Can you use a PS4 controller on a PS5? Yes, here’s how

PS4 controller fortnite
You can use a PS4 controller on a PS5 to play PS4 games only.

  • To use your PS4 controller on a PS5, connect it to the PS5 with a USB cable and press the PlayStation button on the controller to pair it.
  • The DualShock 4 or a supported third-party PS4 controller can be connected to work with a PS5 console.
  • You can’t use a PS4 controller with PS5 games; it only works with PS4 games.
  • Visit Insider’s Tech Reference library for more stories.

There are a lot of reasons you might want to use a PS4 controller on your new PS5. It’s an inexpensive way to add additional controllers to your console, it is handy for playing PS4 games on the backwards-compatible PS5, and, well, you already have one lying around, so why not? In addition, you’ll definitely need a DualShock 4 controller to play PS VR games. The good news is that your legacy controller does, in fact, work on a PS5 — although there’s a key limitation. 

How to use a PS4 controller on a PS5

1. Plug your DualShock 4 controller into one of the USB ports on your PS5 using a microUSB cable. 

2. Press and hold the PlayStation button on your controller for about five seconds until the status light flashes. 

3. The PS5 should now ask you to choose which player will use the controller. Make your choice. 

4. Unplug the cable. 

The controller is now paired with the PS5 and you shouldn’t need to use the microUSB cable again. 

The most important limitation of using a PS4 controller (DualShock 4 or third-party) on a PS5 is that even after connecting it, the controller will only work with PS4 games that you play on the PS5. You can’t play any native PS5-only titles with a PS4 controller. If you try, you’ll simply see an error message that advises “PS5 games can’t be played using the DualShock 4.”

Read the original article on Business Insider

Is PS5 backward compatible? Yes, more than 4,000 PS4 games work on the next-gen console — here’s what to know

PS5 Playstation 5 controller
With very few exceptions, the PS5 is backward compatible with PS4 games.

  • The PS5 is largely backward compatible with PS4 games, with more than 4,000 available titles.
  • There are only about a half-dozen known PS4 games that are incompatible with the PS5.
  • There are some limitations; for example, the Share menu can’t be displayed on the PS5 when playing a PS4 game.
  • Visit Insider’s Tech Reference library for more stories.

A new game console like the PlayStation 5 is a substantial investment, so ideally you can extend its value by continuing to play older PS4 games on it. If you are wondering if your existing library of PS4 games will work on your new PS5, you’re in for some good news: It’s a qualified “yes.”

The PS5 is backward compatible with PS4, to an extent

An overwhelming majority of PS4 game titles will play on a PS5 console. That’s about 4,000 games, so with rare exception, your existing game collection will play fine (though you should be sure your PS5 has all available updates installed before trying to play PS4 games). Sony also advises that you should verify the core game works properly on the PS5 before purchasing or installing any add-ons for the game. 

In fact, some PS4 games may see an overall improvement when played on the PS5. Select games can take advantage of the PS5’s Game Boost feature, which allows the game to run at a higher frame rate. Games that run better on PS5 thanks to Game Boost include Assassin’s Creed Odyssey, Crysis Remastered, God of War, Ratchet & Clank, Rocket League, Shadow of the Tomb Raider, and others. 

If you enjoy PlayStation VR, you’ll be pleased to learn that PS VR titles are included in the list of compatible games. Playing VR games on a PS5 requires a PS VR headset, PlayStation Camera for PS4, and a PlayStation Camera adaptor, and the games perform best when you use a DualShock 4 controller. 

Specific PS4 on PS5 limitations

The list of PS4 games which are known to be incompatible with the PS5 is quite short. At this time, these are the only games to avoid:

  • Afro Samurai 2: Revenge of Kuma Volume One
  • TT Isle of Man – Ride on the Edge 2
  • Just Deal With It!
  • Robinson: The Journey
  • We Sing
  • Hitman Go: Definitive Edition
  • Shadwen

Even though most other games will run on the PS5, the gaming experience might not always be 100% seamless. Some features or functionalities that were available on the PS4 might not work when you play the game on the PS5. For example, the Share menu can’t be displayed on the PS5 when playing a PS4 game. You can take screenshots by pressing the Create button on your DualSense controller, however. Likewise, some PS4 games can’t record video at 3840 x 2160 even if you start recording at that setting — you will only get a resolution of 1920 x 1080. 

