How to update or fix your drivers in Windows 10

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You should update your drivers regularly.

  • To update drivers in Windows 10, open the Device Manager and right-click the device you need to update.
  • The most important drivers on your computer will likely be updated automatically along with other Windows updates.
  • Drivers are essential software that keep the various devices and components in your computer working properly.
  • Visit Insider’s Tech Reference library for more stories.

Drivers are software that various devices on your Windows computer, such as the sound and graphics cards, rely on to work properly. Without these drivers, most of your computer would break down.

And like other pieces of software, they occasionally need to be updated. However, it’s not always easy to figure out how to update them.

Many drivers on your computer are updated automatically whenever Windows updates. But if you need to manually install or update a driver, you can do that using the Device Manager.

How to update a driver in Windows 10

1. Right-click the Windows icon in the bottom-left corner of the screen and select Device Manager from the list that appears.

2. Use the menu to locate the device you want to update. To update an audio device, for example, click the > arrow beside Audio inputs and outputs and locate the device in that list.

3. Right-click the device you need to update and in the pop-up, choose Update driver.

How to update drivers in Windows 10 1
You can update drivers using the Windows Device Manager.

4. You’ll be asked whether you want Windows to search the internet and your computer for a new driver to install automatically, or if you have a file on your computer that you specifically want to pick and use. In nearly all cases, you’ll want to select the automatic option.

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You’ll almost always want to pick the “Automatic” option.

5. Windows will try to find an updated driver and install it. If it can’t find any, it’ll tell you that your driver is up-to-date.

If Windows tells you that you have a fully updated driver, but you’re sure you don’t, find out who the manufacturer of that specific computer part is – you can usually just Google its name – and look at their website. They might have drivers you can download and install manually. This is common for graphics cards made by Nvidia and AMD.

How to reinstall a driver in Windows 10

If a device is behaving erratically, you might need to remove and reinstall the driver. The process is similar to updating the driver.

1. Open the Device Manager again by right-clicking the Windows icon and selecting Device Manager.

2. Use the menu to locate the device you want to reinstall. To update an audio device, for example, click the > arrow beside Audio inputs and outputs and locate the device in that list.

3. Right-click the device you need to reinstall and in the menu, choose Uninstall device. Don’t worry, your computer will be fine.

How to update drivers in Windows 10 2
To reinstall a driver, first uninstall the existing driver and then restart your computer.

4. Restart your PC. When the computer restarts, Windows will find the device and reinstall the latest driver.

What to do if your drivers aren’t updating automatically

If Windows isn’t automatically updating a driver that you believe it should, Windows updates might be temporarily paused. You can check this and unpause it if needed.

1. In the Start button search box, type Windows update and click Windows Update settings when it appears in the search results.

2. Click Advanced options.

3. In the Pause updates section, check the date under Pause until.

How to update drivers in Windows 10 3
If Windows updates are paused, device drivers won’t install automatically.

4. If you see a date in the future, click the drop-down menu and choose the soonest date (which should be tomorrow) to unpause updates.

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Lyft and Uber driver who works in Chicago sues CDC over its mask mandate, saying it infringes on his constitutional freedoms

Passersby with and without masks walk under the red-and-yellow marquee of The Chicago Theatre on a sunny day
The Chicago Theatre. A driver in the city says he often has to refuse unmasked passengers.

  • The CDC last week was sued by a Chicago rideshare driver over its mask mandate.
  • Justin Mahwikizi, the driver, said the mandate limits his freedoms of speech and religion.
  • “It’s against my Christian beliefs to refuse service to someone in need,” he told Insider.
  • See more stories on Insider’s business page.

A man who works as a driver for rideshare apps like Lyft and Uber in Chicago last week filed a lawsuit against the CDC over its federal mask mandate, saying it was unconstitutional.

Justin Mahwikizi said in his complaint that the mask mandate limited both his freedom of religion and freedom of speech. He said that’s because he’s had to refuse service to unmasked passengers.

