instagram’s cache on an iPhone

The only way to clear the Instagram cache on an iPhone is to delete and reinstall the app.

1. Find the Instagram app icon on your Home screen or in the App Library.

2. Tap and hold your finger on the Instagram icon until a menu appears, or all the apps start to jiggle.

3. Tap Remove App, or the minus sign at the top-left corner of the icon.

An iPhone's Home screen, with the Instagram app selected and the Remove App option highlighted.
Remove the app from your iPhone.

4. Confirm that you want to delete the app.

You can then reinstall Instagram for free from the App Store and log back into your account.

How to clear Instagram’s cache on an Android

On an Android phone, you don’t need to delete the Instagram app, or even log out of your account. The Settings app has a built-in way to clear the cache.

1. Open the Settings app and tap Storage.

The Settings menu on an Android phone. The Storage option is highlighted.
Open the Storage menu.

2. Select Other Apps, and then find Instagram in the list of apps and tap it.

A list of apps on an Android. Instagram is highlighted.
Your apps will be sorted by how much space they take up.

3. Tap the Clear Cache option.

You should see the Clear Cache button gray out, and the Cache section underneath Space Used drop to 0 B.

Two images side-by-side. The left image shows the Instagram app info page on an Android, with the "Clear Cache" and "Cache" options highlighted. The right image shows the same page after the cache has been cleared, with the "Clear Cache" option grayed out and the number next to "Cache" reduced to 0.
Clear Instagram’s cache data.

How to block or unblock someone on Instagram from Settings or from the user’s profileHow to remove followers on your Instagram account without them finding outHow to delete a comment on Instagram, or hide and restrict commentsHow to clear the app cache on your Android tablet in 5 simple steps to make apps run more efficiently

Read the original article on Business Insider