How to contact Discord and submit a help or support request as a user or developer

Contact Discord
There are several ways you can contact Discord support.

  • You can contact Discord support directly using their online forms for users and developers, via Twitter, or by reaching them via email at support@discordapp.com.
  • Developers can contact Discord with a specific issue using the Game Dev “Submit a request” feature.
  • If you want a quicker resolution, you can try to use Discord’s FAQ help center or community forums to get general support or help from fellow Discord users.
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Discord – the popular group-chatting platform initially designed for gamers – offers users a way to communicate, play games, stream, listen to music, and more.

With so many users and so many ways to use it, you’re likely to encounter problems on the platform. Regardless of the issue – whether it’s audio and video functionality, your Nitro subscription, or integrating Discord with a game console – contacting the support team is easy.

You can contact Discord for help and support issues through email at support@discordapp.com, via Twitter, or through various means within their help department.

How to contact Discord developer support

Like Discord users, developers are allowed to send support requests. Their request form is a little broader, and the help center isn’t as large, but you can still get answers and related assistance.

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Developers can use their own request form to receive help from Discord.

First, go to the game developers’ submission request form. Then provide a description of the problem, how the bug is affecting your program’s function, what the program is intended to do without the bug, and what the outcome is of the program with the bug.

You must also include the operating system you’re using and the platform that it’s used on.

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How to use Discord on Xbox to show your friends what games you’re playing

teen gaming on xbox controller
Linking your Discord account to your Xbox can help you connect with friends.

  • You can use Discord on Xbox by linking your Discord account to your Xbox Live account.
  • Once your accounts are linked, Discord will show your friends what game you’re currently playing on your Xbox.
  • Linking your accounts makes it easy for your Discord friends to join your Xbox game.
  • Visit Insider’s Tech Reference library for more stories.

Discord, a popular messaging platform, is easy to link with your Xbox Live account. You can do this on your Xbox One or Xbox Series X/S through the Discord app for Mac and PC, or the mobile app for iPhone and Android devices.

Here’s a breakdown of what you can do with Discord on Xbox and how to link your accounts.

Discord on Xbox

The major feature of Discord on Xbox is that when you begin playing a game on your Xbox, it’ll be shown on your Discord profile. This means that anyone you share a server with will be able to see what you’re playing, which is great if you have friends who might want to join in.

But other than being able to see who else is online, the capabilities of Discord on Xbox are limited. If you use Discord on your PC when gaming, for example, you can talk with friends over voice chat and messaging, but those features aren’t yet available on Xbox.

Here’s how to use Discord on Xbox One and Xbox Series X/S.

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Microsoft is in talks to buy chat app Discord for more than $10 billion, according to a report

Microsoft's CEO Satya Nadella
Microsoft’s CEO Satya Nadella

  • Microsoft is in talks to buy Discord for more than $10 billion, Bloomberg reported Tuesday.
  • The chat app boomed during the pandemic and now has more than 140 million monthly users.
  • Discord launched in 2015 for gamers to talk while they played, but has grown to a broader user base.
  • See more stories on Insider’s business page.

Microsoft is considering buying Discord, the voice-chat and messaging app that has boomed in popularity during the pandemic, for more than $10 billion, Bloomberg reported Tuesday.

Discord has held talks with Microsoft and other potential buyers, but no deal is imminent, people familiar with the matter told the publication.

“I know they are in active discussions with a select few parties,” one source told GamesBeat. “The market is in a state where they could command strong double-digit billions of dollars.”

Read more: Microsoft’s embrace of virtual reality is a clear sign that it’s building its Teams chat app to be as major a platform as Microsoft Office itself

One of the people told Bloomberg said that Discord was more likely to go public than to sell itself.

The reports of a possible acquisition come within a month of former Pinterest exec Tomasz Marcinkowski joining Discord as its first-ever chief financial officer.

Discord raised $100 million in a funding round in June, and The New York Times reported that investors valued the app at $7 billion in December.

Microsoft and Discord declined Bloomberg’s request for comment.

Both companies did not immediately respond to Insider’s request for comment.

Discord, which offers audio, video, and text chat on Mac, PC, iPhone, and Android devices, launched in 2015 for gamers to talk while they play, but has since grown to a broader user base.

It has boomed during the pandemic, as more people have worked, played games, and socialized online, and it says it now has more than 140 million active monthly users.