“It’s against my Christian beliefs to refuse service to someone in need, referring to the Good Samaritan parable of Jesus Christ and the Bible,” he told Insider in a phone interview on Saturday. “And so I’m arguing that the CDC is infringing on my religious practice rights that’s forcing me to deny service to someone in need.”

The lawsuit came amid a broader discussion about whether the CDC should update its stance on mask-wearing for fully vaccinated travellers. The CDC’s guidance from January 29 ordered all travellers to cover their faces when on public transit, including planes, buses, and rideshares.

The blue-and-white CDC sign in front of the agency's Atlanta headquarters at sunset
CDC headquarters.

Sen. Ted Cruz late last month led a group of senators in announcing a bill that sought an end to federal mask mandates for those who’ve had their shots.

Others have called for travellers to continue wearings masks. Transportation secretary Pete Buttigeig in late May said wearing a mask was a “matter of safety, but it’s also a matter of respect.”

Mahwikizi in his lawsuit sought a preliminary injunction and temporary restraining order to stop the CDC and the Dept. of Health & Human Services from enforcing mask mandates.

“The [mandate] is arbitrary, irrational, and capricious because the Federal Defendants failed to reasonably explain why other measures are insufficient to tackle the rapidly declining COVID-19 infection and death rates,” he wrote.

Insider has reached out to the CDC for comment.

Mahwikizi, who’s representing himself, said he mostly works in the Chicago area, but sometimes takes passengers into Indiana or Wisconsin. He said he’s found himself in a few situations where he had to leave potential customers behind because they didn’t have their faces covered.

“The acceptance of service is a form of free speech,” he wrote in his complaint, filed Monday in US District Court in the Northern District of Illinois.

He started drafting his complaint a few months ago. When Lucas Wall last month sued seven airlines, Mahwikizi followed the news coverage.

He said he reached out to Wall for some advice on handling federal rules and procedures, since Wall was also representing himself.

Read the original article on Business Insider

I tried the new ride-hailing app in NYC designed to take driver power back from Uber and Lyft, and although it’s still working out some kinks, I was happy to help drivers get more money

The Drivers Cooperative app that reads "Thank you for supporting driver-owned rideshare for New York City"
The Drivers Cooperative

  • I tried the new driver-owned ride-hailing app available in New York City.
  • Unlike ride-share companies like Uber and Lyft, The Drivers Cooperative is owned and controlled by drivers.
  • Though I initially had trouble finding a driver, I was glad my money was helping drivers earn more.
  • See more stories on Insider’s business page.
I tried The Drivers Cooperative, a new ride-share app available in New York City. Unlike Uber, Lyft, and other ride-hailing companies, drivers own and have control over The Drivers Cooperative.

Screenshot of the website for the new driver-owned ride-share app, The Drivers Cooperate, prompting users to either "drive with us" or "ride with us"
The Drivers Cooperative

The Drivers Cooperative launched in opposition to high commissions Uber and Lyft take from drivers, according to the app’s website. The company hopes to provide drivers with higher wages in the short-term and a “just, green transition of the industry” in the long-term.

Uber and Lyft drivers hold up sign that that reads "The Uber and Lyft Initiative Hurts Drivers" encouraging people to vote no on California Proposal 22
Rideshare drivers demonstrate against rideshare companies Uber and Lyft during a car caravan protest on August 6, 2020 in Los Angeles. – The drivers, organized by the Mobile Workers Alliance and Rideshare Drivers United unions, say Uber and Lyft’s are pushing a “deceptive” November ballot initiative, which, if passed, they claim would “rewrite labor law” and turn app-based drivers into independent contractors, exempting companies such as Lyft and Uber from standard wage and hour restrictions.

Source: The Drivers Cooperative

To sign up, I downloaded the app and plugged in personal information like my name and phone number. The process to sign up was easy and I was ready to start ordering cars within a few minutes.

The Drivers Cooperative sign up display
The Drivers Cooperative

I first tried to find a driver to pick me up in Queens.

The Drivers Cooperative app finding a driver in Queens, NYC.
The Drivers Cooperative

Before I ordered the car, The Drivers Cooperative had a breakdown of the fees and where exactly my money went. I noticed the price was slightly more expensive than what I’d pay for a similar trip on Uber and Lyft, but still pretty comparable.

