Grocery store shopper left terrified at the ‘ferocious’ speed of her cashier’s scanning that felt ‘like a slot machine’

A grocery store cashier wearing a red t-shirt accepts money at the register.
A UK shopper said she was left shaken after a cashier scanned her items too quickly.

  • A woman has said that an Aldi cashier scanned her items at a “ferocious” speed, per TeessideLive.
  • The shopper said she was left “crying and shaking” as “huge towers” of groceries piled up.
  • The woman has put off returning to the Aldi store after the incident “knocked her confidence”.

A woman has said she felt shaken after a grocery store cashier scanned her items at a “ferocious” speed, and is now too anxious to return to the store.

The woman, unnamed, told TeessideLive that she was shocked by the “disgracefully rude” cashier at an Aldi store in Guisborough, northern England.

The woman said that the cashier scanned her grocery items at breakneck speed, causing them to fall to the floor “like a slot machine,” and refused to slow down, even as “huge towers” of items collected at the edge of packing area, per TeessideLive.

The 35-year-old shopper told TeessideLive that the cashier said that she “obviously wasn’t packing quickly enough.”

“I asked the cashier to please stop scanning through more food and that it felt like he was throwing the items at me,” the woman told the local news outlet.

“He could see my struggle and when a tin finally fell, I began crying and shaking.”

Read more: Uber CEO describes ongoing ‘battle’ with Instacart as he predicts groceries will become a significant portion of his company’s business in the next 2 years

She said that the cashier was “continuously scanning” and “piling food high” despite her best efforts to pack quickly, per TeessideLive.

The woman, who was shopping with her three young children at the time, told TeessideLive that another staff member tried to diffuse the situation, before the cashier walked away.

“The other worker was very lovely and understanding,” the woman told TeessideLive. “But the incident has personally knocked my confidence.”

She told TeessideLive that, despite shopping at Aldi for the past 10 years, she feels “worried” about going into her local chain after the incident.

“I’ll have to face it at some stage, but the experience has really unnerved me and I’ll be steering well clear of that particular employee,” she told TeessideLive.

“Shopping with three children can be challenging enough without suffering panic and anxiety at the checkout and leaving the store in tears,” she said, per TeesideLive.

The woman said that she reported the altercation to Aldi’s customer care team.

“Our colleagues are trained to work at a pace suitable for each individual customer,” an Aldi spokesperson told TeessideLive.

The spokesperson said that the store had apologized to the woman and “hope to see her again in the future,” per TeessideLive.

Aldi did not immediately respond to Insider’s request for comment.

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Aldi is raising its average starting wage in the US to as much as $19 an hour as it plans to hire more than 20,000 workers ahead of the holidays

Aldi
  • Aldi is increasing its average US starting wages for open store positions to $15 per hour.
  • The retailer is bumping average US starting wages for open warehouse positions to $19 per hour.
  • Aldi is also hiring more than 20,000 new store and warehouse employees ahead of the holiday season.
  • See more stories on Insider’s business page.

Aldi is raising wages to attract new workers ahead of its hiring spree for the holiday season.

The grocery retailer is bumping its average national starting wages to $15 per hour for open store roles and $19 per hour for open warehouse roles, according to a press release issued Monday.

“As an award-winning employer, we know the importance of investing in our people,” Dave Rinaldo, co-president of Aldi US, said in the release. “Employees come to ALDI for the competitive pay and opportunity to work for a growing national brand. They stay for the career potential and satisfaction they feel knowing their work makes a difference in the communities they serve.”

Aldi also announced in the release that it is hiring more than 20,000 new employees to “support its continued growth across the country and prepare for the busy holiday season.” The new roles are available in both Aldi stores and warehouses. They include positions like store associate, cashier, stocker, and warehouse associate. The company has more than 2,100 stores and 25 warehouses across the US.

Read more: Hiring is impossible in summer 2021. But smart companies are reinventing benefits

To aid its holiday hiring efforts, Aldi is hosting a national hiring week from September 20-24, during which stores and warehouses will hold interviewing events to fill open positions.

The company’s wage increases come shortly after grocery store workers reached a key pay milestone. Workers at grocery stores and restaurants now earn more than $15 per hour on average for the first time in history, according to the Washington Post. Aldi follows in the footsteps of companies like Walmart, Costco, and Chipotle, all of which raised wages earlier this year. The tight labor market has led many companies to reevaluate the pay and benefits they offer workers in an effort to attract new talent and keep current workers from walking off the job.

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Companies across the US are offering workers perks for getting the COVID-19 vaccine. Here’s the running list.

covid vaccine card cdc
ICU nurse Megan Tschacher shows off her vaccination card at UC Health Poudre Valley Hospital in Fort Collins, Colorado on December 14, 2020. Helen H. Richardson/MediaNews Group/The Denver Post/Getty Images

  • Workers across the US can receive extra pay from their employers for receiving the COVID-19 vaccine.
  • Many front-line workers are now able to receive the vaccine in various states and localities.
  • So far, almost 34 million people have received one or more doses of the two-shot immunization.
  • Visit the Business section of Insider for more stories.

Companies across the US are joining in the largest-ever vaccination effort by offering employees perks if they receive the two-dose COVID-19 vaccine.

Receiving the vaccine is voluntary, but most companies have strongly encouraged employees get the immunization when it’s their turn. The two-dose vaccines, one from Pfizer and BioNtech and the other from Moderna, were emergency approved in the US in December. Since then, almost 34 million people have received one or more doses, according to data from the Centers for Disease Control and Prevention.

