Dave Portnoy-backed Buzz ETF adds GameStop, Palantir, and Chewy in monthly rebalancing

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The Van Eck Vectors Social Sentiment ETF (BUZZ) added 21 stocks to its holdings and dropped 21 others in its monthly rebalancing on Thursday.

Big-name additions included GameStop, Palantir, Ryan Cohen’s Chewy, Rocket Companies, Nike, Visa, and Starbucks.

Top stocks dropped from the ETF included Nikola, Fastly, Etsy, Dropbox, and Twilio.

The BUZZ ETF, famously backed by Barstool Sports’ Dave Portnoy, tracks the performance of 75 large-cap US stocks that exhibit the most positive investor sentiment on online sources like social media, news articles, and blog posts.

The ETF’s top holdings, representing more than 15% of total net assets, include big tech giants like Apple, Amazon, Square, Nvidia, and Tesla.

“The April rebalance is one of the more active in recent months,” said Jamie Wise, the founder of Buzz Indexes. “The sentiment shifts are notable and diverse, reflective of the heightened level of investor discussion across social platforms.”

GameStop recently met eligibility requirements for the ETF by hitting a $5 billion market cap.

Read more: BTIG identifies 14 beaten-down stocks poised to dominate the market this earnings season and extend their track record of crushing expectations

Van Eck has made it clear in interviews that its ETF is not just a place for “meme stocks,” but this month’s rebalancing showed that multiple top Reddit trader favorites made the cut.

GameStop, Rocket Companies, Palantir, and Chewy have all been popular on Reddit’s Wall Street Bets platform at one time or another.

The Buzz ETF, launched on March 2, now boasts over $400 million in total net assets. However, performance has lagged behind the S&P 500: Total returns are negative 3.4% over the lifetime of the exchange-traded fund.

The social-sentiment ETF has had plenty of competition since going public. It’s one of about 100 ETFs that have made public debuts in 2021, according to data compiled by Bloomberg – the most public debuts by ETFs in over a decade.

Here’s the full list of the ETF’s April additions and departures:

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How to contact Etsy customer service as a buyer or a seller via phone, email, or chat

Woman making a call
Etsy buyers and sellers can contact customer service over the phone, through email, or via chat.

  • You can contact Etsy customer service over the phone or internet, but you need to have an Etsy account.
  • You can call an Etsy customer service phone number (1-844-935-3879 in North America) to get help with more advanced buying or selling issues.
  • The simplest way to contact Etsy is using their online Help Center, which lets you chat or send an email.
  • Visit Insider’s Tech Reference library for more stories.

Whether you’re a seller or a buyer, there are several ways to contact Etsy customer service if you have an issue. Etsy’s customer support service can help sellers resolve shop issues, help buyers with orders they’ve placed, and more.

Calling, emailing, or starting an online chat are all options if you want to contact Etsy Support. Plus, the process is virtually the same whether you’re a buyer or a seller. 

How to delete an Etsy seller account and close your shop, even if you have outstanding orders to completeHow to close or permanently delete your Etsy account and remove your data from the independent seller platformHow to open a case on Etsy to get a refund, replacement, or have an item re-shippedHow to sell on Etsy, the online marketplace for handmade and vintage items

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How to put your Etsy shop in Vacation Mode and pause new orders while you’re traveling or fulfilling old orders

Crafter on tablet
You can put a pause on your Etsy shop using vacation mode.

  • You can turn on Etsy’s Vacation Mode through your account’s “Shop Manager” menu.
  • Vacation Mode stops new orders from coming in, letting you manage your current orders without closing your account.
  • Etsy’s Vacation Mode can be a useful option if you’re sick, traveling, or need to catch up on existing orders.
  • Visit Insider’s Tech Reference library for more stories.

Life happens, and sometimes we need a break from it all. For Etsy shop owners, there’s an option called Vacation Mode that allows you to step away from your shop for some time. 

As the name suggests, Vacation Mode allows Etsy sellers to take a break from managing their Etsy shop. While it’s on, you won’t receive any new orders, but you’ll still able to manage and fulfill existing orders. You’re also still able to issue refunds to customers, cancel orders, and print Etsy shipping labels.

You’ll also be able to set up an auto-reply to anyone who messages you, and put an announcement on your shop page letting people know that you’re away. Here, Etsy shoppers can sign up to be notified via email when your shop returns.

Here’s how to set up Vacation Mode.

You can turn off Vacation Mode later by returning to this menu and clicking “Off.”