The Drivers Cooperative fare details breaks down the price of a ride based on the base fare, tip, and black car fund.
The Drivers Cooperative

Unfortunately there weren’t enough cars in the area, so it took about 10 minutes to find a driver. And when the app had selected a driver, the car ended up going the wrong way and I had to cancel.

The Drivers Cooperative app car going the wrong way from where it should be
The Drivers Cooperative

But The Drivers Cooperative acknowledged that the company was just starting and there might be “bumps in the road” as it acquires more users. I decided to try again in Manhattan, where I figured there’d be more cars.

The Drivers Cooperative logo and pop up display on the app that reads: "We appreciate your understanding of any bumps in the road as we launch."
The Drivers Cooperative

Getting a car in Manhattan took about a minute or two. The driver arrived within five minutes.

The Drivers Cooperative app located driver Tarsem, the map shows his car driving.
The Drivers Cooperative

My driver, Tarsem Singh, said he was not part of the group of drivers who founded the app – but enjoys The Drivers Cooperative more than Uber and Lyft.

The Drivers Cooperative driver in NYC picks up passenger and starts driving to the destination.
Tarsem Singh, employee for The Drivers Cooperative

Singh said Uber and Lyft do not listen to drivers. When he drove for Uber, he said a teenage passenger complained about him going too slow. In reality, Singh said he went the speed limit and the passenger wanted him to go faster.

Dara Khosrowshahi, CEO, UBER, speaks onstage during the 2019 Concordia Annual Summit - Day 2 at Grand Hyatt New York on September 24, 2019 in New York City.
Uber CEO Dara Khosrowshahi.

Uber suspended his account after the passenger complained about him. Singh said he tried to appeal his suspension but failed.

The Drivers Cooperative driver passes Midtown, Manhattan on his route.
The Drivers Cooperative

Singh said he’s been happy with the passengers using The Drivers Cooperative. He said he urges New Yorkers to use this app because it “gives drivers much more money.”

Tarsem Singh, employee for The Drivers Cooperative, shares a photo of himself
Tarsem Singh, employee for The Drivers Cooperative

Despite some hurdles I faced in ordering a car, I’d encourage more people to use the app. The cost is similar enough to Uber and Lyft, and I feel better knowing my money is helping keep Singh and other drivers happily employed.

Driver from Drivers Cooperative ride-share app stands near his car in New York City
Tarsem Singh, a driver for The Drivers Cooperative, in New York City

Read the original article on Business Insider

Gas prices reach highest average in 7 years as Memorial Day travel surges but supply falls short

gas station
The average price per gallon hit $3.02 going into the holiday weekend, the highest since 2014.

  • The average gas price is at its highest since 2014, at $3.04 per gallon on Sunday.
  • Labor shortages, increased demand and lingering fallout from a cyberattack on the Colonial Pipeline are impacting the gas market.
  • As vaccines roll out, more Americans are planning to travel this summer, many by car.
  • See more stories on Insider’s business page.

Gas prices reached a seven-year high, at an average of $3.04 per gallon on Sunday, up $1.14 per gallon from the same time last year, according to AAA.

The spike in price comes as more than 37 million Americans are expected to travel this weekend, with 9 out of 10 driving, according to AAA’s annual Memorial Day weekend forecast. That’s a 60% increase from the same time last year, which was the lowest recorded since AAA started forecasting in 2000.

California has the highest state average at nearly $4.20 per gallon as of May 30th, according to AAA. Texas, Louisiana, and Mississippi have the lowest prices, hovering around $2.71.

Gas prices have slowly been rising from the lows of 2020, when the oil and gas industry was slammed by stay home orders to slow the spread of the coronavirus. With vaccines rolling out, more Americans are traveling again. But production hasn’t kept up with demand.

In part, that’s due to the fallout of a cyberattack on Colonial Pipeline, the nation’s largest fuel pipeline, in early May. Colonial Pipeline supplies 45% of fuel consumed on the East Coast, prompting some residents to panic-buy gasoline during the shutdown.

