A California taco restaurant posted a sign blaming government handouts for slow service and a staff shortage

A "help wanted" sign in a restaurant window
A “Help Wanted” sign hangs in the window of a restaurant in a Manhattan restaurant.

  • A California taco restaurant blamed a staff shortage and slow service on “state handouts.”
  • Some businesses are blaming workers and government handouts for the labor shortage.
  • Others say the solution is simply to pay workers more.
  • See more stories on Insider’s business page.

A taqueria in California posted a sign in its window blaming government handouts for a staff shortage, and asked customers to be patient with slow service.

“Sadly, due to government and state handouts no one wants to work anymore. Therefore, we are short-staffed,” the sign at Taco Loco restaurant in Folsom, California said, per CBS Sacramento.

“Please be patient with our staff that did choose to come to work today.”

Insider reached out to the restaurant for comment but didn’t immediately hear back.

Since the beginning of the year, unemployed workers in the US have been able to claim $300 a week in benefits as part of a COVID-19 relief package. While some states have since cut this, California said it would continue to offer unemployment benefits through September 4.

Signs of this sort have become more common across the US. Business owners grappling with an ongoing labor shortage are starting to blame worker “laziness,” or government handouts, for these employment gaps. Insider’s Aine Cain saw this firsthand when she took a trip across the East Coast.

The labor shortage has reached crisis point in the US. Job openings rose to a record high of 9.3 million in April, according to the Job Openings and Labor Turnover Survey – and business owners are scrambling to fill the gaps.

Read more: Experts say these 7 retail tech companies are set to boom as the labor shortage forces retailers to automate and innovate their way out of a crisis

The pandemic has given some workers time to reflect and consider new careers. Others are “rage quitting” in the hunt for better jobs with higher pay and better working conditions.

But workers say there’s one easy way to fix this crisis: pay us more.

Michael Lastoria, CEO of &pizza restaurant chain, told Insider’s Zahra Tayeb that his 51 locations were fully staffed, and the secret to his success was paying workers proper wages. He offers a $16-an-hour wage, plus benefits.

“The idea that wages couldn’t possibly rise even once over the past 12 years while prices went up, while inflation went up, and while the cost of living went up, has resulted in the ‘shortage’ [business owners] are experiencing today,” he said, adding: “There isn’t a labor shortage, there is a shortage of business owners willing to pay a living wage.”

If you’re a retail worker or business owner with a story to share please contact this reporter at mhanbury@insider.com.

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I own 2 Hamptons hot spots that are busier than ever – but the worker shortage is crushing us

Zach Erdem seated at his Southampton restaurant Blu Mar.
Zach Erdem seated at his Southampton restaurant Blu Mar.

  • Zach Erdem is the owner of 75 Main and Blu Mar, two eateries in Southampton, New York.
  • Since reopening in June, Erdem says he’s struggled to find workers despite increasing the hourly pay.
  • Here’s what hiring has been like for him post-pandemic, as told to freelance writer Jenny Powers.
  • See more stories on Insider’s business page.

This summer has been busier than ever, and while it’s wonderful to finally be able to reopen our doors to full capacity and welcome our guests back, there’s a major caveat – it’s been virtually impossible to find enough staff.

Between my two restaurants, I have 87 people on staff. In an ideal situation, that number would be 100. But some of my staff weren’t interested in returning once we reopened – they told me they’d rather stay home on unemployment. I’ve had no choice but to seek out additional help.

I recently spent $2,000 posting job listings on Indeed and only received 10 resumes.

Prior to the pandemic, I never had to post jobs. People would just come in looking for work.

The people of Southampton have long supported me, so I always look to hire from within the community. I’ve also been known to approach customers I think would be a good fit to see if they’re interested.

These days, the tables have been turned and the employees feel like the real bosses, calling the shots in terms of how much they want to get paid and telling me when they want to work. My hands are tied in many instances; I have to do it if I want to keep operating.

In an effort to keep my staff in place and attract more talent, I increased the hourly pay, but I still can’t find enough people.

Last year, our dishwashers made $15 to $16 an hour; now it’s $19 to $22. Busboys, servers, and bartenders make $10 an hour plus tips and hostesses make between $18 to $30 based on their experience. Last week alone, some bussers took home $2,000 while some servers took home $5,000, because we’re busier than ever.

When it comes to hiring hostesses, I have three main criteria.