What is Etsy? Everything you need to know before buying or selling on the handmade and vintage e-commerce platform for independent creatorsHow to sell on Etsy, the online marketplace for handmade and vintage itemsHow to delete an Etsy seller account and close your shop, even if you have outstanding orders to completeHow to open a case on Etsy to get a refund, replacement, or have an item re-shipped

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How to claim an Etsy order purchased as a guest so you can open a case or leave a review

Woman and man look at laptop
Etsy lets you purchase items as a guest, but you won’t have full access if something goes wrong with your order.

  • To claim an Etsy order purchased as a guest, locate your email receipt and click on the order number, then make an account.
  • Claiming an Etsy order must be done through a web browser and can’t be done using the mobile app.
  • Making an Etsy account will also let you open a case or leave a review on the item you purchased.
  • Visit Insider’s Tech Reference library for more stories.

For most items on Etsy, you can check out as a guest without creating an account. 

However, if you have an issue with your order and need to open a case on Etsy to get a refund, replacement, or have an item re-shipped, you’ll need to create an account and claim your order to do so. 

Claiming an order links it to your Etsy account. Creating an account and claiming your order will also allow you to review the item you purchased. 

Luckily, doing this is easy. You can’t use the app, however – you’ll need to go to the website on your desktop computer or mobile phone browser.

How to find your order confirmation receipt for your Etsy guest purchase

If you’re unable to locate the email with your receipt, check your spam or junk mail folder for an email from transaction@etsy.com. Use your email search function to find emails from that address. If this doesn’t work, contact Etsy Support.

If nothing happens when you click the email’s confirmation number, double-check to make sure you’re viewing your order receipt. Other notification emails, like shipping updates and new message notifications from the seller, don’t include links for claiming your order.

If you see an error page, sign out of Etsy and sign into your account associated with the email you used during guest checkout. If you’re trying to claim the order on a mobile browser, make sure you’ve signed out of the app first.

How to open a case on Etsy to get a refund, replacement, or have an item re-shippedHow to leave a review on Etsy to give a seller feedback on your purchase and help other usersHow to cancel an order on Etsy, the online marketplace for handmade and vintage itemsHow to close or permanently delete your Etsy account and remove your data from the independent seller platform

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Etsy rises after Elon Musk tweets about how he ‘kinda loves’ the online marketplace for independent creators

Etsy
  • Etsy rose by around 3.5% on Tuesday after Elon Musk, the world’s wealthiest person, touted the company on Twitter.
  • The Tesla founder said he “kinda loves” Etsy, prompting a sharp rally in pre-market trade.
  • Etsy is an online marketplace where independent creators can sell handmade goods. 
  • Sign up here for our daily newsletter, 10 Things Before the Opening Bell.

Etsy shares rose on Tuesday after billionaire Elon Musk tweeted about how he loves the online marketplace.

“I kinda love Etsy,” Musk said in a tweet early Tuesday, adding that he bought a hand-knit woolen ‘Marvin the Martian’ helmet for his dog. 

Although the Tesla founder didn’t comment on Etsy’s financial prospects, its stock surged within minutes of Musk publishing his tweet.

Etsy shares were trading around $213.38 per share, up around 2.2% on the day.

Insider’s Meira Gebel reported the 15-year-old online marketplace competes with brands like Shopify, Big Cartel, and Amazon Handmade, but has grabbed its own niche in the market thanks to a seller pool that is made up of over 80% women. As of 2020, Etsy had more than 3.8 million sellers on its platform, up 51% year-over-year from 2.4 million, according to data from Marketplace Pulse.

According to its latest earnings report, the company generated revenue of about $451 million, up from $428.7 million in the previous quarter.

Read More: This actively-managed SPAC ETF amassed $60 million assets within a month of launching. Its founder breaks down how to pick blank-check firms – and shares 3 to watch in 2021

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How to sell on Etsy, the online marketplace for handmade and vintage items

creative professional selling clothes online recording video smartphone
After setting up your Etsy shop, you can begin selling vintage or homemade style items.

  • You can sell certain items on Etsy easily, though there are fees for each listing you add to the store as well as transaction and payment fees.  
  • Etsy is a popular online marketplace for handcrafted and vintage products.
  • Here’s what you need to know to get started creating your own Etsy shop. 
  • Visit Business Insider’s Tech Reference library for more stories.

Etsy is one of the largest and most successful online marketplaces, but it’s not a general-purpose marketplace; the site specializes in creative goods such as handcrafted and vintage items. 

If you have a product that feels appropriate for the Etsy community, it’s easy to set up your own storefront and start selling on Etsy. 

How to sell on Etsy

Getting started is simple – Etsy makes it easy to configure a storefront and list your first product. 

