I tried Domino’s 2-minute curbside pickup guarantee and it was one of the quickest ways I’ve ever picked up food

dominos
  • Domino’s launched ‘carside delivery,’ with a guarantee that it will be brought out in two minutes.
  • Pizza restaurants thrived during the pandemic and delivery grew.
  • Fast curbside service makes Domino’s better able to compete with traditional fast-food chains.
  • See more stories on Insider’s business page.
Domino’s now offers what it calls “carside delivery,” which is essentially curbside pickup by another name.

Domino's

The offer comes with a two-minute guarantee, meaning that after pizza is ordered online and says it is ready, it will arrive at your car within two minutes of you checking in.

Domino's carside delivery guarantee.
The carside delivery comes with a two-minute guarantee.

If the pizza isn’t ready and in your car in two minutes, you have your choice of a free pizza or 20% of your next order.

Domino's 2-minute guarantee
Domino’s is offering a free pizza if it misses the deadline.

I downloaded Domino’s app to test out this guarantee.

Domino's app
Domino’s released a “Two minute service guarantee” for carside delivery.

The app shows which stores are closest to you, and also how they’re operating right now under COVID restrictions. My area only had contactless options.

Domino's app
Domino’s released a “Two minute service guarantee” for carside delivery.

Carside delivery is available online or through Domino’s app. The app is nothing special, but it’s easy enough to use.

Domino's app
Domino’s released a “Two minute service guarantee” for carside delivery.

It makes is simple to build a pizza with the toppings, crust, and sauce of your choice.

Domino's app
Domino’s released a “Two minute service guarantee” for carside delivery.

You can even control how much of each topping you want, or if you just want it on half of the pizza, which seems convenient when ordering for a group.

Domino's app
Domino’s released a “Two minute service guarantee” for carside delivery.

Apply coupons in the app, and make sure your order is right before checking out.

Domino's app
Domino’s released a “Two minute service guarantee” for carside delivery.

Choose what time you’d like to get your pizza, and how you want to pick it up.

Domino's app
Domino’s released a “Two minute service guarantee” for carside delivery.

For carside delivery, Domino’s requires that you input some information about your car, presumably to make delivery easier. Curbside pickup programs at Walmart and Target have adopted similar measures.

Domino's app
Domino’s released a “Two minute service guarantee” for carside delivery.

One of the most useful features is pre-selecting where you’d like the pizza placed in the car, which can make delivery even faster.

Domino's app
Domino’s released a “Two minute service guarantee” for carside delivery.

Once the order is finally placed, watch its progress on Domino’s tracker.

Domino's order tracker
Domino’s released a “Two minute service guarantee” for carside delivery.

The chain also sent me a text that my order was received and a way to check-in if I didn’t have the app.

Domino's order tracker text
Domino’s released a “Two minute service guarantee” for carside delivery.

When the app told me my pizza was ready, I got in my car and headed to the restaurant.

Domino's order tracker
Domino’s released a “Two minute service guarantee” for carside delivery.

There was a parking spot right in front of the entrance marked for carside delivery.

Dominos' carside delivery
Domino’s is offering carside delivery.

The same instructions in the app were also posted on the store’s window.

Dominos' carside delivery
Domino’s is offering carside delivery.

After taking a few pictures, I checked in and turned on the hazard lights.

Dominos' carside delivery
Domino’s is offering carside delivery.

I had my fiance, who was in the car with me, start a timer on his phone the second I checked in. The server brought it out in just under a minute, safely within the guaranteed time frame.

Dominos' carside delivery
Domino’s is offering carside delivery.

I test out a lot of drive-thru and curbside experiences, and this was definitely one of the quickest, though the restaurant was also not very busy when I went, which may have contributed.

Dominos' carside delivery
Domino’s is offering carside delivery.

Pizza sales boomed during the pandemic as they already had the infrastructure set up for delivery as dining rooms closed and people felt safer staying at home.

Domino's

Now, as the US reopens and people venture back into restaurants, carside pickup is Domino’s pitch to customers to stay relevant in 2021 and beyond.

Dominos' carside delivery
Domino’s is offering carside delivery.

Source: Insider

The new model also puts Domino’s more on par with fast food like McDonald’s or Burger King as a reliably fast meal that can be picked up on the go.