They must be fluent in English because they are representing our front of house and interfacing with everyone who walks through our doors; they must be familiar with POS (point of sale) systems to handle takeout orders and reservations; and they must be able to smile despite whatever may be going on. That last one is sometimes the hardest part.

Being in a front-of-house role is a tough job, especially these days now.

People are impatient and often it’s the hostess that will get the brunt of it.

Customers will yell and scream and complain, but we have to just grin and bear it. Last week I had a hostess burst out in tears and run into the kitchen. It’s not easy.

I insist on personally interviewing every hire down to the dishwasher.

I ask hypothetical questions that will allow me to get a snapshot of the type of person they are, like if they were free and a manager texted them to come in on their day off, what would they do? Their responses factor into whether I’d hire them, since I want a staff of team players who see this job as more than just a paycheck. At the end of the day, we spend more time at work than at home sometimes, so we have to work as a team.

I live above the restaurant and with the exception of the hour I take to exercise on the beach in the morning, I’m pretty much always at work.

Despite all the craziness, my favorite time in the Hamptons is still between Memorial Day and Labor Day.

I’ve been in the restaurant industry since 2002 when I first walked through the doors of Southampton’s 75 Main at the age of 21 and was hired on the spot as a dishwasher.

I myself rose up the ranks from dishwasher to busboy, then server and bartender to finally, manager. In 2010, I bought 75 Main from the owner who had originally hired me.

Sometimes I still can’t believe it, considering in 1994 I was living in my home city of Erzincan, Turkey, working as a shepherd and had never set foot on American soil.

Although I’m the owner now, I’m still running around, doing whatever needs to get done, including bussing tables. I’m happy if I get four hours of sleep a night.

A long time ago I vowed whatever I did, I would be the best at it, and you don’t become the best by sitting around watching everyone else work.

This month, we’re shooting a TV pilot inside 75 Main so people can see what it’s really like to work inside a restaurant like ours. It was one of our customer’s ideas. This place has all the elements of a movie: comedy, action, entertainment, and plenty of drama.

Read the original article on Business Insider

How much Snap pays employees in the US in 2021

Evan Spiegel

Snap, the company behind Snapchat, is hiring for hundreds of jobs in the US as the tech company expands into areas like augmented reality, short-form video, and original shows.

The growth spurt comes as Snap reported during the first quarter its highest year-over-year revenue and daily active user growth rates in three years.

Insider analyzed how much Snap pays for certain roles in the US.

We combed through public data to get a picture of Snap’s salary levels. The data, released by the US Department of Labor’s Office of Foreign Labor Certification, shows how much Snap offered to pay employees who it wanted to hire in the US through work visas.

Snap offered certain US staffers between October 2020 and March 2021 annual salaries ranging $59,000 to $500,000 for various roles, according to the data.

Snap said it’s committed to paying all employees a livable wage that “contributes to healthy work-life integration and to the local economy in which we work.” It offers a minimum of $15,000 in equity grants to new hires, and said its baseline annual pay rate for employees at its headquarters in Santa Monica is $70,000.

Our full analysis breaks down salaries for jobs including product, research, engineering, and marketing roles.

Read more about how much Snap employees make, including recent salary offers for specific roles at the Snapchat maker

Read the original article on Business Insider

How much Spotify pays employees in the US in 2021

Spotify offices, employee
Spotify offices.

Spotify grew its workforce by one third last year to 6,554 staffers at the end of 2020.

While the streaming-music company has hit some snags – its controversial podcaster Joe Rogan has sparked internal debate among staffers – Spotify has continued hiring.

It currently lists roughly 360 openings on its careers website, and touts new flexible work benefits like the ability to work from anywhere.

As employees across industries make moves coming out of the pandemic, Insider updated our analysis of how much Spotify employees are paid in the US.

We pored over public data to get a snapshot of Spotify’s salary levels. The data, released by the US Department of Labor’s Office of Foreign Labor Certification, shows how much Spotify offered to pay employees who it wanted to hire in the US through work visas.

Spotify offered certain US staffers between October 2019 and March 2021 annual base salaries ranging from $60,000 to $260,00 for a variety of roles, according to the data.

Our full analysis breaks down salaries for jobs including marketing, research, engineering, finance and administrative roles.

Read more about how much Spotify employees make, including recent salary offers for specific roles in marketing, engineering, and more

Read the original article on Business Insider

More people are telling their jobs to ‘shove it’ amidst record quits

A sign at a McDonalds Drive-Thru explaining why a worker quit their job
The sign was apparently posted in Louisville, Kentucky.