The app is free, but users can upgrade to Discord Nitro, which gets you higher video quality, server boosting, a higher upload limit, enhanced quality live-streaming, and a custom Discord tag, for $9.99 a month or $99.99 a year.

The app said its 2020 revenue topped $100 million.

Microsoft investing big in gaming

Acquiring Discord would be another major gaming-focused investment for Microsoft.

In September, Microsoft said it was buying Bethesda Softworks’ parent company, ZeniMax Media, in a deal worth $7.5 billion.

The deal brought all of Bethesda’s game studios – which make blockbuster franchises such as “Doom,” “The Elder Scrolls,” and “Fallout” – under the Xbox Studios umbrella.

Microsoft has been trying to buy other social-media sites to add to its $26.2 billion acquisition of LinkedIn in 2016. It said last summer that it was in talks with ByteDance to buy TikTok’s US operations, and it also reportedly tried to buy Pinterest, the photo-sharing app worth $51 billion, which would have been Microsoft’s biggest deal yet.

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How to turn on dark mode in Discord and give the app a sleek new look

Discord app logo android phone
Discord’s dark mode is easy to activate.

  • You can turn on dark mode on Discord by going to the app’s “Appearance” menu.
  • Discord’s dark mode gives the app a completely new aesthetic, and can save battery life.
  • The Discord Android app also offers an experimental AMOLED mode, which makes dark mode even darker.
  • Visit Insider’s Tech Reference library for more stories.

If you’re a Discord user, you’re probably spending a decent amount of time looking at screens. And if that’s the case, the constant bright light of your computer or phone screen might start bothering you.

Luckily, Discord is one of many apps that offer a dark mode option. When you turn it on, instead of seeing dark text on a white background, you’ll see white text on a dark background.

While there isn’t any evidence that dark mode can relieve eye strain, running dark mode can look cooler aesthetically, and it can also help your device save battery, depending on what type of screen you have.

Switching to dark mode on Discord is easy, and so is switching back. You can activate dark mode in both the desktop and mobile versions of Discord.

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How to directly reply to messages on Discord using a computer or mobile device

discord mobile app logo
Discord makes it easy to reply to others.

  • You can reply to messages on Discord directly by hovering your mouse over the message, or by holding your finger on it.
  • When you reply to a comment on Discord, you’ll have the option to tag and notify the person you’re replying to.
  • The Reply feature is available in both the desktop and mobile versions of Discord.
  • Visit Business Insider’s Tech Reference library for more stories.

Discord messaging has improved with the addition of a Reply function. 

The feature lets you reply to other Discord users’ comments directly, instead of having to send your reply like any other message. Your reply will even include a link back to the comment you’re responding to, making it easy for anyone to follow the conversation.

You’ll also have the option to tag and notify the person you’re replying to, which is great if you’re responding to a message sent some time ago.

Here’s how to reply to messages on Discord, using the desktop or mobile versions of the app.

How to reply on Discord for desktop

This method works for both the internet browser version of Discord and the desktop app version.

1. With Discord open, locate the comment you want to reply to.

2. Hover your cursor over the comment so a bar of icons appears to the right of the message. In this bar, click the arrow icon – or if the arrow isn’t there, like if you’re replying to your own comment, click the ellipsis icon, and then the “Reply” option.

How to reply on Discord   2
You can reply to anyone, including yourself.

3. Type your reply. By default, if you’re replying to another user, there will be a blue @ sign labeled “On” above the text box – if you keep this set to “On,” the person you’re responding to will be tagged and notified. Click it to turn this off.

4. When you’ve finished, press the Enter or Return key to send your message. You can also click the “X” icon above the text box to cancel the reply.

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Your reply will have a banner above it indicating the user you are replying to.

If done successfully, your reply will appear in the channel, with the message you’re replying to above it. 

How to reply on Discord for mobile

The mobile version of Discord lets you reply to other users in a similar fashion to the desktop version; you’ll just be tapping instead of clicking.

1. With the Discord app open, locate the comment you want to reply to.

2. Tap and hold on the comment. A menu will appear with more options available.

3. In the menu that appears, tap “Reply.”

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“Reply” will be one of several options offered in this menu.

4. Type your reply. If there’s a blue @ sign that says “On” above your message, the person you’re responding to will be notified. If you tap this @ sign, this will be turned off, and the user won’t be notified.

5. When you’re ready, send the message, or tap the “X” icon above your message to discard the reply.

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You can add text, images, emotes, links, and more to your reply.

If done successfully, your reply will appear in the server.

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