Bizarre Starbucks cash-register glitch led to an uncontrollable stream of receipts being printed with the word ‘butter’

@themondanadiaries/TikTok
A TikTok user and apparent Starbucks workers posted the clip showing the malfunction.

  • A cashier who appeared to work for Starbucks posted a clip of an unusual cash-register glitch.
  • The video shows a continuous stream of receipts flowing from the machine.
  • It racked up more than five million views as TikTokers sympathized with the cashiers’ predicament.
  • See more stories on Insider’s business page.

A TikTok video that apparently showed a bizarre cash-register glitch at Starbucks has garnered more than 5 million views.

Initially posted on July 12 by TikTok user and apparent Starbucks employee @themondanadiaries, the video has now gone viral. It shows a malfunctioning register after a customer ordered a bagel with butter.

But a glitch in the system caused a seemingly endless stream of receipts printed with the word “butter” to flow out of the register.

In the video, @themondanadiaries and her colleagues watch in disbelief. Another video shows one of the workers turning off the machine – but the glitch just shifted to another register.

Text on the video says: “He broke it. It won’t stop printing this.” The user added in a caption that the event left her colleague “panicking.”

TikTokers mostly found the video comical, as In The Know via Yahoo News reported. Others said they could empathize with the Starbucks employees’ stress.

One joked: “I think the bagel is supposed to have butter but idk I’m not sure.” Another said they would have had a breakdown.

Starbucks did not immediately respond to Insider’s request for comment.

Earlier this month, Starbucks workers told Insider they’re flooded with orders for TikTok-inspired “secret-menu” drinks.

One barista in Tennessee said he makes “at least 15” TikTok iced white mochas each day. But staff told Insider’s Grace Dean they were feeling the strain of making so-called “TikTok” drinks, which are inspired by viral trends. One worker said customers get “very mad” if their drinks are not made perfectly – making staff feel like they are “coffee-making robots.”

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