  • The “take this job and shove it” indicator is high due to lack of childcare, covid fears, and migration.
  • DataTrek looks at how many job separations come from quitting, and told Insider “employers are not raising wages enough.”
  • But it may come down soon as schools reopen and more people reenter the labor force.
  • See more stories on Insider’s business page.

In May 2021, workers were still quitting their jobs in droves – yet another strange facet of the slowly recovering economy.

According to recently released data from the Bureau of Labor Statistics, 3.6 million workers quit their jobs in May, a month when there was one available worker for every job open (and there were 9.2 million jobs open). In April, the quit number was a record-breaking 4 million.

DataTrek Research has its own tracker for how many of the job separations in a month were from quits – the “take this job and shove it” indicator. That indicator reached its second-highest rate recorded in May 2021, with 67.8% of job separations driven by quits.

This number was higher in the particularly quit-heavy leisure and hospitality industry, Axios first reported; it came in at 76.4%.

The number is still slightly lower than April’s record-breaking high of 68.8%. Jessica Rabe, DataTrek’s cofounder, told Insider that quits are still driven by reduced access to childcare and fears of infection. Also significant: Workers relocating to the suburbs from urban centers.

But quits – and the “take this job and shove it” indicator – may have peaked in April. Schools are set to reopen in the coming months and enhanced unemployment benefits ending could get more people back in the labor force.

“We think the bulk of people disenfranchised by their jobs have quit by now, given this difficult nature of the pandemic over the last year,” Rabe said. “We think the only caveat is if the Delta variant or others do take off and we get another raft of workers in customer service jobs quitting their jobs again, even with higher wages, but it won’t likely be as big as the first wave.”

Yes, wages are on the rise

That reading comes as leisure and hospitality workers say they’re not going to return to their previous positions. Insider’s Grace Dean reports that a third of hospitality workers said in a Joblist survey that they won’t ever return to the industry.

Those respondents want a new work experience, along with higher wages and better benefits. That’s not to say that leisure and hospitality isn’t growing: The sector made up 40% of jobs gains in June, according to the Bureau of Labor Statistics, and added 343,000 payrolls. Wages also grew for leisure and hospitality workers at a breakneck speed, soaring 7.1% in the past year.

Even so, the quits rate in leisure and hospitality was 5.3% in May. That could be due to those wage hikes raising low wages to just slightly less low. In June, the average hourly earning for nonsupervisory private employees was $25.68. It was nearly $10 lower for leisure and hospitality workers, coming in at $16.21.

Those conflicting numbers show a strange new pandemic trend: High unemployment, coupled with high job openings. Generally, unemployment is driven down as job openings go up – since people are presumably filling those roles. That doesn’t seem to be happening here.

“The large labor shortage and elevated quits rate also shows employers are not raising wages enough,” Rabe said, “which is constraining hiring.”

Read the original article on Business Insider

Job openings climb to record highs in May as the worker shortage charges on

Starbucks Now Hiring sign
A ‘We’re Hiring!’ sign is displayed at a Starbucks on Hollywood Boulevard on June 23, 2021 in Los Angeles, California.

  • US job openings rose to 9.21 million from 9.19 million in May, marking another record high.
  • Economists expected openings to hold at 9.3 million. The reading still marks a fifth straight jump.
  • Openings matched the number of jobless Americans for the first time since the pandemic began.
  • See more stories on Insider’s business page.

Job openings in the US edged higher in May as businesses continued to jostle over an unusually small supply of workers.

Openings rose to a record-high 9.21 million from 9.19 million last month, according to Job Openings and Labor Turnover Survey, or JOLTS, data published Wednesday. That landed below the median estimate of 9.33 million from economists surveyed by Bloomberg.

Job listings climbed for five straight months as vaccination began and reopening led businesses to hire. The May increase in openings also came as hiring rebounded after dismal growth in April. Taken together, the data suggests the nationwide labor shortage grew somewhat less intense as the US entered summer.

June’s payrolls data further supports the outlook. Job creation improved again, with the US adding the most payrolls since August. Still, the unemployment rate ticked slightly higher and labor force participation held steady, implying continued slack in the job market.