Dominos' carside delivery
Domino’s is offering carside delivery.

Do you have a story to share about a retail or restaurant chain? Email this reporter at mmeisenzahl@businessinsider.com.

Read the original article on Business Insider

Domino’s is launching autonomous pizza delivery with a tiny self-driving car

Nuro x Domino's Image 2
  • Domino’s is delivering pizzas in Houston in an autonomous robot.
  • Nuro, the robotics company, is also partnered with CVS, Walmart, and Chipotle.
  • Delivery has been huge for restaurants during the pandemic, and chains like Domino’s surged ahead.
  • See more stories on Insider’s business page.

Domino’s will start delivering pizzas with autonomous self-driving robots from Nuro, the companies announced.

The program will be available to certain customers in Houston, Texas using Nuro’s R2, the first autonomous on-road delivery vehicle approved by the US Department of Transportation.

Customers can order pizza online and opt to receive their delivery through Nuro. Then, they’ll get texts with information about the vehicle’s location and a PIN to enter on the touchscreen and get their pizza.

Read more: Chipotle’s chief technology officer reveals the chain’s strategy for deploying Nuro’s autonomous vehicles for burrito-bowl deliveries and more

Domino’s senior vice president and chief innovation officer Dennis Maloney says Nuro is part of the evolution of delivery.

“This program will allow us to better understand how customers respond to the deliveries, how they interact with the robot and how it affects store operations,” Maloney said in a statement. “The growing demand for great-tasting pizza creates the need for more deliveries, and we look forward to seeing how autonomous delivery can work along with Domino’s existing delivery experts to better support the customers’ needs.”

Nuro x Domino's Image 1

Pizza and wings were hailed as early winners in the pandemic as Americans increasingly ordered from brands that were already set up to accommodate delivery, like Papa John’s and Wingstop. Domino’s added over 600 new stores in 2020, overall sales were up 10.4% for the year. Meanwhile, the rest of the industry saw huge losses, up to $30 billion in March 2020 and $50 billion in April 2020.

Sales via delivery, curbside pickup, and drive-thrus all exploded for restaurants during the pandemic as indoor dining closed and consumers avoided shopping inside restaurants and grocery stores.

California-based Nuro is using this delivery push as a chance to expand. So far, the company has partnered with Walmart, CVS, Kroger, and Chipotle.

“Nuro’s mission is to better everyday life through robotics. Now, for the first time, we’re launching real world, autonomous deliveries with R2 and Domino’s,” co-founder and president Dave Ferguson said in a statement.

Do you have a story to share about a retail or restaurant chain? Email this reporter at mmeisenzahl@businessinsider.com.

Read the original article on Business Insider

Domino’s is giving out a free 30-day movie streaming subscription if you order a pizza online

Dominos Cheeseburger Pizza Taco Pizza 14
  • Domino’s is offering a 30-day subscription to streaming service Epix Now if you order your pizza online.
  • The offer is valid up to April 11, and all you have to do is click a link and provide your email — no credit card details are needed.
  • The MGM-owned platform has more than 2,000 movies on offer, including James Bond films, “Pet Sematary,” and “Sonic the Hedgehog.”
  • Visit Business Insider’s homepage for more stories.

Domino’s will give you a 30-day subscription to movie streaming platform Epix Now if you order one of its pizzas online.

Any customer who orders online up to April 11, 2021 will receive free access to the MGM-owned platform.

The subscription won’t automatically continue after the free trial, so you won’t end up accidentally paying for the $5.99 a month service beyond your one month.

Domino’s will include a link on its order confirmation page, confirmation emails, and pizza tracker page that customers simply have to click through. They don’t have to provide any credit card information – an email address is enough, Domino’s says.

Read more: An analysis of hundreds of exec interviews shows TikTok’s impact on a wide variety of companies in 2020 like Spotify, Snapchat, and Netflix

Epix Now has more than 2,000 movies, including James Bond films, “Pet Sematary,” and “Sonic the Hedgehog,” and 300 hours of original series and specials.

“Pizza and movies go hand-in-hand,” Art D’Elia, Domino’s chief marketing officer, said.

If you’re not in the mood for pizza, you can also get a free seven-day trial direct for the Epix Now directly through its app and website.

Read the original article on Business Insider