Colonial restored service a few days after the ransomware attack, but experts warned that it could take weeks for gas supply and prices to return to normal.

Labor shortages, too, are impacting the gas market. During the pandemic, tanker truck drivers were left without work, prompting many to retire. Truck driving schools also closed last year, meaning new drivers weren’t being trained.

As much as 25% of tanker trucks are sitting unused due to a shortage of drivers, according to trade group National Tank Truck Carriers.

Read the original article on Business Insider

Uber drivers in some US cities are making more than $40 per hour, the company said

Uber driver
  • In some US cities, Uber drivers are making at least $40 per hour, the company’s CEO said.
  • Ride-hailing apps have been trying to get drivers back on the road amid rising demand.
  • Some drivers told Insider they’re holding out for higher pay or for more people to get vaccinated for COVID-19.
  • See more stories on Insider’s business page.

Uber drivers in some cities are making at least $40 an hour, the ride-hailing company said in its first-quarter earnings call.

Median earnings for drivers in New York City and Philadelphia is $37 per hour, before tips, Uber Chief Executive Officer Dara Khosrowshahi said on Wednesday’s call. In Chicago, it’s $36, and in Austin, it’s $33, he said.

“We know that drivers often work simultaneously on other apps, so their total earnings are likely even higher,” he said. “In other words, looking at the more appropriate measure of active time on Uber, median earnings are at or above $40 an hour in several US cities.”

Uber listed its median earnings per hour by city on April 7, but those earnings don’t include tips or incentives.

The company has spent hundreds of millions of dollars trying to incentivize drivers to come back or start driving for the ride-hailing app after about half of them left during the COVID-19 pandemic.

An Uber spokesperson told Insider that drivers’ “top two concerns about returning to the platform are COVID safety and the level of earnings. That’s why our driver stimulus announcement included info on how high earnings are before any money is spent on incentives and reiterated our commitment to safety, including the rider mask mandate.”

Read more: Uber and Lyft asked Congress to bail out their drivers. Now they can’t seem to get enough drivers to come back to work.

For the month of March, Uber reported its highest-ever bookings in its history. But even amid a ride-hailing rebound, Uber and its competitor Lyft are still struggling to get drivers back on the road amid a worker shortage.

Some drivers told Insider’s Tyler Sonnemaker they’re holding out for higher pay or for more Americans to get vaccinated.

Lyft said yesterday pay for its drivers is soaring amid high demand for rides and a low number of workers. The company has also incentivized workers by enhancing its app so that drivers can find more opportunities to maximize their earnings.

On the Uber earnings call, one analyst noted drivers have to spend money to rent a car or buy a used car. The CEO said the company has programs to help drivers get on the road, adding right now the biggest issue for workers is safety.

“We think that issue is being dealt with as it relates to vaccines,” Khosrowshahi said.

Read the original article on Business Insider

From being targeted for robbery to confrontational customers, 4 Amazon delivery drivers talk about what scares them during peak season.

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Jim Smith is a 55-year-old Amazon driver in Oregon.

  • Business Insider spoke with four drivers who work as contracted Amazon delivery drivers about the dangers they face during the winter months, from navigating dark, rural roads and extreme weather conditions to dealing with difficult customers and package thieves.
  • The delivery drivers we spoke to mentioned heightened safety concerns like fear of being targeted for robberies or even robbed at gunpoint.
  • One driver Business Insider spoke to said he experienced two incidents where he was being followed, which led him to call the police. Another added, “There’s nothing in that van that’s worth your life.”
  • In a statement to Business Insider, an Amazon spokesperson said, “The safety of our drivers is our top priority.”
  • Visit Business Insider’s homepage for more stories.

Dog bites, twisted ankles, and dealing with irritable customers are all just part of the job as an Amazon delivery driver. Many employees deliver in rural areas and have to navigate twisty, gravel, or dirt roads. Others deliver multiple 50-pound packages to the same five-story walk-up apartment building every day. 