Read the original article on Business Insider

How to change or reset your PlayStation Network password

ps4 tv
You can reset your PlayStation password in a few different ways.

  • To do a PlayStation password reset, you’ll need to go to the “Account Management” section of your PS4’s Settings.
  • If you forget your PlayStation Network password, you can reset it using Sony’s account management webpage.
  • You can also add two-factor verification to your PSN account from the account management web page. 
  • Visit Insider’s Tech Reference library for more stories.

Just like your computer and phone, your PS4 has its own login and password. If you ever need to change your PlayStation Network (PSN) password, it’s easy to do from either a web browser or the console itself. 

For extra security, it’s a good idea to add two-factor authentication, which dramatically reduces the chance of someone gaining access to your PSN account without your permission. 

Here’s how to perform a PlayStation password reset. 

How to change PlayStation password from a PS4

1. Using your PS4 controller, select Settings.

2. Select Account Management.

Screenshot of Account Management option on PS4
The password settings are found in the Account Management section.

3. Select Account Information.

4. Select Security. You may need to enter your current password.

Screenshot of Security option on PS4
Choose “Security” to change your password.

5. Select Password.

password 3 (2)
In the Security section, you can change your password as well as other security features, like enabling two-step verification.

6. Enter your new password twice, and then select Continue. Your password is now changed. 

How to reset PlayStation password from a PS4

If you’ve forgotten your password, you can’t reset it the usual way, because you won’t be able to enter your current password before typing the new one. Instead, you’ll need to follow a slightly different process to reset it. 

1. Using your PS4 controller, select Settings.

2. Select Account Management.

3. If you’re automatically signed in, select Sign Out.

Screenshot of Sign Out option on PS4
You need to sign out so you can request a password reset.

4. Select Sign In.

5. When you see the sign-in screen, press the Triangle button on the controller.

6. If needed, enter your sign-in ID. Then select Next.

7. You should get an email at the address you just entered. Click the link in the email. 

8. Follow the instructions on the password reset web page to verify your identity and enter the new password.

How to reset PlayStation password from a web browser

If you’ve forgotten your current PSN password, you can also reset it from a browser on your computer. 

1. Go to Sony’s Account Management page in a browser. 

2. Instead of signing in, click Trouble signing in?

3. Click Reset your password.

Screenshot of Reset password option on PSN website
Select “Reset your password.”

4. Enter the email address that you use as your sign-in ID.

5. In a few moments, you should receive an email. In the email, click Change Password and follow the directions to create a new password. 

How to add two-factor authentication to your PlayStation account

It’s a good idea to set up two-factor authentication for your PSN account. This way, no one can gain access to your account, even if they somehow get your password. 

1. Go to Sony’s Account Management page in a browser and log in if necessary. 

2. In the navigation pane on the left, click Security.

3. At the bottom of the page in the 2-Step Verification section, click Edit

4. In the pop-up 2-Step Verification window, choose whether you want to use text messages sent to your phone or an authenticator app (like Google Authenticator or Authy) for verification. A verification app is generally more secure than text messages, so it’s a good idea to use that option if possible. 

Screenshot of two-step verification page on website
After choosing 2-step verification, you need to decide whether to get text messages or use an authenticator app.

5. Follow the instructions to complete setting up your two-step verification. 

Read the original article on Business Insider

How to connect a PS4 controller to your PC via a USB cable or Bluetooth

  • You can connect your PS4 controller to a PC using a micro-USB cable or wirelessly via Bluetooth.
  • With a USB, you can connect to your PC via Steam or DS4 Windows Utility.
  • If your PC supports Bluetooth, you can pair and connect your controller wirelessly.
  • Visit Insider’s Tech Reference library for more stories.