Experts largely expect the labor market’s recovery to accelerate further through the summer as various factors keeping Americans from work fade. The start of the school year should ease childcare pressures and the ending of enhanced unemployment benefits should also boost participation, Federal Reserve Chair Jerome Powell told lawmakers in June. There also “may be a bit of a speed limit” on matching people with openings, but that process should play out into the fall, he added.

“I think it’s clear, and I am confident, that we are on a path to a very strong labor market,” he said in June 16 press conference. “I would expect that we would see strong job creation building up over the summer and going into the fall.”

Hiring, layoffs, and job availability

The monthly JOLTS data – which lags the corresponding jobs report by one month – provides even more detail around pandemic-driven dislocations in the labor market. The survey took on even more relevance as the labor shortage emerged, giving economists insight into which pockets of the economy are struggling the most to rehire.

Broadly, there was an opening for every available worker in May, compared to 1.1 in April. The ratio shows the US boasting as many openings as workers for the first time since the COVID-19 recession began. By comparison, it took roughly 8 years after the financial crisis for openings to match workers.

The state and local government education and educational services sectors added the most openings, with gains of 46,000 and 35,000, respectively. The arts, entertainment, and recreation sector lost the most openings with a decline of 80,000.

Quits, which soared to all-time highs in April, fell slightly to 3.57 million from 3.99 million. Quits were most common in the professional and business services sector. While down from the April reading, the elevated quits count signals Americans are confident in their abilities to find better jobs as the economy recovers.

Layoffs also fell slightly to 1.37 million from 1.45 million. The layoffs rate dipped to a record-low 0.9%.

Read the original article on Business Insider

Now may be the time to ask for a raise because soaring pay is temporary

Fight for 15 minimum wage protests
Days ahead of Andy Puzder’s confirmation hearing for labor secretary. Several of workers in the fight for $15 took their opposition to downtown New Yorks McDonald during the lunchtime rush to demand the fast-food mogul withdraw his nomination or be rejected by the U.S. Senate. The protest in New York is one of more than two-dozen rallies across the country on Monday to declare that Puzder is unfit to serve.

  • Stronger wage growth will likely cool off as the labor shortage fades.
  • Firms hiked wages to attract workers, but school reopenings and unemployment expiring should push people back to work.
  • Ending the pay-growth streak could be critical to avoiding an inflation crisis, Goldman Sachs said.
  • See more stories on Insider’s business page.

Working Americans are enjoying the biggest pay boost in four decades. Experts don’t expect it to last long.

Wage growth over the last three months hit an annualized rate of 6.6%, the strongest since the early 1980s. Job openings sit at record highs, and the number of job listings mentioning signing bonuses doubled in the past year. Businesses are clamoring for labor, and workers are reaping the benefit.

Much of the pay bump is linked to the nationwide labor shortage. While firms looked to quickly rehire, factors ranging from childcare costs to virus fears kept Americans out of the workforce.

Those trends might only boost workers’ bargaining power for a few more months. Hiring will accelerate into the fall as schools reopen, vaccination continues, and enhanced unemployment benefits lapse, Federal Reserve Chair Jerome Powell told lawmakers in a June 22 hearing.

The influx of the supply of new workers is likely to erode the fast pace of wage growth. Pay hikes seen in recent months made for an extraordinary shift for low-wage workers, but they are more a “one-time releveling” than a “permanent shift in workers’ bargaining power,” said Gregory Daco, chief US economist at Oxford Economics.

Democrats seem to see the writing on the wall. While President Joe Biden praised rising wages as a “feature” of the economic recovery, he’s also urged Congress to pass legislation solidifying workers’ right to unionize so that when firms naturally cool their wage hikes, workers can lock in gains made through the spring, Democratic Rep. Andy Levin told Politico.

“I think the gains of workers will be evanescent,” he said. “For it to be durable, they’re going to have to regain the freedom to form unions and bargain collectively.”

Slowing the pay jump keeps inflation at bay

Hitting the brakes on worker pay might be coming at the perfect time. While the pandemic’s threat has largely faded, inflation quickly replaced it as the country’s largest economic risk. The latest data showed prices climbing at the fastest rate since 2008 in May as massive demand slammed up against widespread supply bottlenecks.

Most economists and government officials see the overshoot as transitory and cooling throughout the year. Yet persistently strong wage growth could turn the temporary inflation permanent. After shelter prices, low-wage sectors like restaurants are the second-clearest contributor to wage-based inflation, Goldman Sachs said in a recent note. Prices at such businesses could be “the canary in the coal mine of wage-push inflation” and serve as a “key cyclical wild card” in the bank’s inflation outlook, the team led by Jan Hatzius added.