But as the days get shorter and the nights get longer (and darker), Amazon delivery drivers have to deal with a brand new set of dangers and safety concerns. 

In recent months, several delivery drivers across the country have been kidnapped and held at gunpoint for the contents of their vehicles. Many drivers are scared and concerned about these new dangers they’re facing when out delivering packages during the winter months.

Jim Smith, 55, lives in Scappoose, Oregan, and began driving for Amazon in March 2020.

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Jim Smith.

Smith joined Amazon after his freelance photography gigs were canceled indefinitely due to the coronavirus pandemic.

He’s been on the job for 10 months and has already experienced the physical toll delivering for Amazon can take on one’s body, like blown out knees from 10-hour shifts.

Delivery drivers like Smith, who drive the bigger step trucks, get in and out of the car over 200 times and can walk up to 10 miles each day. 

But, according to Smith, the winter months raise different safety concerns. 

“The fear, or rather the reality, of possibly having your van broken into, stolen packages, or the extreme possibility of being hijacked, that’s only one of the dangers that’s present this time of year,” he said. “For me, there have been times on routes where I see the same car a couple of blocks behind me or parked in front of me. My thought is this could be either porch pirates that are following along my route and stealing packages behind me, or somebody who may have worse intent.”

Smith says ever since a UPS driver was kidnapped at gunpoint in Portland, he and many of his colleagues have been “on edge” while out on the road.

Many Amazon vans have a back-up camera that is active even if the van is not in reverse, and Smith uses that screen to keep an eye on his vehicle’s surroundings.

“I know that holidays make people desperate. Add that on top of the huge unemployment that we’re seeing and people just barely scraping by because of COVID, I think there’s a lot of motive out there right now with people financially hurting,” Smith said. 

Smith says he stays vigilant on the job by locking his van when he leaves it and keeping his personal cell phone on his body at all times. Acknowledging that you are a target is the first step in better preparing yourself for any future potential incidents, he said. 

“You need to keep your head on a swivel, you need to use the technology that you have to try to keep yourself safe, and just realize that there’s nothing in that van that’s worth your life,” Smith said. “Give them keys, give them the company phone and plead for them to let you walk away.”

Read more: How retailers big and small plan to tackle last-mile challenges, from third-party delivery services to acquiring their own tech

Angel Rajal, 26, lives in Las Vegas, Nevada and has worked for Amazon for the last four years.

Angel_Rajal
Angel Rajal.

He worked first in the warehouse and then as a delivery driver. He made the switch to deliveries in June 2020 and realized he enjoys the customer-facing experience much more than working in the distribution center packing packages. 

But Rajal quickly started noticing, as a driver, that he would sometimes be followed. 

On one occasion, Rajal noticed the same car with two women following just far enough behind him. As the car quickly approached, he noticed the backseat of their car was filled with brown packages, similar to Amazon’s, and became concerned. 

“At first I thought they may have been Flex drivers, but they didn’t have the sticker or the Amazon vest, they didn’t have any of that,” Rajal said. “So I notified the police and I think they were able to get them, but I’m not sure.” 

The second time Rajal noticed he was being followed, he was in a gated community and kept seeing the same young man walk back and forth from where he just delivered. 

“I would see him peek around the corner just as I dropped off a package,” he said. “And when I would move on to the next stop, he walked back to the same house, and that’s when I knew that he was looking for the packages.” 

Amazon has a strict policy against delivery drivers carrying weapons while working, even if a driver has a concealed carry license, Rajal explained to Business Insider. Amazon delivery drivers are considered independent contractors, not employees, but if they are found to be in possession of a weapon, they can lose their jobs. 

(Editor’s note: Rajal and Smith are both employed through delivery service provider companies which Amazon contracts for deliveries, and are not considered Amazon employees.)

Rajal said he feels fairly safe delivering during the winter season, but understands that right now as the pandemic worsens and many families are hurting economically, it’s important to “check your back constantly.”

“Every time I’m on the road, during my job, I try to stay vigilant, making sure that I’m not going to have people approaching from behind when I’m on the side door looking for the packages, making sure that no cars are going to pull up on me,” Rajal said. “That’s an everyday concern because anyone can pull a gun or a knife on you at any given moment.”