If you enjoy using a PS4 controller for PC gaming, you’ll be glad to know that there are a few ways to connect your PS4 controller to your Windows 10 PC. 

Two of these methods involve a wired connection (via a micro-USB cable), and the third involves pairing your controller wirelessly via Bluetooth. 

Here’s how to connect your PS4 controller to a PC in three different ways, and how to reconnect your PS4 controller to your PS4 console.

How to connect PS4 controller to PC with a USB

If you want to connect your PS4 controller with a micro-USB cable (the same cable you use to charge the controller), you have two options: via Steam or the DS4 Windows Utility.   

Connect via Steam

If you’re a PC gamer, chances are you have a Steam account, which you can use to connect a PS4 controller. 

1. Open the Steam app and click the Big Picture Mode icon in the top-right. It looks like a square with two arrows pointing out.

Screenshot of Steam Big Picture Mode icon
Open Big Picture Mode, which turns Steam into a full-screen application.

2. Once in Big Picture Mode, select the gear-shaped Settings icon at the top-right.

Screenshot of Settings icon
Click the Settings icon.

3. Under the Controller tab, click Controller Settings.

Screenshot of Controller Options button
Other Steam options, like display and audio controls, can be found here as well.

4. Check the box for PlayStation Configuration Support.

Screenshot of PlayStation Configuration Support button on Steam
Steam has the ability to connect controllers across gaming platforms.

5. Plug the PS4 controller into your PC using the micro-USB cable. Make sure the backlight on the controller glows to indicate that there’s a connection.

6. Steam should automatically detect and configure your controller. Click it when it appears at the bottom of the page.

Screenshot of controller pop-up in Steam
Click the controller’s name when it appears.

Connect via DS4 Windows Utility

If you want to use your wired controller with a non-Steam game, this is another option.

1. In a web browser on your PC, go to the DS4 Windows website. Click Download Now.

2. You’ll be redirected to Github. Find and click the DS4Windows.zip file, then download it onto your computer.

11   How to connect PS4 controller to PC
The most recent version of this software was released in 2016, but it still works.

3. Find the downloaded .zip file on your computer and open it, then double-click DS4Updater and click Extract All.

Screenshot of ZIP file extraction option on PC
Files with the .zip extension should be extracted before they run.

4. Pick a location for the files to be extracted to. It should be a location that you can find easily.

5. Once extracted, open the location you picked and double-click DS4Windows. If you’re asked to confirm that you want to run the program, click Run.

6. You’ll be asked where you want to save the program’s files. If you don’t care where they go, pick Appdata. If you want to be able to move them around, pick Program Folder and select a location.

7. Once you’ve picked a spot to save the files, click Step 1: Install the DS4 Driver and let the program install its files. If you’re asked whether you’d like to install the software, click Install.

Screenshot of Install DS4 driver option on PC
Assuming you’re on a Windows 10 computer, select the first option.

You can now use the PS4 controller on your PC with a micro-USB cable, although you may need to restart your computer first.

How to connect PS4 controller to PC with Bluetooth

If your PC supports Bluetooth, you can pair and connect your controller wirelessly.

1. Open your PC’s search menu (you can press the Windows key + Q to open it immediately) and search for Bluetooth.

2. Select Bluetooth and other devices settings in the search results.

3. Make sure your computer has Bluetooth enabled by setting the switch labeled Bluetooth to On.

Screenshot of Bluetooth On button on PC
Enable Bluetooth connections.

4. Hold down the Playstation and Share buttons on your controller until the backlight starts flashing.

Image of PS4 controller with buttons highlighted
Hold down the PlayStation and Share buttons.

5. On your PC, click Add Bluetooth or other device, and select Bluetooth.

Screenshot of Bluetooth options on PC
“Bluetooth” is the first, default option — if this doesn’t work, pick “Everything else” instead.

6. You’ll see your PS4 controller listed as Wireless Controller. Click it to finalize the connection. If you’re asked for a passcode, enter 0000.

Screenshot of controller selection on PC
You may see the controller under an alternative name as well, like “Dualshock 4.”