Many states and localities have begun moving from the first phase of vaccinating health care workers and elderly living in long-term care facilities to immunizing front-line workers. With that, some companies are giving workers two to three hours of paid time off per dose received, and others are offering a stipend for employees who voluntarily get the shots when it’s their turn.

Recently, Publix, Petco and AT&T joined the growing list. Here’s the 18 Insider knows about so far:

Know of a company not on this list that’s offering employees time off, pay, or other perks to get vaccinated? Email Natasha, the reporter of this piece, at ndailey@insider.com.

1. Target

Target
Eduardo MunozAlvarez/VIEWpress via Getty Images

Target is offering workers up to four hours of paid time off to get both shots of the vaccine and will pay for Lyft rides up to $15 for employees needing transportation to and from their appointment.

2. Dollar General

dollar general
Justin Sullivan/Getty Images

The discount chain was the first major retailer to announce an incentive for workers to get vaccinated. Dollar General employees can earn up to four hours of pay for receiving both doses of the COVID-19 vaccine and will receive extra time off if they have an adverse reaction.

Read more: What’s coming next for COVID-19 vaccines? Here’s the latest on 11 leading programs.

3. Darden Restaurants

olive garden
Patrons enter an Olive Garden Restaurant. Steve Helber/AP Photo

Darden Restaurants, which owns Olive Garden, LongHorn Steakhouse, Bahama Breeze, and The Capital Grille, will offer workers four hours of paid time off, two hours per dose, Bloomberg reported. Employees must show proof of their vaccination to earn the time. The company doesn’t require the shots, but strongly encouraged workers to get them.

4. Shake Shack

shake shack
Noam Galai/Getty Images

The burger-and-shake restaurant chain will give workers 3 hours of pay per shot of the two-dose vaccine. Shake Shack didn’t mandate employees receive the vaccine but “strongly encouraged” it.

5. Noodles & Company

Noodles & Company.
Noodles & Company.

Workers will earn up to four hours of paid time off for receiving the vaccine, the company said in a Feb. 10 statement to Insider. The restaurant strongly recommended employees receive the vaccine but did not require it.

6. Kroger

kroger
Kroger logo is seen at one of their stores in Athens, Ohio. Stephen Zenner/SOPA

The grocer is giving employees a one-time $100 payment for getting the vaccine. On top of that, Kroger said it would give associates an added bonus of a $100 store card and 1,000 fuel points to “thank and reward” workers during the pandemic.

7. Trader Joe’s

Trader Joe's.
Joe Raedle/Getty Images

The grocery retailer will offer all 50,000 employees two hours of pay per dose and allow for flexible scheduling so workers can make it to appointments.

8. Aldi

Aldi store shop
Matthew Horwood/Getty Images

The German grocer will cover employee costs associated with receiving the vaccine and provide two hours of pay for each of the two doses received.

9. Instacart

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SOPA Images/Getty Images

The app will offer its US and Canada shoppers, who deliver groceries to customers, a $25 stipend to get vaccinated.

10. Lidl

lidl
Leonhard Foeger/File

The German grocery chain is encouraging workers to get vaccinated by offering its US workers $200 in extra pay if they receive the immunization.

11. McDonald’s

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Scott Olson/Getty Images

The fast food chain is giving workers four hours of pay for receiving the vaccine. Though getting the shots is not required, the company said it will connect employees with groups that can answer questions on the vaccination, Restaurant Business reported.

12. Starbucks

starbucks barista drinks
Richard Drew / AP Photo

The coffee chain is offering workers two hours of pay per dose of the COVID-19 vaccine they receive.

13. Chobani

Chobani Greek Yogurt
Sarah Schmalbruch / INSIDER

Chobani will give workers up to six hours of pay, three per dose, for receiving the vaccine, Human Resource Executive reported.

14. Amtrak

Amtrak
AJ Packer/Shutterstock.com

Amtrak is allowing employees to get vaccinated during work hours, and will pay for two hours off if employees provide proof they received the shot. Workers will also be excused with pay for up to 48 hours if they have side effects.

15. JBS USA and Pilgrim’s

jbs meatpacking greely colorado
The JBS meatpacking facility in Greeley, Colo. Chet Strange for The Washington Post via Getty Images

The meat-packing company is offering employees a $100 bonus incentive if they receive the vaccine voluntarily.

16. Petco

petco groomers
Petco groomers. AP Photo/Richard Vogel

The pet-supply retailer told Insider it would offer employees a one-time payment of $75 for getting vaccinated. Plus, it will give a $25 donation to the Petco Partner Assistance Fund for each person who receives their shots.

17. AT&T

AT&T
People walk past the AT&T store in New York’s Times Square, June 17, 2015. Brendan McDermid/Reuters

AT&T is giving employees up to four hours of paid time off per dose, adding up to eight hours total for anyone who needs the hours to get the vaccine, a spokesperson said in an email to Insider. The company is also giving workers access to Castlight, a tool to help them find available vaccines in their area based on eligibility.

18. Publix

Publix grocery store night
Johnny Louis/Getty Images

Publix will give associates a $125 gift card to the store after they get both doses of a COVID-19 vaccine. Workers aren’t required to get the shots at Publix, but they will need to show proof of vaccination. The vaccine is optional, though encouraged, the company said.

19. Walmart and Sam’s Club

Walmart

Beginning May 18, Walmart and Sam’s Club will give its associates below the store manager level $75 for being fully vaccinated, the companies announced on May 14. Workers are required to show their vaccine card in order to receive this bonus.

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