Jennifer Harbaugh, 51, has been an Amazon Flex driver for over a year in Portland, Oregon.

Jennifer_Harbaugh
Jennifer Harbaugh.

Flex drivers are like delivery drivers, except they use their own vehicles, are not employed through a delivery service partner (DSP), and are paid per “batch”. 

Batches are typically given in three hour “blocks” and contain a certain number of packages for a specified rate. According to Harbaugh, most Flex batches are available in the evening hours, and as the days get shorter during the winter, many shifts she’s delivering almost entirely in the dark. 

Harbaugh delivers all across the Portland metro area, including rural areas in southern Washington. She says she’s had to deliver to homes with long, dirt driveways and “private property” signs.

She’s also been confronted multiple times by customers wondering what she was doing on their property, and was greeted one time by a man with a shotgun slung over his shoulder, wondering who she was.

Since Harbaugh is a Flex driver, she drives her own personal vehicle but also wears an Amazon vest. 

Harbaugh recalled an instance where the delivery instructions said to place the package at the back door. It was night when Harbaugh arrived at the house. She struggled opening the gate, but figured no one was home. As she walked through the backyard, she noticed the home’s “huge picture windows” and a family, including two small children, eating dinner at a table. 

“Those two children freaked out,” Harbaugh said. “They started screaming, and then the mom grabbed the kids and the dad started screaming at me and charged out the back door. I had my vest on, and I said, ‘I’m Amazon!’ and then he said, ‘I don’t care who you are, what are you doing in my backyard?'”

She then showed him her phone with the delivery instructions and the man quickly calmed down and apologized. 

“After that I sat in my car and cried. I had an adrenaline rush and had a couple of tears and then thought, ‘Okay I’m fine.'”

Read more: A 32-year-old software engineer went through a ‘super stressful’ interview process at Amazon – but turned down the $167,006 offer. Here’s how she decided other things were more important than money, without burning any bridges.

Stephanie King, 56, is an Amazon Flex driver who lives in Tigard, Oregon.

Stephanie King
Stephanie King.

King’s been a Flex driver for nearly two years, and has also driven for Lyft and Uber. She started working solely as a Flex driver at the start of the pandemic because she worried about the safety of having other people in her car. 

The main concern King has as a Flex driver is making deliveries in the dark and during extreme weather conditions. Certain parts of Washington and Oregon get snow and heavy rain during the winter, so much so that King decided to put her snow tires on her car to circumvent any potential problems while she’s on the road. 

“The more you drive, the more likely you are to be in an accident,” she said. 

Because King delivers mostly in late evenings, she makes sure to wear bright colors. 

She said she drives “an Amazon blue” electric car, too. 

“I don’t want to look like just some random person. I want to look like I’m probably from Amazon, so I wear really visible stuff, so I’m not skulking around in a black hoodie, and I do that intentionally. I want to stand out as much as possible so people see me,” King said. 

Drivers like King who primarily deliver in the evening hours urge customers who are expecting packages after 4 p.m. to leave their front porch light on, so that the driver can first find your house number, but more importantly, be able to see where they are walking and placing the packages, so that they don’t trip on extension cords or lawn furniture that could result in an injury.

(Editor’s note: As Flex drivers, King and Harbaugh are both independent contractors for Amazon and are not considered Amazon employees.)

“If I deliver to the wrong house I could get shot for trespassing,” King said. “The navigation gets us really close, but that doesn’t mean I am not going to next door neighbor’s, who are strung out on meth, armed to the teeth and has a rottweiler.” 

King said although she tries to be prepared for any likely scenario, she doesn’t think too much about how she may be targeted or followed. 

“If I was thinking like that, I wouldn’t be able to do this for a living,” she said. 

Editor’s note: In a statement to Business Insider, an Amazon spokesperson said, “The safety of our drivers is our top priority.” Amazon did not respond to further inquiries about the specific circumstances brought up by the subjects in this piece.

Read the original article on Business Insider