How to reconnect controller to PS4 console

To reconnect a PS4 controller to your PS4 console after using it with a PC, you’ll need to physically connect the controller to the console with a USB. 

Then, press the PS button on the controller. Once you’ve followed these steps, you can remove the USB cable and use your controller wirelessly.

Read the original article on Business Insider

8 ways to fix your PS4 if it won’t turn on

ps4 tv
If your PS4 won’t turn on, you can try a few tactic to resolve the issue.

  • If your PS4 won’t turn on, it might be having hardware, software, or power issues.
  • It’s best to start by assuming it’s a simple problem, then look into more extensive solutions if needed.
  • If your hard drive is the issue, you’ll likely have to replace it to get your PS4 back up and running.
  • Visit Insider’s Tech Reference library for more stories.

No one enjoys when technology isn’t working like it’s supposed to. And the reasons behind those malfunctions can translate to hours spent tinkering with your device, or even hundreds of dollars spent trying to get it back to where it should be.

If your PS4 won’t turn on, here’s what you need to know to get it back up and running, or at least figure out where the problem lies.

Why won’t my PS4 turn on?

The reason a PS4 isn’t turning on could be one of several problems. For example, it could be an issue with your device’s hard drive, software, or power source. 

Depending on the issue, you might need to replace the hard drive — or it could be as simple as using a different power source. That’s why it’s important to troubleshoot before going to the professionals, and potentially spending money to figure out what’s wrong.

To help you figure out what’s going on with your device, here are eight troubleshooting tips to try.

1. Disconnect the power cable

Disconnecting the power cable for at least 30 seconds and then reconnecting it can help solve issues by acting as a quick restart. The power cable hooks up at the back of your PS4, or you can disconnect it at the other end, in the outlet, if preferred.

image of power cord on PS4
Disconnect the power cord from the back of your PS4.

2. Conduct a power cycling

Power cycling is the stronger version of simply unplugging the power cable, and it can help you fix small issues with your PS4 turning on.

1. Hold down the power button until you see the power light stop flashing.

image of PS4 console
Hold down the power button on your Playstation until the light stops flashing.

2. Remove the power cable and leave the device alone for at least 20 minutes.

3. Reconnect your system.

3. Replace the power cord

If you’re still having trouble turning your PS4 on, the issue might be in your power cord. Replacing it can help you figure out if that’s what’s been preventing your device from powering on, or if the problem lies elsewhere.

4. Try a different power strip or outlet

If your power cord isn’t the issue, you might be having other power-related issues. So trying a different outlet, or using a different power strip, can help. 

You can also try plugging other devices into those power sources to test if they’re working. If you don’t have an alternative outlet to use, and the one you’re using has a reset button, you can also try hitting that button to troubleshoot.

5. Insert a game disc

Your PS4 might start working as usual if it’s able to recognize and pull in a game disc when you attempt to insert it. If that doesn’t work, your problem might lie in your hard drive, or within your system’s files.

6. Boot in safe mode

Safe mode is a basic diagnostic mode for your device where it starts up without all of its drivers and software. 

To boot up your PS4 in safe mode, hold the power button down for a few seconds, until it turns off. Then hold the power button again until you hear two beeps.

7. Clean your PS4

If your device has built-up dirt or grime on it or inside it, that may be keeping it from working properly. So cleaning your PS4 can be a helpful troubleshooting tool. 

You can use a microfiber cloth, compressed air, and a cotton swab to clear away dirt — and you may want to grab a screwdriver to address internal grime buildup.

8. Remove the hard drive

Removing your hard drive and then trying to turn the PS4 on can help you pinpoint if your drive is the issue.

To remove the hard drive, first make sure your device is powered off and then press into the area where the LED light appears on the top of your PS4, pulling to the left side of the device to pop off the plastic covering. 

Then, use a Phillips head screwdriver to remove the screw that’s marked with the PlayStation button icons — it’s located in the front-left corner of the device. 

Finally, use the metal handle-like protrusion at the front of the exposed area of your device to pull the hard drive out of your PS4.

Once that’s removed, try turning the device on, either as usual or in safe mode. If the problem is in your hard drive, it should power on as usual. In that case, you’d have to replace the hard drive with a new one.