1. Open Etsy’s website in a browser and scroll to the bottom of the page. In the footer, click “Sell on Etsy” in the Sell column. 

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You can start the process of creating your own Etsy shop using the “Sell on Etsy” link in the website’s footer.

2. Click “Open your Etsy shop.”

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Click “Open your Etsy shop” and then create an account or log in.

3. In the pop-up window, sign in (if you are already an Etsy user) or create a new account. If Etsy recognizes your email address, you’ll be prompted to enter your password. If not, you can create a new account. 

4. Create the settings for your shop. You’ll start on the Shop preferences page, where you specify details like the shop language, country, and currency. In the lower-right corner, click “Save and continue.” 

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Set up your shop preferences, followed by naming your shop, adding listings, and so on.

5. Continue following the workflow to name your shop, add one or more listings, and set up payment and billing. 

6. When you add a listing, be sure to include photos of the product and a short video if possible. If you’re not sure how well a product will sell, you might want to choose a manual renewal in the Renewal options section to avoid having recurring renewal charges for an item that generates no revenue. Otherwise, the form should be fairly straightforward to complete, particularly if you have ever created a product listing on another marketplace such as eBay – you’ll need to specify the price and shipping details, for example, so the buyer can be properly charged for the shipping fee. You can preview your listing and then click “Save and continue” when you’re done. 

7. Complete the initial setup by selecting your payment method on the “How you’ll get paid” page and billing information in “Set up billing.” After you complete this page, click “Open your shop” and your Etsy store is live. 

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After entering your payment information, open your shop.

8. At the top of the page, click “Shop Manager” to see a dashboard for your store, add new listings, manage sales and shipping, and more. You can also go here to fine-tune your shop’s appearance, add a description and graphic, and track your store’s performance. 

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The Shop Manager is your base of operations for checking your sales progress, adjusting listings, changing your shop’s appearance, and more.

Understanding Etsy’s costs

There are three main kinds of fees you need to pay when setting up and maintaining an Etsy shop:

  • Listing fee is $0.20: A listing represents the overall product you are selling, even if the item has variations such as sizes or color schemes. So even if you sell a garment that comes in four colors, you only need to create a single listing for it at a cost of $0.20. The listing needs to be renewed for an additional $0.20 whenever an item within that listing sells or once every four months, whichever comes first. 
  • Transaction fee is 5%: When you sell an item, Etsy collects 5% of the sale as a transaction fee.
  • Etsy Payments fee is 3% plus a $0.25 payment processing fee. If a buyer uses Etsy’s payment system to check out of your store, you’re charged $0.25 plus 3% of the sale price. This is similar to the credit card processing fee you would need to pay if you had your own credit card processing account.

Related coverage from Tech Reference:

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How to cancel an order on Etsy, the online marketplace for handmade and vintage items

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Etsy is an online marketplace that offers handmade and vintage goods from independent sellers.

  • To cancel an order on Etsy, you must contact the seller or shop you purchased the item from directly.
  • Make sure to check the shop’s policies regarding returns, exchanges, or cancellations before placing an order.
  • Cancellation requests are at the discretion of the seller and not guaranteed.
  • Visit Business Insider’s Tech Reference library for more stories.

Etsy is a popular e-commerce website where customers can find handmade gifts, craft supplies, and vintage items from independent sellers. Items are often customizable and made to order, lending a personal touch to any gift, and purchases benefit small businesses. 

Before making a purchase, it’s important to note the seller’s policies – particularly when it comes to returns and exchanges. Some shops don’t accept returns, exchanges, or cancellations, while others do. When it comes to canceling an order, you need to contact the seller directly.

How to cancel an order on Etsy with an account

Etsy notes that accepting a cancellation request is at the discretion of the individual seller. Following the steps below starts the cancellation process, but it’s up to the seller to actually cancel your order.

1. Go to etsy.com. Click “Sign in” at the top-right corner. Sign in.

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Click “Sign in” at the top-right corner.

2. At the top-right corner, click your account icon (icon with “You” underneath).

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Click on your account icon.

3. Select “Purchases and reviews” from the dropdown menu.

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Click on “Purchases and reviews.”

4. Scroll down to find the order you wish to cancel, then click “Contact The Shop.”

5. Write a message to the seller indicating that you would like to cancel your order, then click “Send.”

How to cancel an order on Etsy without an account

1. Open the email you received confirming your order from Etsy. It will come from the email address transactions@etsy.com.

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Open the original confirmation email from your order to reply to it.