That dynamic might already be at play. Chipotle, McDonald’s, and Starbucks all raised their starting wages in the last year, putting pressure on competitors to do the same or risk losing workers.

If that trend turns widespread, rising labor costs could keep inflation elevated longer than expected. For every 1 percentage point that low-end wage growth exceeds its trend, core inflation is projected to rise by 5 to 15 basis points, the Goldman economists said. The effect is only “moderate,” they added, but with inflation already trending at decade-highs, an additional push could spark a cycle of higher prices and subsequent wage hikes.

Read the original article on Business Insider

Coinbase gears up to hire hundreds of engineers in India, with a sweetener of $1,000 in crypto for new starters

Indian flag held by a woman
Indian flag held by a woman

  • Coinbase will recruit hundreds of “world-class” engineers for its new Indian tech hub, it said Friday.
  • New starters will get $1,000 in digital currency, in hopes they’ll use it to learn about crypto.
  • The crypto exchange is also exploring acquisition of start-ups in India as part of the push.
  • Sign up here for our daily newsletter, 10 Things Before the Opening Bell.

Coinbase plans to hire hundreds of engineers and other staff for its tech hub in India, who will each be given $1,000 in cryptocurrency when they start, the crypto exchange company said in a blog post Friday.

A “boom in cryptonative talent” prompted the recruitment spree, Pankaj Gupta, Coinbase’s site lead in India wrote in the post.

The Indian hub, announced in March, will house engineering, software development, IT services and customer support. Employees will work remotely, at first, given pandemic concerns, but Coinbase expects to open its first physical office of many in Hyderabad.

“We have ambitious plans for this hub in the near future – we want to hire hundreds of world class engineers in the near term,” Gupta wrote.

The $1,000 in crypto handed to new employees under the CIkka program – short for “Coinbase India Sikka” – is meant to inspire them to come up with ideas to develop the crypto exchange’s range of services.

“Our expectation is that they’ll leverage this offering to learn about crypto, and will use this knowledge to help us build the next generation of products,” Gupta said.

Coinbase plans to set up locally-led teams in India across all the major areas it works in, from crypto to cloud, to machine learning to platform. While, they will be involved in both global and local projects, crypto investing in India also grew from $923 million until April 2020 to nearly $6.6 billion in May, Bloomberg reported.

“There’s never been a more exciting time for builders working in crypto,” Gupta said.

As part of the expansion in India, Coinbase is looking into possible start-up acquisitions and “acquihires” – where a company is bought to secure its talent – Gupta said.

Crypto adoption has grown worldwide, driven by increased popularity for decentralized finance, smart contracts and non-fungible tokens, which like bitcoin and ether are built on blockchains.

The hiring spree covers senior and junior roles across product management, user experience, design and program management. There will also be a HR and recruitment team.

India marked the next step in the company’s global mission as it has already opened hubs in the US, the UK, Ireland, Japan, Singapore, Canada and the Philippines.

Read the original article on Business Insider

Factory work used to pay far better that fast-food jobs – but thanks to the labor shortage, the gap is quickly closing, and manufacturers are losing staff

A member of staff works in the kitchen of a McDonald's restaurant in central Moscow.
Fast-food chains like McDonald’s have offered lucrative staff perks as they scramble to find new hires as the economy reopens and customers return.

  • Factories are struggling to raise wages as quickly as fast-food chains during the labor shortage, the WSJ reported.
  • Restaurants can offer perks to attract new workers, but manufacturers say it’s more difficult for them.
  • “Everybody is fighting for the same people,” one expert said.
  • See more stories on Insider’s business page.

Fast-food chains are pushing up wages amid the current labor shortage – and factories are struggling to raise theirs as quickly, which is one of the reasons a stream of workers is leaving the manufacturing industry, according to a report by The Wall Street Journal.

Factories have historically offered better wages than restaurants and retail companies. They still pay workers much higher wages on average, The Journal reported, but fast-food chains are now raising their wages at a much faster rate.

Factories are now struggling to find enough workers to meet the booming demand for furniture and other goods, manufacturing experts told the paper.

“There is just more opportunity to work somewhere else than there was in the past if you are looking for a living-wage job,” Julie Davis, head of workforce development for the Association of Equipment Manufacturers, told The Journal.