Read the original article on Business Insider

Is Nintendo Switch Online worth it? A complete guide to the new features and price

Nintendo Switch Online + Expansion Pack poster
You can sign up for a weeklong trial of Nintendo Switch Online.

  • With a Nintendo Switch Online membership you can play online multiplayer games on your Nintendo Switch.
  • A basic Nintendo Switch Online membership is $19.99 for a year, while the “Expansion Pack” plan is $49.99.
  • Nintendo Switch Online also gives you access to dozens of free games, including classics from the Nintendo 64.
  • Visit Insider’s Tech Reference library for more stories.

If you want to make the most of your Nintendo Switch experience, then you need a Nintendo Switch Online subscription.

Nintendo Switch Online gives you unlimited access to online multiplayer, which is great for games like Super Smash Bros. Ultimate, and necessary to play online-only games like Among Us.

You can sign up for Nintendo Switch Online using your Switch, or straight from your computer or phone. Here’s how much Nintendo Switch Online costs, and some of the exclusive features you’ll unlock with your membership.

How much is Nintendo Switch Online?

There are two Nintendo Switch Online membership tiers: The basic subscription and the “Expansion Pack” subscription. The Expansion Pack has all the same features of the basic plan, along with some extras that we’ll explain below.

  • A basic Nintendo Switch Online subscription costs $3.99 a month, $7.99 for three months, or $19.99 for a year.
  • A Nintendo Switch Online + Expansion Pack subscription costs $49.99 for a year — there’s no monthly option.
Nintendo Switch Online's two membership tiers.
A basic Switch Online plan is about $20, while an Expansion Pack plan is about $50.

If you’re planning on sharing your account, you can also sign up for a Family Membership, which gives up to eight Nintendo Account holders online access for a year. This raises the prices to $34.99 for a basic subscription, and $79.99 for an Expansion Pack subscription. Again, there’s no monthly version.

No matter which version you pick, you can try Nintendo Switch Online for free for seven days.

What a Nintendo Switch Online membership offers

Live multiplayer action

A Nintendo Switch Online account lets you play multiplayer games online with gamers from all around the world. This is the service’s most important feature, and probably the one that you’ll use the most.

Having online multiplayer can massively enhance some games. For example, it unlocks competitive tournaments in Pokémon Sword and Shield, and new game modes in Super Smash Bros. Ultimate. Some online-only games require Nintendo Switch Online just to play them — this includes megahits like Among Us and Overwatch.

Super Smash Bros. Ultimate's online multiplayer menu.
You’ll need a subscription to play online in games like Super Smash Bros. Ultimate.

New battle royale games

When Nintendo Switch Online first launched, it came with an exclusive game: Tetris 99. This is a battle royale version of Tetris that pits you in a survival contest against 99 other players at once.

Tetris 99
Tetris 99 is exclusive to Nintendo Switch Online.

Since then, they’ve also released PAC-MAN 99 and Super Mario Bros. 35, two more modernized versions of classic games.

These games are free, but you can only download and play them with a Switch Online membership.

Classic Nintendo games

One of Nintendo Switch Online’s most acclaimed features is its library of classic games. A subscription gives you free access to dozens of these games, which were originally released in the late 1980s and 90s but have been remastered specifically for play on the Switch.

A selection of Super Nintendo Entertainment System games available on the Nintendo Switch.
A selection of SNES games available for Switch Online members.

The basic Switch Online plan gives you games from the Nintendo Entertainment System and Super Nintendo Entertainment System, like Double Dragon and Mario Kart. The Expansion Pack adds Nintendo 64 and Sega Genesis games, like The Legend of Zelda: Ocarina of Time and Ecco the Dolphin.

You can also play most of these games online with people on your Switch friends list, giving you a brand new way to experience the classics.

Backup save data

Switch Online automatically uploads all of your save data to Nintendo’s servers. This means that even if your console is lost or damaged, you won’t lose your progress. It also lets you move between Switch consoles easily, without worrying about which device you’ve played on more.