2. Reply to the email with a message to the seller indicating that you’d like to cancel your order.

Related coverage from Tech Reference:

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What is Etsy? Everything you need to know before buying or selling on the handmade and vintage e-commerce platform for independent creators

beads on pink minimalist background
Etsy offers independent business owners interested in crafting and vintage collections an online marketplace.

  • Etsy is an online marketplace where independent crafters, artists, and collectors can sell vintage, handmade, or custom-made jewelry, clothing, home décor, art, toys, and more. 
  • Etsy offers a wide variety of shipping options and accepts various payment methods, including credit and debit cards, Etsy gift cards, Apple or Google Pay. 
  • Etsy competes with brands like Shopify, Big Cartel, and Amazon Handmade, but has carved out a corner of the market thanks to a seller pool that’s over 80% women
  • Visit Business Insider’s Tech Reference library for more stories.

Etsy was founded in 2005 to connect small, indie artists, creators, and collectors with customers looking for gifts, collectibles, and goods with a more personalized touch. 

Just two years after the site launched, it already had nearly half a million users and $26 million in sales, VentureBeat reported. By 2018, the e-commerce company had racked up some 2 million sellers and 50 million products, according to Yahoo

It achieved this rapid and continued success not through warehouses but its web of independent sellers. It’s a community of online shop owners that for years has been composed of mostly women – 87% of Etsy sellers identified as women in 2019, the platform self-reported.  

Here’s everything you need to know before buying and selling on the Etsy platform. 

What is Etsy?  

Etsy is an online marketplace where independent artists and crafters can sell their goods. Etsy is primarily associated with handmade toys, collectibles, art, home goods, vintage furniture, jewelry, clothing, and holiday items, in addition to crafts and craft supplies. 

Unlike Amazon and Walmart, everything on the site is made, collected, curated, and sold by its sellers. These independent business owners not only produce their goods but manage their orders and inventory, too. Etsy acts as the middle-man, giving smaller, independent creators a platform to find and attract customers. 

What you need to know about buying on Etsy

Esty seller viewing inventory on computer
Sellers optimize their online shops to help buyers find what they need quickly.

The retail platform sorts its offerings by categories to help customers narrow down their search queries, in addition to offering recommendations for items and sellers based on their browsing history. If you are looking for a specific item, you can use the search bar at the top of the page to find it. But if you prefer to browse based on keywords or item type, Etsy links to various buying categories directly below the search feature. 

Anyone can purchase items on the site, whether you have an Etsy account or want to checkout as a guest. The purchasing process is much like other online retailers, allowing you to add items to a digital car before checking out. The e-commerce retailer accepts credit cards, debit cards, Etsy gift cards and credit, Apple Pay, Google Pay, and some bank transfer services and PayPal where the option is available. As a global retailer, some buyers can even pay through country-specific installment methods. 

Because all Etsy shop owners manage their inventory, they’re also responsible for their shipping. Most sellers on Etsy ship globally and allow you to choose from various shipping methods, with some even offering a free option. Because each seller chooses their shipping method, ordering from multiple sellers means you’ll likely receive packages from different carriers at different times, even if you ordered them all at once. Luckily, if a shipping issue occurs, Etsy offers a tool to check your order number and shipping confirmation alongside a chat app that will put you in direct contact with your seller to resolve the issue. 

What you need to know about selling on Etsy

Woman models vintage clothing from Etsy store
Etsy features both custom and handmade clothing, as well as vintage pieces.

Those interested in opening up a shop on Etsy will be joining a network of millions of independent sellers. There are guidelines for selling any item on the site. But if you’re specifically interested in selling “vintage” pieces, Etsy has a verification process that begins with you confirming whether the piece is at least 20 years old.  

Regardless of what you’re selling, there is no fee to set up your account, but there are fees for when you list, sell and ship your products. To set up a shop, you need to list the following information: 

  • Your location
  • Shop name
  • How you want to get paid by buyers
  • Your bank information to pay Etsy fees

Once you’ve got all this information collected, you can create your first listing. It costs $0.20 to list an item for sale on Etsy. Each item you list has a four-month shelf life before it is sold or deleted. Etsy takes 5% of the sale price of the item and 3% if you accept Etsy Payments, which includes a $0.25 processing fee. And suppose you want to advertise or promote your products on the Etsy homepage. In that case, it will also cost you a specific percentage of your sales or an upfront cost, depending on the duration of the advertising. 

As you build out your shop, it’s digital appearance and prices will be essential factors to consider in building a signature brand customers will trust and return to. Many successful creators try to pick out unique usernames, themes, include high-quality images, and practice search engine optimization (SEO) techniques to find potential customers. 

Related coverage from Tech Reference:

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