Facebook, Instagram, and WhatsApp appear to be experiencing issues as thousands report outages

facebook instagram
Facebook owns WhatsApp and Instagram.

  • Facebook, Instagram, and WhatsApp appear to be experiencing outages for many users.
  • Facebook owns Instagram and WhatsApp.
  • DownDetector reports show the issues started just after 5 p.m. ET.
  • See more stories on Insider’s business page.

Facebook, Instagram, and WhatsApp appear to be experiencing outages that are preventing many users from accessing the platforms.

Reports on DownDetector surged after 5 p.m. ET, with users of all three social media platforms noticing outages. A total of 23 reports on DownDetector were issued for Facebook at 5:08 p.m., two reports under its baseline of 25, but that number jumped to 18,120 at 5:23 p.m., indicating the issue wasn’t isolated.

Facebook owns both Instagram and WhatsApp.

“Sorry, something went wrong,” read the generic Facebook error message seen by many. “We’re working on getting this fixed as soon as we can.”

Instagram and WhatsApp show a similar trend on the outage-tracking website. A total of 49 Instagram reports at 5:04 p.m. ET, 18 reports over its baseline of 31, quickly became 10,330 at 5:19 p.m. ET.

Instagram has resorted to other platforms in order to address user concerns. The photo-sharing platform confirmed the outages in a tweet saying, “Is your #instagramdown? We know some people are having issues right now. We’re working on it and hope to have everything running smoothly as soon as possible.”

WhatsApp saw four Downdetector reports at 5:05 p.m., which jumped to 69 at 5:20 p.m. and then to 424 at 5:35 p.m. The messaging service has a baseline of three reports.

Spokespeople for Facebook, Instagram, and WhatsApp did not immediately respond to Insider’s request for comment on the outage reports.

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Users are reporting that multiple Microsoft products are down

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Microsoft shares rose in pre-market trading after its sales jumped

On Thursday, users of Microsoft’s Office 365, Azure, Bing, and Teams platforms and products reported mass outages and failures, according to the site DownDetector.com.

An official status page for Microsoft Office 365, the company’s email suite, showed that the service was down and the status for Microsoft Azure, a cloud computing service, was described as an “emerging issue,” which is being investigated.

Microsoft Azure’s official Twitter account tweeted, “We are aware of an issue affecting the Azure Portal and Azure services.”

A Twitter account monitoring Microsoft Office 365’s status tweeted, “We’re investigating an issue in which users may be unable to access Microsoft 365 services and features,” adding a few minutes later that, “We’re investigating a potential DNS issue and are evaluating our mitigation options.”

Microsoft did not immediately respond to a request for comment.

This story is developing. Check back for updates.

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Thousands of users are reporting issues with Instagram, WhatsApp, and Facebook apps

WhatsApp
Facebook-owned WhatsApp is one of the most popular messaging services in the world, with over 1.2 billion users.

  • WhatsApp, Instagram, and Facebook Messenger went down on Friday.
  • DownDetector reported crashes beginning around 1:30 p.m. ET.
  • Facebook was not immediately available for additional comment.
  • See more stories on Insider’s business page.

Instagram, WhatsApp, and Facebook Messenger apps crashed on Friday.

The Facebook-owned sites and Messenger went down around 1:30 p.m. EST according to DownDetector. Facebook’s desktop site appeared to be working.

The outage appeared to impact users in numerous countries, including Mexico and India, according to comments on DownDetector.

The tech giant has not released a statement regarding the outages yet. Facebook was not immediately available for additional comment.

This is a developing story.

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