Just remember that if you unsubscribe from the Nintendo Switch Online service, you’ll need to resubscribe within 180 days or your cloud saves will be erased.

Expansion Pack members get free DLC for popular games

Users who’ve signed up for the Nintendo Switch Online + Expansion Pack plan also have access to downloadable content for certain games.

As of this writing, Expansion Pack users who play Animal Crossing: New Horizons will receive the Happy Home Paradise DLC for free. This DLC costs $24.99 by itself.

The poster for Animal Crossing: Happy Home Paradise.
Animal Crossing: New Horizons offers a DLC package to Expansion Pack members.

There’s a good chance that more games will distribute DLC this way in the future.

Use the Nintendo Switch Online app 

Nintendo Switch Online also includes the Nintendo Switch Online app for iPhone and Android, which lets you check your in-game stats and voice chat with other app users.

Certain games, like Animal Crossing: New Horizons, gain new features when connected to the Nintendo Switch Online app too.

Steven John contributed to a previous version of this article.

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How to log in to PlayStation Network on your PS4 or PS5 and troubleshoot sign-in issues

PlayStation 4 wtih controller
Signing in to your PlayStation Network account is crucial the PlayStation gaming experience.

  • You can sign in and out of your PSN account on your PS4 or PS5 using your email address and password.
  • You can choose to set up two-step verification to add an extra layer of security to your PSN account.
  • If you aren’t able to access your physical console, you can sign out of PlayStation Network on all of your devices at once via the website.
  • Visit Insider’s Tech Reference library for more stories.

To get the most out of your PlayStation console, whether you have a PS4 or PS5, you’ll need to sign in to your PlayStation Network (PSN) account. Through the account, you can stream music and movies, join multiplayer games, and buy and download games via the PlayStation store.

Here’s how to sign in and out of PlayStation Network on the PS4 and PS5, as well as how to set up two-step verification, and troubleshoot if you’re having sign-in issues.

How to sign in to PlayStation Network on your PlayStation

The steps for signing in to PlayStation Network vary slightly depending on which console you have.

On a PS4 console:

1. Navigate to Settings. Select Account Management, then Sign In.

2. Enter your email address and password, then select Confirm.

On a PS5 console:

1. Navigate to Settings. Select Users and Accounts, then Account, then Sign in.

2. Enter your email address and password.

How to set up two-step verification on your PSN account

It’s smart to add an extra layer of security on your PSN account by setting up two-step verification. With two-step verification, you’ll be asked to enter a verification code sent to your phone in addition to providing the correct email address and password.

On a PS4 console:

1. Navigate to Settings. Select Account Management, Account Information, Security, then 2-Step Verification.

Screenshot of 2-step verification screen
Two-step verification is considered “inactive” when it’s not in use and “active” when it’s enabled.

2. Select Activate.

3. Choose how you want to receive the verification code (Authenticator App or Text Message).

4. Enter the verification code sent from PlayStation. Record your Backup Codes and save them somewhere you’ll be able to easily access them.

On a PS5 console:

1. Navigate to Settings. Select Users and Accounts, Security, then 2-Step Verification.

2. Select Activate.

3. Choose how you want to receive the verification code (Authenticator App or Text Message).

4. Enter the verification code sent from PlayStation. Record your Backup Codes and save them somewhere you’ll be able to easily access them.

How to sign out of PlayStation Network

Like signing in to PlayStation Network, the steps for signing out vary slightly depending on which console you have.

On a PS4 console:

1. Navigate to Settings.

2. Select Account Management, then Sign Out.

On a PS5 console:

1. Navigate to Settings.

2. Select Users and Accounts, Other, then Sign Out.

Troubleshooting PSN login issues

If you’re experiencing issues signing in to your PlayStation Network account, try the following troubleshooting tips:

  • Reset your password. If you’ve forgotten your password, go to the Account Management sign-in page online. Click Trouble Signing in?, then Reset your password. Enter the email address associated with your account to receive an email link that allows you to create a new password.
  • Make sure you’re using the right email address. If you’ve forgotten your sign-in ID (email address), check your email inboxes for emails from PlayStation to figure out which one you used. Make sure to check junk and spam folders as well. If you’re unable to access the email address associated with your account, contact PlayStation Support.
  • Verify your email address. If you’re certain you have the right email address and password but still can’t sign in, ensure you’ve verified your email address by checking your inbox for an email with “PlayStation verify” in the subject line. Click the link in the email.
  • Contact support. Chatting with the PlayStation Online Assistant Bot may help you identify and solve the issue
  • Other troubleshooting tips include ensuring your system software is up to date, turning your console and router off and back on, and trying to sign in to Account Management online.