“Everybody is fighting for the same people,” Daniel Quintanilla, director of talent acquisition at Michigan automotive supplier Gentex, told The Journal.

Hourly factory workers made an average of $23.41 an hour in April, or 56% more than restaurant and fast-food workers, according to the Journal’s analysis of federal data. This was down from 83% 10 years ago.

Read more: How Starbucks is defying the labor shortage crisis with transformative perks, not cash teasers like McDonald’s

Grocery stores, restaurants, and hotels are offering perks from higher wages and education benefits to cash bonuses and even free iPhones as they scramble to find new hires as the economy reopens and customers return.

Manufacturing executives told The Journal that as well as struggling to find workers, they’re also being hit by higher prices of raw materials including fuel, lumber, and packaging amid the current shipping crisis, making it harder for them to afford new staff perks.

Some restaurants have been hiking up prices to offset the higher wages. But Paul Isely, a business professor at Michigan’s Grand Valley State University, told The Journal that it’s harder for manufacturers to raise prices because they have to compete with factories around the world, not just nearby restaurants.

Lawrence Mishel, an economist at left-leaning think tank the Economic Policy Institute, told the publication that global competition, outsourcing and contractors, and lower unionization rates were also causing manufacturing jobs to lose their wage premium.

As a result of all these changes, the proportion of US workers employed in the manufacturing industries was shrinking. Less than 9% of US workers are currently employed by manufacturers, The Journal reported. In the early 1980s this was more than 20%.

One manufacturer told the Dallas Fed for June’s Beige Book that even with a starting hourly wage of $14, the company was unable to fill more than 20 open positions. Texas uses the federal minimum wage of $7.25.

The Federal Reserve said that the tight labor market could last months, but Bank of America expects the job market to recover by early 2022.

Read the original article on Business Insider

PwC chairman Bob Moritz on the importance of being an agile leader

bob moritz pwc davos 2020
Bob Moritz, chairman of professional services firm PwC.

  • PwC Chairman Bob Moritz thinks agility is an important skill for young people to cultivate.
  • Young leaders should learn to adapt to new jobs and challenges.
  • It’s an important leadership skill that many well-known executives have touted.
  • This article is part of a series called “Secrets of Success,” which examines specific leadership tips from prominent business leaders.

The most important skill Bob Moritz thinks young leaders should develop is agility. According to Moritz, the chairman of professional services firm PwC, they should be able to adjust to any challenge thrown their way with both speed and confidence.

“There are certain competencies they’re going to need. I’d need them to be agile enough to learn, to lean into the learning opportunities and then take them and do something with them so they can redefine themselves,” he told Insider. In 2019, PwC announced a $3 billion investment in job training for its employees. Anyone who participated was guaranteed a job at the firm, even if their original job was eliminated.

Being agile is even more important now, as the world adjusts to a post-pandemic society. New policies and challenges are afoot, and agility could be the key to successful leadership, experts say.

PwC is actively looking to hire workers with such soft skills as the ability to take risks, learn, and be agile. The company announced a $12 billion plan on Tuesday to hire an extra 100,000 people thorough 2026. About 10,000 of those hires will be Black and Latin students.

“Today’s person that gets hired for moving into a tax role, then our tax business, or a legal role, or an audit role or a consulting role,” Moritz said. “I can’t guarantee that specific job is going to be there three years from now.”

Companies like Microsoft and Amazon have used agile frameworks to grow their businesses and improve productivity for years. But this mindset isn’t exclusive to executives at big companies. It’s something any individual can cultivate with practice, Darrell Rigby, a partner and the global innovation lead at Bain & Co., previously told Insider.

Rigby said leaders should look for opportunities for employees to work on projects that make them feel fulfilled and grow their skills. Capitalizing on specific employees’ strengths will create a more well-rounded and agile team, he added.

“Understand that [agility] is both a mindset and a method,” Rigby said. “Just having a mindset and good intentions isn’t enough. Going through effective methods and practices without believing in them wouldn’t work either. You need both to succeed.”

During job interviews at PwC , Moritz said prospective employees can demonstrate their agility by talking about an example of a time where they took a new opportunity or learned a new skill. For example, a university student might want to show how they took on a leadership role in a club or adjusted to virtual learning on campus.

“That’s a good predictor of their future agility, mobility, and advancement going forward,” he said.

Read the original article on Business Insider