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3 ways to download games on your PS4

Two people playing PlayStation console
There are a few different ways you can download PS4 games.

  • You can search for, buy, and download PS4 games directly from the PlayStation Store.
  • In the PS4 Games Library, you can download games you’ve already purchased.
  • You can also download PS4 games from a web browser or the PS app.
  • Visit Insider’s Tech Reference library for more stories.

PS4 games are available as game discs as well as digital downloads. Unlike a game disc, which you simply insert into the console, digital PS4 games must be downloaded before you can play them.

There are several ways to download games onto your PS4, both directly on the console and remotely. Here’s how to download PS4 games in a few different ways.

How to download PS4 games

You can download PS4 games from the PlayStation Store, the PS4 Games Library, a web browser, or the PlayStation app.

From the PlayStation Store:

If you haven’t already purchased the game you want to play, you’ll need to purchase and download it through the PlayStation Store.

1. From your PS4’s Home screen, navigate to the PlayStation Store app and press the X button to open it.

2. Select the game you want to download and press X. This will pull up a screen with information about the game itself, including its price (if applicable).

3. If you haven’t purchased the game, select Add to cart and press X. If you’ve already purchased the game, or the game is free, Download will appear instead of Add to cart – in this case, select Download and press X.

Image 1
You don’t have to pay for every game. Some are free to download.

4. After you’ve added the game(s) you want to your cart, select Proceed to checkout and press X. You may need to enter your payment information if it’s not already saved.

5. After you’ve entered your payment information, select Confirm Purchase and press X.

6. Finally, on the next screen, select Download and press X.

From the PS4 Games Library:

If you’ve already purchased a game, but don’t have it installed, the game will appear in your PS4 Library. You’ll need to download the game from your Library before it can be played.

1. From your PS4’s Home screen, navigate to the Library app and press the X button to open it.

2. In the left sidebar, scroll down to Purchased and press X.

Screenshot of purchased option on PS4 screen
Select “Purchased.”

3. Navigate through the list of games until you’ve found the one you want to download. Press X.

4. Select Download and press X. Your game should begin downloading automatically.

From a web browser or the PS app:

To download games remotely, you’ll first need to enable automatic downloads on your PS4.

1. Navigate to Settings, then select Power Saving Settings, then Set Features Available in Rest Mode.

2. Select Stay Connected to the Internet and Enable Turning On PS4 from Network to turn on these features.

3. Next, go back to Settings. Select System, then Automatic Downloads.

4. Check the boxes next to System Software Update Files and Application Update Files.

Download games remotely by following these steps:

1. If you’re using a web browser, sign in to PlayStation.com. Select My PlayStation, then Game Library.If you’re using the PlayStation app, tap Game Library, then Purchased.

2. Select the game you want to download, then click or tap Download.

3. Choose your linked PS4 console as the destination for the download.

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How to factory reset a PS4 console to wipe your data and restore it to its default settings

playstation 4 ps4

  • You can factory reset a PS4 from your console’s dashboard or via safe mode.
  • Before performing a factory reset, make sure to back up your PS4 data.
  • You’ll also need to deactivate your PlayStation Network account before resetting.
  • Visit Insider’s Tech Reference library for more stories.

If you’re selling, trading, or even giving away your PlayStation 4, you should perform a factory reset to erase (and therefore protect) all your personal information. If you’re having issues with your console (like crashing, glitching, freezing, or save errors), a factory reset may help to resolve them.

Since a factory reset will erase all your personal information from your PS4 and restore it to factory settings, it’s important to back up your PS4 data beforehand.

Here’s how to deactivate your PS4 as your primary unit – an essential step before resetting – and how to factory reset a PS4.

How to deactivate PlayStation Network account

1. Open Settings on your PS4. Select the PlayStation Network/Account Management tab.

2. Select the Activate as Your Primary PS4 tab, then Deactivate.

3. Select Yes to confirm your choice.

4. When the deactivation process is complete, select OK.

How to factory reset your PS4

Before performing a factory reset using one of the below methods, make sure you’ve backed up your data.

From your console’s dashboard:

1. Log in to your account. Go to Settings.

2. Select Initialization, then select Initialize PS4.

ps4 factory reset
Choose the “Initialize PS4” option, then “Full” on the next page to perform a full factory reset.

3. Select Full, then Initialize.

4. Select Yes to confirm your choice.

From Safe Mode:

If you’re unable to factory reset your PS4 using the method outlined above, try this method via safe mode.

1. Press and hold the power button until you hear two beeps.

2. Select Initialize PS4 to wipe all user data and restore your console to factory settings.

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How to change your PlayStation Network name on PS4, PS5, or the PSN website

  • You can change your PlayStation Network name from your console or from the PSN website.
  • You can change your PSN name once for free, but Sony charges a small fee for subsequent changes.
  • Not all games are fully compatible with new usernames, there’s the risk of some data loss with certain PS4 games.
  • Visit Insider’s Tech Reference library for more stories.

If you’re unhappy with the username you created for your PSN account, you’re not alone – Sony heard pleas from users and has made it possible to change your username.

While it was once permanent, your PSN name can now be changed as often as you like. Here’s how to do it.

What to know before changing your PlayStation Network name

If you’ve been frustrated that you chose your PSN username without enough thought, you might be thankful that it’s possible to change your PSN username. There are some caveats, though.

First and foremost, Sony allows you to change your username as many times as you like, though only the first change is free. There’s a $10 charge for subsequent name changes, but PlayStation Plus subscribers get name changes for half-off – $5.

You might also encounter some compatibility issues after making a name change. PS3, PS Vita, and PS/TV games don’t support changed usernames at all, and some PS4 games might not be fully compatible with changed usernames, which can result in lost saved game data. Sony has identified over 300 PS4 games with no known issues, but there are about 50 games with known issues – including popular titles like Grand Theft Auto V, Assassin’s Creed IV Black Flag, Bloodborne, Uncharted 4,The Last of Us Remastered, and others.

You might also wonder about your ID’s discoverability after making a username change. While not a perfect solution, you have the option to display your previous username in your profile for 30 days.

How to change your PlayStation Network name

You can change your username wherever it’s most convenient to do so – from the PSN website or on your PS4 or PS5 console.

On a web browser:

1. In a web browser, go to Sony’s PSN sign-in page and log in with your current PSN account information.

2. Select PSN Profile.

3. To the right of your Online ID, click Edit.

4. Enter a new username and follow the instructions to complete the change. You’ll need to click I accept to acknowledge the risks involved in changing your PSN name.

On a PS4 console:

1. On your PS4, select Settings.

Screenshot of Settings button on PS4
Start the process of changing your PSN name by opening Settings on your console.

2. Select Account Management, then Account Information.

3. Choose Profile.

4. Finally, click Online ID.

Screenshot of Settings in PS4
You can change your PSN name by choosing Online ID in Settings.

5. Enter a new username and follow the instructions to complete the change. You’ll need to click I accept to acknowledge the risks involved in changing your PSN name.

On a PS5 console:

1. On your PS5, select Settings.

Screenshot of PS5 screen homepage
Go to “Settings.”

2. Select Users and Accounts, then Account.

Screenshot of PS5 Settings page
Go to “Users and Accounts,” then choose “Account” on the next screen.

3. Choose Profile.

4. Finally, click Online ID.

5. Enter a new username and follow the instructions to complete the change. You’ll need to click I accept to acknowledge the risks involved in changing your PSN name.

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